There are exclusions and limitations to Product Care. This section should always be read in conjunction with the Terms and Conditions for Product Care
With Your Product Care, You can relax knowing that Your purchase comes with certain protections. If Your Product is assessed to have suffered an Eligible Fault*, then it will be replaced with a brand new like-for-like product that is the nearest equivalent to Your Product. The value of the replacement product plus any freight costs associated with the replacement, shall not exceed the Original Purchase Price You paid for Your Product. Where We cannot find You a suitable replacement, We will give you a store credit or cash settlement*
*See Terms and Conditions for more information
Our range of support options ensure you experience an easy and hassle-free process when you need to talk to us about your Harvey Norman Product Care. Whether experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Call 0800 848 444 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available:*See Terms and Conditions for more information
*See Terms and Conditions for more information
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa now and you can shop online right away!
If you don't have a card yet, you can apply for a GEM Visa online, which will allow you to start Interest Free shopping today.
Boost up your smart lighting system with the Philips Hue Bridge. Featuring multiple functions and a simple setup, this bridge allows you to easily take control of all the lights on your whole house as well as sync lights with music and movies, set up timers and create schedules, and routines. For further ease, it also enables you to use a voice command.
Key Features
| Brand | Philips |
|---|---|
| Product Type | Light bulbs |
| Manufacturers | 24 Months |
|---|
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.
Discover all of the benefits Product Care® brings you:
With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.
Learn more about Product Care®.
© 2007-2020 Harvey Norman Stores (NZ) Pty Limited, Private Bag 94035
South Auckland Mail Centre, Wiri Auckland 2240
All prices are inclusive of GST.
