JBL Quantum ONE Over-Ear Gaming Headset - Black

JBL Quantum ONE Over-Ear Gaming Headset - Black
Shortlist Compare
or 10 easy payments of $54.90 with

This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Find in Store

Available on 60 months of equal Interest Free instalments:

per week
^ Weekly payments are indicative only, payment is required monthly. Establishment fee & annual account fee are additional. Min purchase applies. Exclusions, credit & lending criteria apply.
How it works

This item could be yours for only

Terms, conditions, exclusions & lending criteria apply.


Immerse yourself into an epic adventure and play your games with top-notch audio thanks to the JBL Quantum ONE Over-Ear Gaming Headset. JBL lets you enjoy a pro audio experience with its head-tracking QuantumSPHERE 360™ spatial surround sound and Active Noise Cancelling technologies. With JBL's QuantumENGINE, you can create separate user profiles, change microphone settings, and initiate RGB effects or generate your own. You can also customise the equaliser or pick from 6 different presets.

Key Features

  • JBL QuantumSOUND: The Hi-Res certified 50mm drivers and the signature JBL Quantum sound make this pair of headphones tuned for gaming.
  • Detachable Microphone: The detachable voice-focused microphone allows clear multiplayer interactions with noise suppression, mute functionality, and a DISCORD-certified Game-Chat Balance Dial.
  • Personalised Effects: You can concoct your very own lighting effects with the built-in RGB effects tuner or pick among several reset modes.
  • Compatibility: Enjoy effortless compatibility with any gaming platform such as Xbox™, PlayStation™, Nintendo Switch™, Mobile, Mac, and VR.
  • Design: Built so you can stay in comfort for long gaming sessions, the JBL Quantum ONE Over-Ear Gaming Headset is furnished with a lightweight headband, premium leather, and memory foam ear cushions.
  • What's in the box: JBL Quantum ONE headset, 3.5mm audio connector, Calibration microphone, Detachable boom microphone, Windshield foam for the microphone, Type-C to A cable with Game /Chat Balance DialQSG, Warranty card and a Safety sheet.
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum ONE
Product Weight .37
Manufacturers 12 Months
JBL Quantum ONE Over-Ear Gaming Headset - Black is rated 4.3 out of 5 by 62.
Rated 5 out of 5 by from Excellent sound quality After using this for about a month now I must say i am Very impressed. The sound is clean and crisp, drivers are simple to install and the headset is very comfy for long gaming sessions. They are a very nice fit around the ears without causing any irratation at all. The mic picks up my voice perfectly and is very crisp and clear. Improved my gaming overall as you can hear so much more using this headset. LED lights are very nice and go together nicely with my corsair keyboard and mouse. Overall I am very impressed with this headset and I highly recommend it to any gamer looking for there perfect headset.
Date published: 2020-08-29
Rated 5 out of 5 by from Mostly fantastic! [This review was collected as part of a promotion.] Pros: Sound quality and comfort are excellent. The 360° sound signature is REALLY cool. The JBL Quantum app is easy to use and comes with an equalizer, which is nice. Calibration of headset is also pretty easy and worth it. Noise-canceling is great. Cons: It would be ideal for this headset to be wireless, obviously. The microphone is decent/average. I wish that the headset was operable without the app- I don't always have access to a laptop/PC. If there was an Android version of the JBL Quantum app, problem would be solved. Although the sound quality is excellent, it could use more bass.
Date published: 2020-07-02
Rated 5 out of 5 by from Crystal clear sound [This review was collected as part of a promotion.] So far I've used these headphones for 2 days and have been using them with the PS4. First person games have become more immersive as you can hear your enemies footsteps right around the corner. Sound is great when you connect these to your PlayStation controller, but the real fun comes when you connect a PC or laptop and play games. The JBL Quantum one headphones have a software application that you can download to customize your sound and your lights. One thing to note though the lights on the headphones will only come on if you connect the USB and USBC to your headphones. If you're a PC gamer I definitely recommend these headphones if you're creating your next gaming setup.
Date published: 2020-06-26
Rated 4 out of 5 by from Innovative! [This review was collected as part of a promotion.] This headset has some pretty unique features that I've never seen before. The head tracking made my normal pc gaming nearly a completely new enhanced experience! I could actually hear the action in what I can best describe as 3D like sound. It's like you're in the game literally! They are super comfortable and the RGB lighting is awesome! My only complaint is a personal one. Even though I understand the need for the setup to be a corded one due to the PC integration I'd love the set even more if they were wireless. I also frequently game on the PS4 and I'd love it if all the features were also available for use with console gaming as well.
Date published: 2020-07-02
Rated 5 out of 5 by from Premium Product, Compact and Loud These JBL gaming headphones bring to life any games that I play, be it on a PC or PS4(compatible with Xbox 1 too). The sound quality is immense and crisp, the headphones provide a comfortable wear with its luxury soft ear pads whilst at the same time noise cancelling and 3D audio. The head tracking on these headphones allows better reaction time and placement in games, when tilting the head to a certain direction the sound on that side becomes clearer as if you were in the game. The headphones offer wired and wireless options, up to 7 including 3.5mm braided cabled (definitely worth the money for durability) and USB C cable. The eye catching design, luxury feel and crisp sound makes this headphone feel like a must buy for any gamer
Date published: 2020-05-27
Rated 5 out of 5 by from Quantum One I have used this headset for gaming on pc for about a week now. I love it! I have been gaming for over 10 years now and this is the first headset that I have found that is most certainly worth the money I have spent for it. Highly recommended! The RBG lighting on the ears are very very customizable, I think I have spent at least an hour looking at everything I could do and I could probably do more. The noise cancellation on the headphones are INSANE! I’ve never had anything compared to this! I heard about this product from 100 Thieves and instantly wanted to order for myself because I know 100 Thieves is a wonderful organization. The only con I have for this is the length of the USB cord is longer than necessary.
Date published: 2020-06-09
Rated 5 out of 5 by from Awesome scape through sound quality! [This review was collected as part of a promotion.] It took me three months to find the hybrid product I was looking for. Nothing better than comfort for hours while enjoying rich quality sound. Harman Kardon has defined sound once again. Thanks for such a great and innovative product.
Date published: 2020-07-17
Rated 3 out of 5 by from Great features let down by gimmicks and quality [This review was collected as part of a promotion.] These headphones will probably appeal to a lot of people but for me I think too much time was spent on the gimmicks and not on the sound quality. The software install went painlessly but my first impression, the animated logo looking distorted and initially I thought something was up with it. The noise reduction worked well but why no way to turn it off? but the sound quality in the immersive modes was what killed it for me. In Stereo the tonal balance was good but the image seemed smaller than other headphone I have, in DTS the immersive effect was OK but the sounds got muddy and then in Sphere360 the effect was amazing and the head tracking great but the sound got so harsh I wouldnt use it.
Date published: 2020-06-25
  • y_2021, m_5, d_7, h_18
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.15
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_62
  • loc_en_NZ, sid_68867, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 240.35ms

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum ONE headset
  • 3.5mm audio cable
  • Calibration microphone
  • Detachable boom microphone
  • Windshield foam for microphone
  • Type-C to A cable with Game /
  • Chat Balance Dial
  • QSG / Warranty card / Safety sheet
Questions & Answers

Is there any point in getting the quantum ones if you play on console, due to the lack of customization which you can fully get on PC e.g. customizing the rgb light affect?

Asked by: iXyte
Thank you for your question. The JBL Quantum ONE provides a better passive noise cancelling, but if that's not a concern, any of the models will work with 3.5mm aux with consoles, and for PS4/PS5, the Q600 and Q800 also work wirelessly. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Valentin
Date published: 2021-04-19

Does it work for the PS4 

Asked by: Caine635
Our JBL Quantum One works with a PS4 by plugging it into the controller via Aux cable. The RGB lighting and its other features will only work using the QuantumEngine via USB connection to a PC or laptop. If you need more help, please contact us so we can assist you: https://support.jbl.com/us/en/#call
Answered by: Leon at Customer Service
Date published: 2021-04-13

Can I use the mic and talk through headset when playing fortnite on the switch?

Asked by: steve2735
Yes, you could use the microphone while being connected with the 3.5mm audio cable to your Nintendo Switch.
Answered by: Jem at Customer Support
Date published: 2021-01-08

My sound is not working on my Xbox, and it works on everything else. I currently have the Quantom 1

Asked by: Kaizer09
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2020-12-27

Hello will these work wireless with an xbox one . I want to get my son some for Christmas 

Asked by: Emmap
yes they will through the 3.5 audio jack on the controller. It will not light up or use any of the advanced features though. you need to use this with usb audio to get the full range of features listed. there are work arounds but not currently from JBL. I bought one for my xbox because despite no having the advanced features the sound is beatifully crisp and speach is so very clear. I would still highly recomend the headset.
Answered by: KN0XW0RTH
Date published: 2020-12-15

I am looking into the new JBL quantum one headset but i was wondering if it was comparable with xbox one?

Asked by: sojabeanie
Yes. Our JBL Quantum One can be connected to your XBOX using 3.5 mm aux.
Answered by: Chastine
Date published: 2020-12-05

Does this headset work with the ps5 

Asked by: Diamondkd
Yes. Our JBL Quantum One is compatible across all gaming consoles, XBOX, Nintendo and PlayStation.
Answered by: Mario at Customer service
Date published: 2020-12-01

Can i use this headset on an electric drumkit using a USB-C to USB-B cord for the enhanced audio, instead of using an aux cord? Aux audio output offers less quality, can i used this cord in the USB B port for audio? (i known this headset)

Asked by: Jason F
We cannot guarantee that it will work so we advise you to contact the manufacturer of your electronic drum kit.
Answered by: Katrina A
Date published: 2020-12-01
  • y_2021, m_5, d_7, h_18CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.15
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_62
  • loc_en_NZ, sid_68867, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 276.38ms
Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:


With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.


Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product Care®.

Please confirm your selection

Store Picker

Travel Mode