Bose QuietComfort Wireless In-Ear Headphones - Soapstone

Bose QuietComfort Wireless In-Ear Headphones - Soapstone
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Gratify yourself on the full and natural sound of music offered to you by Bose QuietComfort Wireless In-Ear Headphones. With its revolutionary features, these earbuds will give you a compelling listening experience. Its noise cancellation will make you forget the world around you as you listen to your favourite songs and podcasts, watch videos, and call your loved ones.

Key Features

  • Bose Acoustic Noise Cancelling™ Technology: These active noise-cancelling earbuds allow you to fine-tune your listening experience with its 11 levels of noise cancelling. It lets you choose the right amount of noise to minimise in different situations and surroundings.
  • Lifelike Sound: The Bose QuietComfort® Earbuds produce and automatically boost the lows and highs of music so remains balanced even if you adjust the volume.
  • Secure and Comfortable Fit: The patented StayHear™ Max tips are made from soft silicone to perfectly adapt to the contours of your ears. It includes three sizes for you to find what fits you best.
  • Touch Controls: Allowing you to manage your phone, these true wireless earbuds let you adjust the volume or skip music with its capacitive touch interface.
  • Clear Calls: It is integrated with a microphone array that picks up only your voice and eliminates most of the noise around you. With this, your voice assistant can hear your commands clearly as well.
  • Sweat and Weather-Resistant: Thanks to its IPX4 waterproofing, a little sweat from your workout or splash from a sudden rain will not cause damage. It is also protected against dust and other small particles.
  • Reliable and Consistent Connection: You can stay connected within the range of 30 feet thanks to its optimised Bluetooth® 5.1 connection.
  • Powerful Battery: These Bluetooth® noise cancelling earbuds alone can play for 6 hours, and 12 hours are added by the charging case. It also supports fast charging, letting you have two hours of playtime within just 15 minutes of charging time.
All Product Details
Brand Bose
Product Type Earphones
Model Number 831262-0020
Headphones & Portable Speakers
Noise Cancelling Field Yes
On-Ear Controls Touch, (in-ear detection/app)
Wired / Wireless Wireless
Waterproof / Sweatproof Water Resistant/Sweat Resistant
Connectivity Bluetooth v5.0
Range 30 feet range
Battery Type Lithium-Ion – buds use a metal enclosed coin cell , case uses a pouch cell
Charge Time 2 hours bud, 3 hours case
Battery Life Up to 6 hours
Connection Type Bluetooth
Product Width 8.7cm
Product Depth 5.05cm
Product Height 3.4cm
Product Weight .008
Manufacturers 12 Months
Bose QuietComfort Wireless In-Ear Headphones - Soapstone is rated 4.1 out of 5 by 508.
Rated 5 out of 5 by from Living up to the Bose name [This review was collected as part of a promotion.] These earbuds exceeded my expectations. I was using the apple airpods and these blow those away. Was concerned with the size and how they would fit and stay in my ears. No problems. They fit great and have not fallen out yet. The sound quality is excellent with the same if not better sound than my bose headphones without the clunkiness. As well I work out with the earbuds and don't have to worry about sweat issues like I did with the headphones. Only issue is that I totally escape the world around my while wearing and wouldn't hear a knock on my door or a plane flying overhead. Something I was looking for.
Date published: 2021-02-17
Rated 4 out of 5 by from Needs some improvement. [This review was collected as part of a promotion.] I am extremely happy with the quality the product brings. The sound is astounding. Build and comfort is beyond reproach. However, there are simple functionality issues that need to be resolved. For example, I shouldn’t have to turn off the Bluetooth on a device that the headphones are paired to to be able to switch to another device (example: going from an iPhone to an iPad or vice versa). It’s unthinkable and unacceptable. I have a pair of Powerbeats Pro earphones and the act of simply turning off my iPad switches functionality to my iPhone. That needs to be figured out with my Bose earphones.
Date published: 2021-01-12
Rated 1 out of 5 by from Very difficult to use I've already discouraged 3 people from buying these . I am constantly required to reconnect with my devices; the bluetooth function only permits one device at a time. So if you're connected to your phone and want to use them on your tablet, you must physically disconnect from the phone 1st. If it's nearby great; if it's not you need to get and disconnect before you can use it on your device.... over and over again. It is quite inconvenient and time consuming. There is very little product support as well. I'm referred to product help but it doesn't work unless I'm connected. If you have a fix for this annoyance great; otherwise these are coming back!
Date published: 2020-11-13
Rated 1 out of 5 by from Bad call quality but great for music [This review was collected as part of a promotion.] I purchased this product in the hopes the call quality as far others hearing my voice would exceed the Galaxy Buds Live but from my calls while in Starbucks, the callers were not able to hear me clearly having me to revert back to the Buds Live which offered better clarity than BQC Earbuds, I own the Bose N700 and am very pleased with call quality, but the reason I have not mentioned music quality is because that's a given its Bose the sound stage is always excellent but if your wearing earbuds or OTE's and is connected to a phone all must be good not just one aspect of your purchase,
Date published: 2020-11-14
Rated 5 out of 5 by from My first Bose purchase. [This review was collected as part of a promotion.] I use these earbuds everyday. I wear them up to about 5 hours until they start to get a bit uncomfortable in only my right ear. Apparently, my right ear canal is smaller than my left. I used the smallest wing tips. The sound is amazing! The controls are easy to use. The noise cancellation is outstanding! I’m looking to buy the 700s for myself for Christmas. These products are amazing!
Date published: 2020-11-16
Rated 5 out of 5 by from Newest QuietComfort a Winner! [This review was collected as part of a promotion.] I go back several years with Bose QuietComfort products (i.e. QC-3, QC-35, NC 700) and thought I'd give the new earbuds a try. I'm very impressed and have nothing but good things to say about them - great natural well-balanced sound, lightweight, comfortable to wear, exceptional noise cancelling. I like that they charge while sitting in their case and that the case can charge sitting on a charging pad (the pad I use for my iPhone). The Bose Music app works well with these. I am very happy with the earbuds and recommend them highly.
Date published: 2021-01-15
Rated 5 out of 5 by from Compact,great sound and super comfy [This review was collected as part of a promotion.] I’ve been amazed by the quality of these earbuds.they Compact,produce fantastic sound and are super comfy.Easy to set up /pair.The box comes with a fabulous little charging case for either wireless or USB charging.Answering calls with just a tap on the right bud.Super sleek design and I thought I would never find anything that comes close to the NC700 Noise Cancelling headphones. I love going for a run with these in my ear and I’ve been super impressed
Date published: 2020-11-25
Rated 4 out of 5 by from Immersive sound that’s great. [This review was collected as part of a promotion.] I got these earbuds a few weeks ago and once I opened the box and took them out they connected to my iPhone straight away. They were a little awkward to fit into my ears but once I adjusted them they felt comfortable. I listen to a lot of music genres and they get you so immersed into the music forgetting about whats going on around you. The call quality needs a lot of work when I use them in the train or cycling to work. I used the noise cancelling feature to boost the quality and that didn’t help at all. Overall they are great for immersive sound and the quality in the music is sharp
Date published: 2020-11-10
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We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

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If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • 2 earbuds with med (2) tips
  • Charging Case
  • USB-C (A to C) cable (12")
  • Pair of small (1) tips
  • Pair of large (3) tips
  • Safety Sheet
  • QSG
  • Desiccant pack
Questions & Answers
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Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

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With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


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Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

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