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Terms and Conditions for Airpoints™


Effective from 18 May 2018

In partnership with Air New Zealand, Harvey Norman customers can earn Airpoints Dollars™ in accordance with the terms and conditions below (these Terms and Conditions).

  • You can earn Airpoints Dollars™ each time you make a purchase of goods or services at any Harvey Norman store (including at any of our outlet stores) and present your Airpoints™ card or by including your Airpoints™ number when completing a purchase of goods or services online at www.harveynorman.co.nz, at a rate equivalent to 1 Airpoints Dollar™ for every $200 (including GST) spent.
  • Airpoints Dollars™ cannot be earned through Harvey Norman:
    • when purchasing Miele white ware and cookware products; or
    • on replacement goods that are provided by Harvey Norman to you in accordance with any product care agreement that Harvey Norman may have with you; or
    • via the payment of any delivery or installation of goods transactions.
  • You can earn Airpoints Dollars™ when you use a Harvey Norman gift card to make purchases of goods or services, but not when you purchase a Harvey Norman gift card.
  • We may offer extra Airpoints Dollars™ (Bonus Airpoints Dollars™) on purchases of goods or services in store, and these goods or services and/or the number of Bonus Airpoints Dollars™ may change at any time without notice.
  • We may also make limited Bonus Airpoints Dollars™ offers direct to all or to selected Airpoints™ member customers at our discretion.
  • Airpoints Dollars™ earned through Harvey Norman will be loaded onto your Airpoints™ account within 14 working days of your purchase of goods or services having been paid for in full and having been uplifted by or delivered to you.
  • You cannot earn Air New Zealand status points through Harvey Norman.
  • Harvey Norman and Air New Zealand reserve the right to deduct Airpoints Dollars™ earned through Harvey Norman from your Airpoints™ account if the payment on which those Airpoints Dollars™ was earned is refunded or dishonoured for any reason.
  • By earning Airpoints Dollars™ through Harvey Norman, you authorise us to collect, use and disclose the personal information we have collected from you, including information about your Airpoints™, in accordance with these Terms and Conditions and the Air New Zealand Airpoints Terms and Conditions.
  • We may also collect personal information about you on an anonymised and limited basis from Air New Zealand or its other Airpoints partners, including information about your membership of Airpoints™ and about where and when you earn Airpoints Dollars™, and share that information with Air New Zealand and other Airpoints partners.
  • We may use your personal information for the purpose of sales and marketing research and business improvement analysis.
  • You have the right to access and request correction of personal information that we or Air New Zealand hold about you.
  • We may change these Terms and Conditions at any time by giving you at least 30 days’ notice on our website harveynorman.co.nz. However, we may without notice:
    • change these Terms and Conditions at any time if Air New Zealand changes the Air New Zealand Airpoints Terms and Conditions; or
    • stop awarding Airpoints Dollars™ to you at any time at our discretion if we cease to be a partner in Air New Zealand’s Airpoints Programme.
  • We are not responsible and accept no liability for verifying whether you are the person/entity entitled to earn Airpoints Dollars™ (including Bonus Airpoints Dollars™) in relation to a purchase of goods or services or whether another person/entity should in fact be the beneficiary of those Airpoints Dollars™.
  • We are not responsible and accept no liability for any breach by Air New Zealand or its other Airpoints partners of their obligations to you in respect of the Airpoints Programme.

AirPoints™ has now landed

Every time you shop at Harvey Norman in store or online and use your Airpoints card, you’ll earn Airpoints Dollars on your purchases.

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