There are exclusions and limitations to Product Care. This section should always be read in conjunction with the Terms and Conditions for Product Care
Protection
With Your Product Care, You can relax knowing that Your purchase comes with certain protections. If Your Product is assessed to have suffered an Eligible Fault*, then it will be replaced with a brand new like-for-like product that is the nearest equivalent to Your Product. The value of the replacement product plus any freight costs associated with the replacement, shall not exceed the Original Purchase Price You paid for Your Product. Where We cannot find You a suitable replacement, We will give you a store credit or cash settlement*
2, 3 or 4 Years Terms Available
Your purchase of Your Product with Product Care provide You with protection for Your Product for a period of either 2, 3 or 4 years (depending on the type of product purchased), commencing from the expiry of the Manufacturer's Voluntary Warranty Period, provided that the period from the date You purchased Your Product with Product Care to the expiry of the Term does not exceed 7 years.*
New for Old Replacement
If Your Product with Product Care is assessed to have suffered an Eligible Fault*, then it will be replaced with a brand new like-for-like product that is the nearest equivalent to Your Product. The value of the replacement product plus any freight costs associated with the replacement, shall not exceed the Original Purchase Price You paid for Your Product. In the event that a suitable replacement cannot be found, Our claims team will work with You to find an alternative solution, such as a store credit or cash settlement. We are committed to always finding you a satisfactory solution*.
Coverage for Wear & Tear & Environmental Factors
An Eligible Fault* under Your Harvey Norman Product Care may include faults caused by Normal Wear and Tear, condensation, humidity, internal overheating or dust*.
All Freight & Service Call-Out Fees Covered
All freight and call-out fees are covered under Your Product Care in the event Your Product fails due to an Eligible Fault*, including delivery costs for Your replacement product*. However, such freight costs incurred may limit the value of a replacement product. You may be liable for these costs if Your Product is found not to have suffered an Eligible Fault
Transferable
If you sell your product, or provide it as a gift, your cover under Harvey Norman Product Care can be transferred to the new owner. Simply contact us to register transfer of ownership.
International Coverage
We provide you with full international coverage so you are protected even when you are on the move.*
Our range of support options ensure you experience an easy and hassle-free process when you need to talk to us about your Harvey Norman Product Care. Whether experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Customer Care Team
Call 0800 848 444 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available:
Monday to Friday: 8:00am to 5:30pm NZ time.
Not open weekends or public holidays.
Easy Online Claim Process
Making a claim under your Harvey Norman Product Care is simple and we are here to help you through every step of the process. Simply:
Having Harvey Norman Product Care with your purchase means you can enjoy special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Technical Support Available on White Goods and Audio Visual
A dedicated support team is available to help with troubleshooting and advice for using your product and any queries you may have under your Harvey Norman Product Care. You can access this assistance by calling 0800 848 444 or you can visit www.productcareclaims.co.nz Technical support is only available on whitegoods and audio visual purchases and is not available on computer purchases.
Price Guarantee*
If you purchase your Product with Product Care, You are entitled to receive a partial refund from Harvey Norman Stores (NZ) Pty Limited if your product is advertised at a lower price than the Original Purchase Price by Harvey Norman Stores (NZ) Pty Limited within 30 days of the date of purchase of your Product with Product Care.*
Food Spoilage Cover*
If your product is a fridge or freezer, We will at our discretion, after receipt of credible supporting documentation, reimburse you for any substantiated food spoilage that has occured as a result of an Eligible Fault.*
Laundry Cover*
If your product is a washing machine or dryer, We will at our discretion, after receipt of credible supporting documentation, reimburse you for any substantiated food spoilage that has occured as a result of an Eligible Fault.*
Available on No Interest & No Repayments for 6 Months* Storewide. How it works
We've made Interest Free Shopping Even Easier
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa and if approved you can shop online right away!
Extended Range Item | Available by Special Order Only
Delivery expectation: 1-2 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
A little sunlight can go a long way; the Arlo Solar Panel keeps your smart home security devices working all-day long by simply providing renewable energy, harnessed from the sun in just a few hours. It features long-lasting construction that can endure any weather conditions for longer periods.
Key Features
Enjoy continuous power even under harsh weather conditions; this Arlo Solar Panel can endure the adversity of the outdoors thanks to its weather-resistant design.
For simple setup, this solar panel comes with a set of mounting screws and an adjustable mount that you can easily position to face the sun.
Included in the box are the Solar Panel, 6-feet power cable, wall mount, mounting screw kit, quick start guide, and a window decal.
This Arlo Solar Panel is suitable to use with Arlo Go and Arlo Pro camera models.
Specs
Specs
All Product Details
Brand
Arlo
Product Type
Solar Panels
Dimensions
Product Width
20.06 cm
Product Depth
2.18 cm
Product Height
11.43 cm
Product Weight
.39 kg
Warranty
Manufacturers
24 Months
Reviews
Arlo Solar Panel is rated
4.2 out of
5 by
9.
Rated 1 out of
5 by
J Smith from
Description needs updatingThe description on the Harvey Norman website states that this is suitable for Arlo Pro, however this not not actually fit the connections for Arlo Pro 3
Date published: 2020-01-26
Rated 4 out of
5 by
Spidy from
Good gearUseful product, but expensive for its size and capabilities.
Date published: 2017-12-24
Rated 5 out of
5 by
JohnRW from
Fit for purposeIt has the right plugs so that items placed outside remain water/moisture proof along with the actual solar panel.
Date published: 2021-11-30
Rated 5 out of
5 by
Anonymous from
Arlo Solar Panel SolutionI recently purchased a Solar Panel Charger for my Arlo Home Security System, in order to allow me to maintain a charging source for one of my external cameras, so as I am not required to change batteries. the unit comes with hardware mounts, and ancillaries that cove a number of Arlo Cameras. the unit is well built and I am confident it will handle the elements of where it is mounted
Date published: 2020-09-19
Rated 3 out of
5 by
Solarguru from
Weather resistant?I bought one of these solar chargers for an Arlo Go 18 months ago. The solar screen has become crazed, and now beginning to fail. I have many types of solar chargers and this is the first yo degrade so quickly. They are expensive and there i am very disappointed in it not lasting beyond the current time frame.
Date published: 2021-02-04
Rated 5 out of
5 by
TL Tony from
Arlo Solar PanelWell worth the investment, the no need to charge the camera means its on all the time, no getting up and charging it, set and forget.
Date published: 2021-02-10
Rated 5 out of
5 by
kiwigal from
should have gotten these along time ago.ahassle free charging for my arlo pro. bought 4 of these which have taken care of 24/7 operation of my arlo.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
Questions & Answers
Is this particular model of Arlo Solar Panel compatible with the Arlo Go camera?
Asked by: JohnRW
Hi John. Thanks for your question. Yes this Solar Panel is compatible with the Arlo Go camera. Hope this helps with your question
Answered by: HN Customer Service
Date published: 2021-11-21
Is this what Arlo call “Arlo Solar Panel VMA4600”?
Asked by: JohnRW
Hi John. Thanks for your question. Yes this is the same item. Hope this helps with your query.
Answered by: HN Customer Service
Date published: 2021-11-21
Does this solar panel connect with an arlo pro 2 camera.
Asked by: ValM
Hi there. Thanks for your question. Yes this panel works perfectly with the Arlo Pro 2 range of cameras. Hope this helps with your query.
Answered by: HN Customer Service
Date published: 2021-08-11
Does this solar panel come with a cable to attach to the arlo camera?
Asked by: Craig
HI Craig. Thanks for your question. Yes, this item comes with a cable to plug it into the camera.
Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.
Discover all of the benefits Product Care® brings you:
Protection
With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.
Support
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Advantage
Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
