JBL Quantum 800 Wireless Over-Ear Gaming Headset - Black

JBL Quantum 800 Wireless Over-Ear Gaming Headset - Black
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Available on 12 Months Interest Free Storewide.
How it works

Plunge into an epic adventure and play your games with top-notch audio thanks to the JBL Quantum 800 Wireless Over-Ear Gaming Headset. JBL lets you enjoy a pro audio experience with its accurate spatial audio positioning, lossless 2.4GHz, Bluetooth dual-wireless capability, and Active Noise Cancelling technologies.

Key Features

  • JBL QuantumSOUND: The Hi-Res certified 50mm drivers and the signature JBL Quantum sound make this pair of headphones tuned for gaming. Hear everything in great detail, from the slightest footstep to the booming explosions.
  • Microphone: The voice-focused microphone allows clear multiplayer interactions with noise-cancelling and a DISCORD-certified Game-Chat Balance Dial. It also features two ways to access the mute function. Just turn up the movable voice focus boom or press the switch instituted into the ear cup.
  • Personalised Effects: With JBL's QuantumENGINE, you can create separate user profiles, change microphone settings, and initiate RGB effects or generate your own. You can also customise the equaliser or pick from 6 different presets.
  • Compatibility: Enjoy effortless compatibility with any gaming platform such as Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR.
  • Design: Built so you can stay in comfort for long gaming sessions, this JBL Quantum Over-Ear Gaming Headset is furnished with a lightweight headband, premium leather, and memory foam ear cushions.
  • Battery Life: Enjoy uninterrupted playtime of up to 14 hours.
  • What's in the Box: JBL Quantum 800 headset, USB charging cable, 3.5mm audio cable, USB wireless dongle, Windshield foam for the microphone, and QSG / Warranty card / Safety sheet.
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum 800
Bluetooth v5.0
Product Weight .41
Manufacturers 12 Months
JBL Quantum 800 Wireless Over-Ear Gaming Headset - Black is rated 3.8 out of 5 by 70.
Rated 1 out of 5 by from Returned Setup was a process. I could have gotten passed that and been all right. The issue is that every-time you reboot the PC or they shut off to conserve battery you have to repair them, You have to hold the button on the dongle and head set every-time. I have other brands that once paired you just turned on the headset was good to go,I like the JBL sound. In music they are very good with solid bass; In games it was good in wide open spaces. Any conversation had way to much reverb. Much of this may have been able to be corrected, in the settings. However having; to set up, the headset every-time you use them, killed it for me.
Date published: 2020-05-19
Rated 1 out of 5 by from Very Misleading! I will be send these headphones back! It is advertised to be compatible with ps4, pc, Xbox, and switch, however, it is only wirelessly compatible with pc and ps4! There are no details on the page that specify that! Also, if you do use the cord to hook up to your Xbox controller, you are not able to use the tuning on the headphones themselves. Only the master volume on the cord. Get it together JBL! Very inconvenient that I have to return these! I would have much rather been informed properly and bummed that they were not fully compatible with Xbox rather than having to spend the money and then go through the hassle of sending them back! 0 stars for this product.
Date published: 2020-05-25
Rated 5 out of 5 by from Best ever ever I've had them for a month now and must say I have never been more impressed in my life. First of all,they look pretty amazing,all lit up. Connecting them with pc cannot be more straightforward through the USB transmiter. Once you have them on,you are truly detached from the outside world,surround is magnificent, you can even say with precision where shooter is located.Their very snuggle fit makes not wanting to take them down during breaks.All buttons are at hand and lots of customisable features.Microphone is good and others can hear you very well and noise cancelling is well above any other i previously owned. They're well built and will last ages,not thinking of upgrading for a good while.
Date published: 2020-09-08
Rated 3 out of 5 by from F in the chat Xbox review Headset is so heavy it makes your head hurt. Features don’t work on Xbox so you don’t get any of the experience on Xbox. You can’t even use the dials on the headsets on Xbox they don’t work the power of the headset is completely off when playing Xbox it is just running of 3.5 mm head jack no power no battery no features. I imagine this headset is spectacular when all the features work but the headset features are not compatible with Xbox and it’s not enough for the price and the huge headache you will get I will return and jump to quantum 400 because they are lighter hopefully they are just as good if not I’ll probably return those too
Date published: 2020-05-09
Rated 5 out of 5 by from JBL quantum 800 I would like to start off by saying I own 3 headsets now Tuttle beach , Astro a40’s , and now this one ! First the battery life is amazing and it comes with a cable if it does you can plug it straight into your controller. The quality of this headset is pretty good feels like strong durable materials. It’s overall pretty comfortable 4/5 . Everybody I play with says it sounds like they can hear me better than my astros ! I have used them for 3 days straight all day and I love them !! Perfect gaming headset imo!!! [This review was collected as part of a promotion.]
Date published: 2020-07-10
Rated 1 out of 5 by from Great Sound, but Has Major Design Flaws I was very excited to receive this product. The packaging was great, and the installing the software was very easy. The headphones are very comfortable, sound great, and the noise cancelling works pretty well. The biggest design flaw comes with charging the headset. You cannot charge the headset and use the headset at the same time. As soon as the headset is plugged in, you cannot turn it on. Also, the noise cancelling is great when fully working, but every once in a while it will bug out and create a very unpleasant noise in your ear. The noise itself was kind of indescribable. Whatever the noise was, it made you feel like you had pressure from being underwater.
Date published: 2020-05-15
Rated 4 out of 5 by from Top Notch Gaming Headphones These headphones were a welcome upgrade from my previous set. The overall performance was excellent and they were easy to operate. Wireless and wired connections worked best and Bluetooth was overall dependable as well, but could be unreliable at times. The headphones were very comfortable for extended use and looked pretty awesome as well – I liked the look of the light on each ear. Other players said I was clear and easy to understand while using. I highly recommend these to anyone looking for a great gaming headset and wanting multiple connectivity options to make use of them with multiple platforms! [This review was collected as part of a promotion.]
Date published: 2020-07-06
Rated 5 out of 5 by from Solid set of gaming headphones Super impressed with these headphones. Sturdy enough for the kids to use without the risk of damage & also easily re sized. Sound quality is greatest these have been used for gaming & listening to music. You absolutely cannot hear a thing when someone is using them, great when the kids are gaming in the living room. Easily set up to the PS4. Overall very impressed - my only gripe would be the sound didn’t go high enough for me whilst listening to music, great for the kids as it stops them blasting their ears off but for me personally I like to listen a little louder.
Date published: 2020-08-23
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We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum 800 headset
  • USB charging cable
  • 3.5mm audio cable
  • USB wireless dongle
  • Windshield foam for microphone
  • QSG / Warranty card / Safety sheet
Terms & Conditions
Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from Tuesday 19th January 2021 until midnight Wednesday 27th January 2021.

Questions & Answers

What is the construction of the headband and driver/headband interface? I had a pair of SB400BT that eventually failed when the plastic hinge broke. I replaced them with SB650ANC's, which are metal through all the stress points.

Asked by: WittyB4U
Our Quantum Development Team has informed us, that for weight and durability purposes the Quantum does not use metal for the headband or linkage between the headband and drivers. An extremely durable compound plastic is used.
Answered by: Ray at Customer Support
Date published: 2021-01-09

Is the Quantum 800 compatible with the PS5’s Tempest 3D AudioTech?

Asked by: Omar R
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2020-11-29

Will the JBL Quantum 800 be wirelessly compatible with the Xbox series X?

Asked by: Anonymous
Thank you for your question. The Quantum 800 will be compatible with Xbox consoles through the 3.5 mm jack aux cable. Although we have not been able to test the new Xbox Consoles, we assume that compatibility will be the same as the previous generation. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Frank K
Date published: 2020-10-14

will quantum 800 be compatible with ps5

Asked by: jdelrio
Answered by: Chastine
Date published: 2020-10-09

Can you use these headset to talk over the phone? Like google meet or FaceTime? Or is it just completely for gaming? 

Asked by: Awesome_mvc5
Thanks for your interest in our JBL Quantum 800. It is mainly designed for gaming but you could also use it for phone calls or conference apps on your computer.
Answered by: Jem at Customer Support
Date published: 2020-10-09

I just got a pair of the quantum 800 headphones, my mic doesn’t seem to work on the Xbox for some reason. And are we allowed to connect the Bluetooth to the Xbox? 

Asked by: Baileyalldaily
Our JBL Quantum 800 headset is created for gaming and is compatible with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR. You may use the 3.5mm jack with all compatible devices. The 2.4GHz wireless connection (USB Dongle) can only be used with PC, PlayStation, Mac, and VR only as Xbox doesn't support these USB dongles. Bluetooth can be used but may have audio/video latency when playing games.
Answered by: Mario at Customer service
Date published: 2020-10-03

Does this headset have Mic-monitoring?

Asked by: J Ro
Yes. You can configure the volume of the mic monitoring using the JBL QuantumENGINE Software. By default, the setting of the mic monitoring is set “OFF”.
Answered by: Chastine
Date published: 2020-09-24

Will they work with the ps5 

Asked by: Jos22923235
Unfortunately, we haven't tested our JBL Quantum 800 with the PS5 since it's not yet officially released in the market.
Answered by: Jem at Customer Support
Date published: 2020-09-18
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Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:


With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.


Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product Care®.

Terms & Conditions

Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from Tuesday 19th January 2021 until midnight Wednesday 27th January 2021.

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