JBL Quantum 200 Over-Ear Gaming Headset - Black

JBL Quantum 200 Over-Ear Gaming Headset - Black
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This gaming headset lets you lose yourself in an immersive experience. JBL Quantum 200 Over-Ear Gaming Headset will give you the advantage of surround audio adventure. Be more excited and thrilled in all your games with its full and sharp stereo sound that gives you even the tiniest details. It is made from premium materials to provide you with the comfort and convenience you need as you enjoy all your games and entertainment.

Key Features

  • JBL QuantumSOUND: The 50mm dynamic drivers and the signature JBL QuantumSOUND make this pair of headphones especially tuned for gaming. It delivers the most vivid soundscape in any battle.
  • Voice Focused Microphone: The flip-up boom microphone allows clear multiplayer interactions and offers auto on/off and mute features.
  • Comfortable Design: Built so you can stay in comfort for long gaming sessions, the JBL Quantum Over-Ear Gaming Headset is furnished with a lightweight headband and memory foam ear cushions.
  • Compatibility: Enjoy effortless compatibility with any gaming platform such as Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR. It also works with Windows Sonic Spatial Sound built into Windows 10 PCs and Xbox ONE consoles.
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum 200
Product Weight .24
Manufacturers 12 Months
JBL Quantum 200 Over-Ear Gaming Headset - Black is rated 4.5 out of 5 by 45.
Rated 4 out of 5 by from Solid all-around headset [This review was collected as part of a promotion.] I got a late start using this because my audio out port was broken. When compared to my bluetooth headphones, I've definitely noticed improved audio voice quality when on conference calls and on discord. The people I work and game with have commented as such as well, so that's a major improvement. Sound quality is good without offering excessive noise isolation/cancellation, which to be honest, is a refreshing thing as it allows me to not be blasted by the incoming noise. The build quality is good although the headset feels a little stiff and I can't wear it comfortably for an extended duration.
Date published: 2020-07-22
Rated 5 out of 5 by from Great gaming headphones! [This review was collected as part of a promotion.] I use this for multiplayer gaming on my console and they work great. The stereo is quick to respond to any noise and thanks to the headphones, I'm able to tell which direction it came from much more clearly than just using my TV's speakers. The mic is also very easy to use and switch to mute when you don't need it.
Date published: 2020-07-10
Rated 5 out of 5 by from Great all around! I’ve only had these headphones for a week but they have already impressed me! I bought them for my online classes and they are comfortable enough to be worn for hours at a time. They cover my whole ear, which helps block out a lot of the noise and the audio comes in clearly with no static or feedback. The mic is great because it flips up to mute and picks up speech well. I’ll be keeping these long after I finish school given they last, which I have no doubts they will.
Date published: 2020-08-28
Rated 5 out of 5 by from Very comfortable I am a school teacher just been told we will be doing online classes again, what is so grey about the headphones are that they are comfortable and easy to use. The sound quality is great
Date published: 2020-07-24
Rated 2 out of 5 by from Good headset, bad audio plug I've been using these headphones for 1 week. They are very comfortable, sound good for conference calls and gaming, and the mic works well. I like that the mic mutes when you flip it up and that the headphones have a volume adjustment too. The pleather covering for the ear pads is also comfortable. The headset provides a good amount of noise blocking due to the closed back design (these are not noise cancelling headphones). For the price, the headset works well and has made long conference calls much easier, as compared to an in-ear headset. Sadly, the audio plug bent under very minor strain and the headset no longer works. The strain was so minor that I'm not even sure how it happened - it was just normal use while connected to my phone. Overall, these headphones are good, but the audio plug is unusually fragile compared to all other headsets that I own. After 7 days of use, the headset is no longer functional. Due to this critical failure, I have to rate these headphones low, despite the many features that I like.
Date published: 2020-06-04
Rated 5 out of 5 by from Awesome sound [This review was collected as part of a promotion.] Had these now for a couple weeks and man I love them. The sound quality is great and the feel is unreal! They feel awesome on our head even after wearing them over an hour. The overall quality is great as well. The mic picks up great, maybe a little to good as you can hear yourself breathe. Volume control is very easy to use and access. Overall I would highly recommend these to anyone.
Date published: 2020-07-06
Rated 5 out of 5 by from Comfortable to wear but slightly noisy cable It is a very comfortable headset to wear for extended periods of time and the feature of the mic going mute when tilted upwards is very useful. One thing I noticed was that the cable makes noises that can be heard through the headset as you move around. It either needs the cable to be more rigidly connected to the headset or maybe some sort of lubricant to stop it from making slight creaking noises. Overall, it is a very nice headset.
Date published: 2020-08-26
Rated 2 out of 5 by from Break easy☹️ I have many jbl products and couldn’t wait for the headset to release! I had these for two months and the swiveling joint that connects the headband to the headphone has somehow broken! I’m really careful with my headsets because I know they can break easy but I just don’t think that join is a good design at all or it need to be thicker around the ball joint! It’s a shame because othere than that they have been great for the money
Date published: 2020-08-01
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We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum 200 headset
  • PC splitter
  • Windshield foam for boom microphone
  • QSG / Warranty card / Safety sheet
Terms & Conditions
Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from Tuesday 19th January 2021 until midnight Wednesday 27th January 2021.

Questions & Answers

Is there any difference between the hardware of the JBL 300 vs the JBL 200 aside from the USB dongle? Like for example does one have a higher quality mic, or better sound quality?

Asked by: Jinko
Check out the detailed comparison of our JBL Quantum headphones here: https://www.jbl.com/quantum.html
Answered by: Chastine
Date published: 2020-11-13

Are they noise cancelling?

Asked by: jarickaa
JBL Quantum 200 doesn't have Noise Cancelling. Check out our Noise-cancelling headphones here: https://www.jbl.com/noise-cancelling-headphones/
Answered by: Chastine
Date published: 2020-10-01

I bought Quantum 100. Where can I buy a PC splitter?

Asked by: Mark69
You could search for "Headset Splitter Cable for PC 3.5mm Jack Headphones Adapter" from third-party sellers like Amazon and make sure to get a standard CTIA type.
Answered by: Jem at Customer Support
Date published: 2020-09-15

Why do I mine get staticky out of nowhere all the time but I’ve never done anything to them.(Never bent any cords, dropped it) 

Asked by: Kaleb Tigner
To isolate if the problem is on the headphones or the device it's connected to, please try to connect it to a different console or computer and observe. If you need more help, please reach out to our Customer Support at https://bit.ly/2Jc8wJp
Answered by: Jem at Customer Support
Date published: 2020-08-13

I just got a brand new JBL Quantum 200 and I Have a MacBook Pro 2017, 13″. The headphones work good, but the MIC it is not recognized by the laptop;I tried everything on this post and nothing works…just for a few seconds the mic appeared but not anymore.

Asked by: PipesOH
Thanks for bringing this to our attention. Our Quantum 200's mic should work when connected to your MacBook. For better assistance, send an email to our Customer Support: https://bit.ly/3fsidB1
Answered by: Al at Customer Support
Date published: 2020-08-05

Flip up mute not working when I connect this to my laptop. I don't use the switcher. I have not installed any additional drivers. I have used it on my zoom and Webex video calls and was not able to mute by flipping up the mic.

Asked by: Aswanth
Please make sure the boom microphone is completely flipped up for the mute to activate. You'll also see that the red LED will light up once the mute is enabled. If the problem persists, please reach out to our local support at https://support.jbl.com/in/en/customer-service/contact.html
Answered by: Homer DLR
Date published: 2020-08-08

Can this be connected to my ps4

Asked by: Shiva278
Yes, just connect your JBL Quantum 200 to the 3.5mm port on your PS4 controller.
Answered by: Homer DLR
Date published: 2020-08-19

If I’m purchasing this for PlayStation, does it really matter if I purchase the 200 or the 300? Because will jbl’s surround sound feature even be accessible on console? 

Asked by: Danster902
If you're referring to the JBL Quantum SURROUND feature, it's only available on the PC since it needs the Quantum Engine PC software for it to work. That said, when connected to the console, it should be able to render the virtual surround sound output just fine if configured on the console/in-game.
Answered by: Homer DLR
Date published: 2020-06-11
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Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:


With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.


Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product Care®.

Terms & Conditions

Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from Tuesday 19th January 2021 until midnight Wednesday 27th January 2021.

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