Description
Gone are the days of tedious after-wash clothes drying, thanks to the Samsung 9kg QuickDrive™ Heat Pump Dryer. It features the revolutionary OptimalDry™ system which adjusts drying time automatically, giving you impressive drying results while also protecting your clothes from damage.
Samsung 9kg QDrive Heat Pump Clothes Dryer is rated
2.6 out of
5 by
13.
Rated 5 out of
5
by
AndyH from
Expensive to buy but cheap to run and great result
Looking at the headline up front cost it might be easy to bypass this product but the cost savings in reduced power use will soon prove this machine worth the price. I'm not sure why other reviewers have problems with the drying, I did notice that on the standard settings some things could feel damp, so changed the dry level from 2 to 3 and it works a treat. If duvet covers get all tangled up then the centre can be damp but that is a problem all dryers face, just pull it out unravel it and give it another go, it will be all good - especially as the power usage is really economic. Happy to recommend without hesitation
Date published: 2020-03-31
Rated 1 out of
5
by
Jess from
Very unhappy with my purchase
I brought this ridiculously expensive dryer thinking it would be awesome as I was told it was great but it never dries my clothes or bedding or nothing I've tried every single cycle and nothing ever fully dries I'm extremely disappointed and would like to know how I go about returning this product for a refund... I've spent alot of money for something that is usless
Date published: 2019-05-29
Rated 2 out of
5
by
Murphyslaw from
Expensive but can't dry sheets or any large items.
I have had this dryer 6 months. It works reasonably well except for doing bed linen. we have tried everything but everytime it ends up tangled and never drys out. I don't know why this happens but we have had el cheapo dryers that do a better job. We now have to take the bed linen to the local laundromat (5 klm away) to get it dried. Not happy Jan!!!! We spent a fortune on this dryer.
Date published: 2018-12-18
Rated 1 out of
5
by
Chocolatelover from
Wouldn't recommend
Never dries anything properly. I've tried every cycle minimised the amount of washing in the dryer at one time etc. And nothing works! EXTREMELY disappointed with this purchase the amount of money you pay for these you'd expect a top quality product. Would NOT recommend to anyone.
Date published: 2019-07-06
Rated 1 out of
5
by
Bwilliams from
The most disappointing purchase I have ever made.
We bought this based on higher energy rating out of most of the dryer' s on the market in a similar size. I am yet to be able.to.finish.any of the many options for specifidc cycles with dry clothes. All.of these features are meaningless if they do not work. I suspec this is a venture of marketing invention as suppose to.scientific innovating
One was 3 hours long!!!! Totally riduclous. This was the mixed load cycle. 3 hours! Totally inadequated to.perform.to loads back.to back.. .
I cannot fathom how this would actually be more.energy efficient when my last dryer ran for never more than one hour, but never had any damp clothes on the dryer has to go all day and the preset or are absolutely useless and don't dry! The towels and bedding get balled up and this also cause inconsistent drying I will be seeing a refund for this from samsung as it clearly is not aable.to.perform as a clothes dryer.
Date published: 2019-05-24
Rated 1 out of
5
by
candygram from
Major disappointment
We have had this dryer for over six months. It won't completely dry clothes no matter what setting you choose. We tried to have it repaired but when it came back it still didn't dry our clothes. We have had to keep our old dryer to finish each load as this machine just doesn't get many items dry. I do have to say that our power bill has gone down since we started using it.
Date published: 2019-08-20
Rated 2 out of
5
by
ALLHL from
This would have to be the worst dryer we've owned
This dryer is great if you won't need to dry sheets or anything that may generate lint. Sheets get tangled within themselves (as does any other washing in the dryer) and the smart sensor thinks they're dry when they're not. You have to use a fixed time setting and even then it can be 4 hours+ of drying to dry the sheets.
Lint production is out of control and often there is lint around arond the door and in the hinge which is difficult to remove. We have to vacuum out the lint trap every second load to prevent this from happening. We don't have particularly plush or fluffy stuff so I'm surprised there is so much lint as never had this with a previous dryer. Customer support hasn't been that helpful in solving this (although did send a tech out to replace the door - the tech is lovely and realy helpful).
We got this dryer to meet the demands of a family with small kids as we have to wash lots of bedding. It's actually easier to dry sheets hanging over doors than in this dryer. NB, the Samsung washer is great!
Date published: 2020-03-24
Rated 1 out of
5
by
MrMrsUs from
Not Happy
We have had the 9kg Heat Pump Dryer now for 3 weeks, looks outstanding in our Laundry alongside there new Washing machine. Not happy with the Dryer Simply because it doesn't dry your clothes. For the Money we payed where considering asking for our money back. So disappointing, it has been running for hours now on various functions and temperature adjustments, 4 attempts now to dry the lightest load and it still damp. Also the functions written in dark writing on a dark background is very hard to read.
Date published: 2019-07-06
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