Real People, Real Stories

Each and every day, at all of our 30-plus Harvey Norman stores across New Zealand, we serve lots of happy customers. Recently, we invited a number of these shoppers to tell us about their experiences with Harvey Norman.

We also asked our amazing staff about how they ensure we continually deliver "Quality, Value and Service", and why people can always "Shop With Confidence" at Harvey Norman.

See a few of their stories here.

If you feel your product is faulty or has failed in any way, you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

Avoid shipping charges and pick up your order quickly and easily from your local Harvey Norman store. Simply buy online, select the Free pick up in store option and head to your nearest store to pick up your order.

We have over 30 stores across New Zealand offering you a great local shopping experience. Visit your local store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact our team at any time for assistance with your purchase. Find your nearest store


It's a warm felling, everybody is cheerful... I'll be coming back to Harvey Norman because they've got great deals and great service.


Harvey Norman's a brand I just know and trust.


Harvey Norman have the friendliest staff out there at the moment.


I'm always confident I'm going to find what I need at Harvey Norman.


If you want to talk to them about price they will listen and do the best they can.


The people at Harvey Norman are really friendly.

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