Microsoft Surface Laptop Go 12.4" - Intel Core i5 8GB-RAM 128GB-SSD - Platinum

Microsoft Surface Laptop Go 12.4" - Intel Core i5 8GB-RAM 128GB-SSD - Platinum
Shortlist Compare

This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Contact store for availability

This item could be yours for only

Terms, conditions, exclusions & lending criteria apply.


Sleek and stylish, the Microsoft Surface Laptop Go 12.4" can give you superb style, performance, and all-day battery life with its lightest Surface Laptop, all at an exceptional value. Ultra-light and portable profile, the apps* you use every day, premium materials, and a choice of must-have colours will make this your go-to laptop.

Key Features

  • Sleek design and standout value. at just 1.11kg, it’s light, portable, and easy to keep by your side throughout the day.
  • Be productive, browse, and binge watch on the 12.4”1 PixelSense™ touchscreen display.
  • Convenient security with Windows Hello sign-in, plus Fingerprint Power Button with Windows Hello and One Touch sign-in on select models2
  • Run your favourite apps and keep up on social media with a 10th Gen Intel® Core™ Processor.
  • Show your best side on video calls, meetings, and virtual get-togethers with the built-in 720p HD camera.
  • Type in comfort all day on the full-size keyboard with large, precision trackpad.
  • Choose your perfect match. Available in Platinum, Ice Blue, and Sandstone,3 all in a durable, cool metal finish. Surround yourself with amazing sound for music, shows and more with Omnisonic Speakers and Dolby® Audio, hidden below the keyboard.
  • Up to 13 hours of battery life.4 Recharge quickly with Fast Charging - up to 80% in about an hour.
  • Familiar features and trusted security: Get started with convenient security and the Windows you know5. Enjoy amazing sound for music and shows. And, easily connect to other devices and accessories.
  • Free Upgrade to Windows 11 (when available, see below)6.

*Some accessories and software sold separately.

1 Surface Laptop Go display has rounded corners within a standard rectangle. When measured as a standard rectangular shape the screen is 12.45” diagonally (the actual viewable area is less).

2 Surface Laptop Go i5/4GB/64GB does not include Fingerprint Power Button.

3 Available colours may vary by market.

4 Up to 13 hours of battery life based on typical Surface device usage. Testing conducted by Microsoft in September 2020 using preproduction software and preproduction configurations of Surface Laptop Go Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.

5 Surface Laptop Go for consumers comes with Windows 10 Home in S mode to bring you the powerful Windows features you use most at an exceptional value. If you need additional enterprise management and security tools for the workplace, you can switch to Windows 10 Pro or purchase Surface Laptop Go for Business.

6 Upgrade rollout plan is being finalized and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/en-us/windows/windows-11-specifications

Windows 10 Home in S mode works exclusively with apps and programs from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode. A one-way switch out of S mode is available. Learn more at Windows.com/SmodeFAQ.

All Product Details
Brand Microsoft
Product Type Surface
Model Number THH-00016
Optical Drive Features
Optical Drive Type No
Screen Size 12.4"
Screen Type PixelSense Touchscreen
Screen Resolution 1536 x 1024
Screen Aspect Ratio 3:2
Processor Model i5-1035G1
Processor Type Intel Core i5
Processor Brand Intel
Processor Speed 1.0GHz
Processor Max Speed 3.6GHz
Graphics and Video
Integrated Graphics Integrated Intel UHD Graphics
Ram 8GB
Ram Type LPDDR4X
Storage Capacity
SSD Capacity 128 GB
Webcam 720p 30fps
Bluetooth v5.0
Connection Type USB-C, Surface Connect, Audio Jack
USB 2 x USB Ports
WIFI Type 802.11 a/b/g/n/a/ax
Software and System Requirements
Operating System Windows 10 Home in S mode
Product Width 20.57 cm
Product Depth 1.57 cm
Product Height 27.82 cm
Product Weight 1.11 kg
Manufacturers 24 Months
Microsoft Surface Laptop Go 12.4" - Intel Core i5 8GB-RAM 128GB-SSD - Platinum is rated 4.5 out of 5 by 45.
Rated 3 out of 5 by from Bought it as seen Bought it as seen open box at best buy n it is in a supervisor mode as thr meanin closer I n a who'din network n as a result it won't even let me go to the Google play store to download anything so it's almost useless to us n we were beyond disappointed to dau the least it was sold to us in a state that were can not do anything at all with it n if it were a lil more user friendly you would think that we would bre assembled toi switch outta this mode with not too much effort but we're verdant even with the utmost effort
Date published: 2021-06-01
Rated 4 out of 5 by from Go to premium & portable productivity laptop This is the ideal portable laptop for those on the go. The screen ratio size (3:2) is excellent for viewing more of your documents, spreadsheets & web pages. Watching wide screen videos isn't ideal if you prefer the entire screen to be filled up. The quality / craftsmanship is typical of Surface products. Including a backlit keyboard & a better solution to open the laptop with a single hand would enhance the product more. However, for less than recommended retail price, this device is in a class of its own.
Date published: 2021-09-05
Rated 4 out of 5 by from This tablet gets a This tablet gets a lot of flack for some reason, but it is certainly adequate for my needs. I do analytical work and I require the use of a reliable keyboard and certain MS Office products. I will say that constant update requests are annoying and the built in camera takes some getting used to (and is blown well out of the water by even by my old iPad Pro, but it makes up for it in reliability. It always connects seamlessly to WiFi and that comes in handy for virtual meetings.
Date published: 2021-08-06
Rated 4 out of 5 by from I love my computer. I love my computer. I first got a surface pro a few years ago, and when I used it to death I knew I’d go for another surface. I went with the laptop this time, and it’s been great. My favorite part is the screen size and clarity. The only issue I’ve run across is sometimes when watching a movie on it there’s a lag - to clarify, I have no idea if that’s the computer, the streaming service, or my internet. Overall I love the surface products and recommend them often.
Date published: 2021-07-13
Rated 5 out of 5 by from Greta device With the latest specs, it is an excellent device for students and daily drive.
Date published: 2021-08-29
Rated 5 out of 5 by from Microsoft Surface GO Good quality product. Great for office and school work.
Date published: 2021-08-28
Rated 5 out of 5 by from This laptop is really This laptop is really helpfull when it comes to work, this laptop is also touch screen which make me get work done faster. The laptop itself looks really good so you don't need to get a laptop case or something like that. The best thing about this laptop is that you can connect you phone to it and get all your notificacions to appear in the laptop plus you can INSTAL apps instead of having to open them thru google or chrome.
Date published: 2021-07-26
Rated 3 out of 5 by from I have a surface for my work computer and do not really enjoy it. I think the unit works great and is pretty reliable, but if you are working without it being docked for a desktop, the keypad is tough to work with. It’s very small and the mouse doesn’t always work. It gets jammed and sometimes won’t click so you try your luck at tapping. The touch screen is nice, but doesn’t work well for my applications.
Date published: 2021-04-03
  • y_2021, m_9, d_16, h_21
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.19
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_45
  • loc_en_NZ, sid_71640, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 240.23ms

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • Surface Laptop Go Device
  • Quick start guide
  • Power supply unit 
  • Safety and Warranty documents
Questions & Answers
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 7.89ms
  • bvseo-msg: HTTP status code of 404 was returned;
Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:


With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.


Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product CareTM.

Recommended for you

Please confirm your selection

Store Picker

Travel Mode