JBL Quantum 800 Wireless Over-Ear Gaming Headset - Black

JBL Quantum 800 Wireless Over-Ear Gaming Headset - Black
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Available on 12 Months Interest Free Storewide.
How it works

Plunge into an epic adventure and play your games with top-notch audio thanks to the JBL Quantum 800 Wireless Over-Ear Gaming Headset. JBL lets you enjoy a pro audio experience with its accurate spatial audio positioning, lossless 2.4GHz, Bluetooth dual-wireless capability, and Active Noise Cancelling technologies.

Key Features

  • JBL QuantumSOUND: The Hi-Res certified 50mm drivers and the signature JBL Quantum sound make this pair of headphones tuned for gaming. Hear everything in great detail, from the slightest footstep to the booming explosions.
  • Microphone: The voice-focused microphone allows clear multiplayer interactions with noise-cancelling and a DISCORD-certified Game-Chat Balance Dial. It also features two ways to access the mute function. Just turn up the movable voice focus boom or press the switch instituted into the ear cup.
  • Personalised Effects: With JBL's QuantumENGINE, you can create separate user profiles, change microphone settings, and initiate RGB effects or generate your own. You can also customise the equaliser or pick from 6 different presets.
  • Compatibility: Enjoy effortless compatibility with any gaming platform such as Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR.
  • Design: Built so you can stay in comfort for long gaming sessions, this JBL Quantum Over-Ear Gaming Headset is furnished with a lightweight headband, premium leather, and memory foam ear cushions.
  • Battery Life: Enjoy uninterrupted playtime of up to 14 hours.
  • What's in the Box: JBL Quantum 800 headset, USB charging cable, 3.5mm audio cable, USB wireless dongle, Windshield foam for the microphone, and QSG / Warranty card / Safety sheet.
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum 800
Product Weight .41 kg
Manufacturers 12 Months
JBL Quantum 800 Wireless Over-Ear Gaming Headset - Black is rated 3.7 out of 5 by 75.
Rated 1 out of 5 by from Returned Setup was a process. I could have gotten passed that and been all right. The issue is that every-time you reboot the PC or they shut off to conserve battery you have to repair them, You have to hold the button on the dongle and head set every-time. I have other brands that once paired you just turned on the headset was good to go,I like the JBL sound. In music they are very good with solid bass; In games it was good in wide open spaces. Any conversation had way to much reverb. Much of this may have been able to be corrected, in the settings. However having; to set up, the headset every-time you use them, killed it for me.
Date published: 2020-05-19
Rated 1 out of 5 by from Very Misleading! I will be send these headphones back! It is advertised to be compatible with ps4, pc, Xbox, and switch, however, it is only wirelessly compatible with pc and ps4! There are no details on the page that specify that! Also, if you do use the cord to hook up to your Xbox controller, you are not able to use the tuning on the headphones themselves. Only the master volume on the cord. Get it together JBL! Very inconvenient that I have to return these! I would have much rather been informed properly and bummed that they were not fully compatible with Xbox rather than having to spend the money and then go through the hassle of sending them back! 0 stars for this product.
Date published: 2020-05-25
Rated 5 out of 5 by from Best ever ever I've had them for a month now and must say I have never been more impressed in my life. First of all,they look pretty amazing,all lit up. Connecting them with pc cannot be more straightforward through the USB transmiter. Once you have them on,you are truly detached from the outside world,surround is magnificent, you can even say with precision where shooter is located.Their very snuggle fit makes not wanting to take them down during breaks.All buttons are at hand and lots of customisable features.Microphone is good and others can hear you very well and noise cancelling is well above any other i previously owned. They're well built and will last ages,not thinking of upgrading for a good while.
Date published: 2020-09-08
Rated 1 out of 5 by from Great Sound, but Has Major Design Flaws I was very excited to receive this product. The packaging was great, and the installing the software was very easy. The headphones are very comfortable, sound great, and the noise cancelling works pretty well. The biggest design flaw comes with charging the headset. You cannot charge the headset and use the headset at the same time. As soon as the headset is plugged in, you cannot turn it on. Also, the noise cancelling is great when fully working, but every once in a while it will bug out and create a very unpleasant noise in your ear. The noise itself was kind of indescribable. Whatever the noise was, it made you feel like you had pressure from being underwater.
Date published: 2020-05-15
Rated 3 out of 5 by from F in the chat Xbox review Headset is so heavy it makes your head hurt. Features don’t work on Xbox so you don’t get any of the experience on Xbox. You can’t even use the dials on the headsets on Xbox they don’t work the power of the headset is completely off when playing Xbox it is just running of 3.5 mm head jack no power no battery no features. I imagine this headset is spectacular when all the features work but the headset features are not compatible with Xbox and it’s not enough for the price and the huge headache you will get I will return and jump to quantum 400 because they are lighter hopefully they are just as good if not I’ll probably return those too
Date published: 2020-05-09
Rated 5 out of 5 by from Solid set of gaming headphones Super impressed with these headphones. Sturdy enough for the kids to use without the risk of damage & also easily re sized. Sound quality is greatest these have been used for gaming & listening to music. You absolutely cannot hear a thing when someone is using them, great when the kids are gaming in the living room. Easily set up to the PS4. Overall very impressed - my only gripe would be the sound didn’t go high enough for me whilst listening to music, great for the kids as it stops them blasting their ears off but for me personally I like to listen a little louder.
Date published: 2020-08-23
Rated 5 out of 5 by from JBL quantum 800 [This review was collected as part of a promotion.] I would like to start off by saying I own 3 headsets now Tuttle beach , Astro a40’s , and now this one ! First the battery life is amazing and it comes with a cable if it does you can plug it straight into your controller. The quality of this headset is pretty good feels like strong durable materials. It’s overall pretty comfortable 4/5 . Everybody I play with says it sounds like they can hear me better than my astros ! I have used them for 3 days straight all day and I love them !! Perfect gaming headset imo!!!
Date published: 2020-07-10
Rated 4 out of 5 by from Top Notch Gaming Headphones [This review was collected as part of a promotion.] These headphones were a welcome upgrade from my previous set. The overall performance was excellent and they were easy to operate. Wireless and wired connections worked best and Bluetooth was overall dependable as well, but could be unreliable at times. The headphones were very comfortable for extended use and looked pretty awesome as well – I liked the look of the light on each ear. Other players said I was clear and easy to understand while using. I highly recommend these to anyone looking for a great gaming headset and wanting multiple connectivity options to make use of them with multiple platforms!
Date published: 2020-07-06
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We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum 800 headset
  • USB charging cable
  • 3.5mm audio cable
  • USB wireless dongle
  • Windshield foam for microphone
  • QSG / Warranty card / Safety sheet
Questions & Answers

Can u use this for ps5

Asked by: Bonesa7x
Yes. Our JBL Quantum 800 works with the PS5 wirelessly. Please note that the chat/game volume may not work as it is designed for the USB connection.
Answered by: Mario at Customer service
Date published: 2021-08-26

how can i purchase a new dongle if mine gets lost?

Asked by: jordan1227
The Part# for the USB Dongle of the JBL Quantum 800 is 63.GW035.0005A. You may purchase this unit directly from us using this link. https://bit.ly/3mqvyxZ
Answered by: Ray at Customer Support
Date published: 2021-07-12

Are these compatible with ps5 via dongle? My game chat never works but I can use it for party chat.

Asked by: Bowen_
Our JBL Quantum 800 works with the PS5 wirelessly. Please note that the chat/game volume may not work as it is designed for the USB connection.
Answered by: Mario at Customer service
Date published: 2021-06-23

Cam the wireless model be used with a Playstation 4?

Asked by: LaJung991
Our Quantum 800 headsets are designed to be connected via a 2.4Ghz dongle for PS4 if you're planning on going wireless.
Answered by: Mario at Customer service
Date published: 2021-06-18

Can you use them for gaming on an Iphone or IPad? If so, how is the latency and the bluetooth connectivity?

Asked by: Fedorov88
Our JBL Quantum 800s Bluetooth feature is only for the wireless dongle to connect the headphones wirelessly to the PC. If you're going to use the headphones for an iPhone or iPad, you can use the 3.5mmm Aux cable to connect the headphones to your devices.
Answered by: Leon at Customer Service
Date published: 2021-06-06

Can someone else use a second pair of these headphones on another computer in the same room, without interfering with each other?

Asked by: Original AJ
Thank you for your question, this should not be a problem, as long as you do not put them both in the same time in the pairing mode.
Answered by: Noah at Customer Support
Date published: 2021-06-06

Can the usb dongle be used on the new Xbox series X so the headphones don't need a wired connection?

Asked by: deco17
Dear deco17, Thank you for your request. As of now, the wireless USB dongle only works for PS4, PS5 and PC! To connect the headset to the Xbox Series X you would have to use the 3,5mm audio cable. Best,
Answered by: Jakob at Customer Service
Date published: 2021-06-06

What is the construction of the headband and driver/headband interface? I had a pair of SB400BT that eventually failed when the plastic hinge broke. I replaced them with SB650ANC's, which are metal through all the stress points.

Asked by: WittyB4U
Our Quantum Development Team has informed us, that for weight and durability purposes the Quantum does not use metal for the headband or linkage between the headband and drivers. An extremely durable compound plastic is used.
Answered by: Ray at Customer Support
Date published: 2021-06-06
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Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:


With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.


Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product CareTM.

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