There are exclusions and limitations to Product Care. This section should always be read in conjunction with the Terms and Conditions for Product Care
Protection
With Your Product Care, You can relax knowing that Your purchase comes with certain protections. If Your Product is assessed to have suffered an Eligible Fault*, then it will be replaced with a brand new like-for-like product that is the nearest equivalent to Your Product. The value of the replacement product plus any freight costs associated with the replacement, shall not exceed the Original Purchase Price You paid for Your Product. Where We cannot find You a suitable replacement, We will give you a store credit or cash settlement*
2, 3 or 4 Years Terms Available
Your purchase of Your Product with Product Care provide You with protection for Your Product for a period of either 2, 3 or 4 years (depending on the type of product purchased), commencing from the expiry of the Manufacturer's Voluntary Warranty Period, provided that the period from the date You purchased Your Product with Product Care to the expiry of the Term does not exceed 7 years.*
New for Old Replacement
If Your Product with Product Care is assessed to have suffered an Eligible Fault*, then it will be replaced with a brand new like-for-like product that is the nearest equivalent to Your Product. The value of the replacement product plus any freight costs associated with the replacement, shall not exceed the Original Purchase Price You paid for Your Product. In the event that a suitable replacement cannot be found, Our claims team will work with You to find an alternative solution, such as a store credit or cash settlement. We are committed to always finding you a satisfactory solution*.
Coverage for Wear & Tear & Environmental Factors
An Eligible Fault* under Your Harvey Norman Product Care may include faults caused by Normal Wear and Tear, condensation, humidity, internal overheating or dust*.
All Freight & Service Call-Out Fees Covered
All freight and call-out fees are covered under Your Product Care in the event Your Product fails due to an Eligible Fault*, including delivery costs for Your replacement product*. However, such freight costs incurred may limit the value of a replacement product. You may be liable for these costs if Your Product is found not to have suffered an Eligible Fault
Transferable
If you sell your product, or provide it as a gift, your cover under Harvey Norman Product Care can be transferred to the new owner. Simply contact us to register transfer of ownership.
International Coverage
We provide you with full international coverage so you are protected even when you are on the move.*
Our range of support options ensure you experience an easy and hassle-free process when you need to talk to us about your Harvey Norman Product Care. Whether experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Customer Care Team
Call 0800 848 444 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available:
Monday to Friday: 8:00am to 5:30pm NZ time.
Not open weekends or public holidays.
Easy Online Claim Process
Making a claim under your Harvey Norman Product Care is simple and we are here to help you through every step of the process. Simply:
Having Harvey Norman Product Care with your purchase means you can enjoy special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Technical Support Available on White Goods and Audio Visual
A dedicated support team is available to help with troubleshooting and advice for using your product and any queries you may have under your Harvey Norman Product Care. You can access this assistance by calling 0800 848 444 or you can visit www.productcareclaims.co.nz Technical support is only available on whitegoods and audio visual purchases and is not available on computer purchases.
Price Guarantee*
If you purchase your Product with Product Care, You are entitled to receive a partial refund from Harvey Norman Stores (NZ) Pty Limited if your product is advertised at a lower price than the Original Purchase Price by Harvey Norman Stores (NZ) Pty Limited within 30 days of the date of purchase of your Product with Product Care.*
Food Spoilage Cover*
If your product is a fridge or freezer, We will at our discretion, after receipt of credible supporting documentation, reimburse you for any substantiated food spoilage that has occured as a result of an Eligible Fault.*
Laundry Cover*
If your product is a washing machine or dryer, We will at our discretion, after receipt of credible supporting documentation, reimburse you for any substantiated food spoilage that has occured as a result of an Eligible Fault.*
Available on 60 months of equal Interest Free instalments:
$17.98^
approximately per month
^ Total repayments $1,079 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 31/01/2022. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($52 Gem Visa/$50 Creditline). Interest rate (currently Gem Visa 25.99% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. How it works
We've made Interest Free Shopping Even Easier
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa and if approved you can shop online right away!
Extended Range Item | Available by Special Order Only
Delivery expectation: 1-2 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Achieve powerful, comprehensive cleaning with the Dyson Cinetic Big Ball Absolute Vacuum Cleaner. Incorporating Dyson Cinetic Science, this barrel vacuum effectively captures dirt, debris, and dust without loss of suction. In addition to that, it comes packed with practical quick-release attachments including Stair tool, Stubborn dirt brush, Tangle-free turbine tool, and a lot more.
Key Features
Dyson Cinetic Science: To ensure continuous suction, it delivers ultra-efficient cyclones that help catch dust without clogging.
Ease of Use: Utilises dust separation so you won’t need to constantly wash or change the filter.
Uninterrupted Cleaning: When it has tipped over, Big Ball Vacuum intelligently gets back up. Say goodbye to consistent maintenance, filter clean ups, and replacement, thanks to its advanced filtration feature.
No-touch Bin Emptying: Hygienically releases the collected dirt and debris in one swift action.
Hassle-free Steering: Employs Ball Technology which helps smoothly manoeuvre the vacuum around different areas of the house.
Large Bin: Integrated 1.6L bin allows longer hours of cleaning without emptying it often.
Handy Tools: For easy switching between tasks, it comes with a range of one-click attachments.
Long-reach wand: Extends up to 125cm, making it easy to clean high and hard-to-reach areas.
360° Articulation: Providing better control, you can conveniently turn the wand up to 360°.
What’s in the Box: Dyson Big Ball Absolute Vacuum, QR Swivel Hard floor tool, QR Tangle-Free Turbine tool, QR Carbon Fibre Soft Dusting Brush, QR Reach Under tool, QR Stubborn Dirt brush, QR Turbine head, QR Combination tool, QR Stair tool, QR Adaptor, and User Guide.
Specs
Specs
All Product Details
Brand
Dyson
Product Type
Barrel Vacuum
Model Number
300282-01
Vacuums & Floorcare Features
Number of Speed Modes
1
Max Reach Area Including Cord
10.75
Bagged/Bagless
Bagless
Dust Bin/Bag Capacity
1.6 L
Filtration
Yes
Full Size Turbo Brush
Included
Hard Floor Tool
Included
Mini Turbo Brush
Included
Auto Adjusting Sensor For Different Floor Types
No
Barrel Self Rights When Toppled
Yes
Filter Free
Yes
Washable Filters
No
Self Cleaning Turbo Brush Roll
No
Wet & Dry Usage
No
Turn Off Brush Bar/Head on Vacuum
No
Blow Function
No
Maintenance Reminder
No
Type of Vacuum Filter
Advanced Filtration. No Filter Maintenance
Home Appliance Power Features
Corded or Cordless
Corded
Cord Length
6.6 M
Wattage/Voltage
230-24V 50 Hz
Auto Shut Off
Yes
Dimensions
Product Width
34.7 cm
Product Depth
39.9 cm
Product Height
30.8 cm
Product Weight
7.64 kg
Warranty
Manufacturers
24 Months
Reviews
Dyson Big Ball Absolute Vacuum Cleaner is rated
3.0 out of
5 by
63.
Rated 1 out of
5 by
DogOwner from
Vaccum the fur, but stuck with the smellWe have used our animal+ for 2 years now. We loved the suction and ability to remove dirt. We hate that there is no efficient way to ‘clean’ the vaccum when you are done with it so dander will remain stuck in the cyclone and boy does it smell.
Washed your dog and gone to freshen up your house including vacuuming all the carpets? The vaccum is like a dirty pet air un-freshener. No matter what I have tried I haven’t been able to solve for this so we’ve had to stop using it and bought the latest roomba instead - at least I can change the filters abs don’t have to live with never having a fresh smallish house anymore. So expensive for such poor features.
Date published: 2020-11-01
Rated 1 out of
5 by
TammyJE from
Not happy at allThis is my third Dyson, so to say I loved and bragged about Dyson was an understatement but that has very much changed.
Says that it picks up dog, which it does but every second time I use it it’s tangled in the head.
The handle has a separation that pinches me and anyone else that uses it every time.
Opening the barrel is so so so difficult and my daughter can’t even do it at all.
The contents get stuck in this and have to pull out by hand which causes a mess that needs to be vacuumed up again.
Brought this vacuum cleaner as the previous I had a animal suction head and it was brilliant why change something that was so good this is a disappointment
Date published: 2019-10-30
Rated 1 out of
5 by
Adam from
MessyI have had this vacuum for around 3-4 months.
I would never recommend it to anyone. I have 4 children and the 2 of us. This vacuum makes more mess than my kids. It just breaks up anything and sprays it around the room.
It is a great car cleaning vacuum, but you need to remove the heads to pick up anything that is not sand or fine dirt.
DO NOT GET if you have carpet it is horrible for anything carpet.
The hard floor head is ok and will happily grab sand and fine dirt, just don’t have anything bigger than 1mm or you need to remove heads.
Most other vacuums I have owned are better than this and where much cheaper.
Date published: 2020-08-07
Rated 1 out of
5 by
Phil from
Bad Vacuum - Do not buyThe pneumatic head on the multi floor extra simply does not work on carpet. You must exert unreasonable effort to move the head back and forth.
I’ve contacted Dyson support multiple times and they keep sending me new heads which is not good enough considering the product does not work as advertised (“multi floor” vacuum....not).
Very disappointed. Do not buy this vacuum. In fact I won’t purchase a Dyson product again (the hype isn’t worth it)
JB Hi Fi have also washed their hands of it. They demo their vacuums with carpet that has the plushness of a cheap door mat (unrealistic comparison for most people).
Date published: 2020-09-05
Rated 1 out of
5 by
Jared from
Good suction they say?........Hmmm. The old Miele does it better.Why do you buy a vacuum cleaner?. To suck up the debris that you don't want in your house.
I bought the absolute version as it was sold as being the best. I put it up against the old Miele and I am sorry to report that the Miele runs rings around the Dyson. Miele has so much more suction and makes vacuuming so much more efficient than the dyson as its pulling dirt from either side of it on the tiles, whereas the Dyson you need to run over every square inch to make sure you get everything and sometimes twice as the Dyson isn't as powerful. I also received all of these attachments with nowhere to put them. My old Dyson (Prior to the Miele) had places to store them all.
Date published: 2020-07-05
Rated 5 out of
5 by
Anish from
Dyson absolute vacuumAmazing product. Quite happy with my purchase. Best vacuum ever bought. Would definitely recommend.
Date published: 2020-05-22
Rated 5 out of
5 by
Anonymous from
Wouldn't buy anything elseAmazing vacuum. Love it! We have 3 young boys and it cleans up after them perfectly.
Date published: 2020-08-06
Rated 5 out of
5 by
Lil85 from
What a beast!I was initially hesitant to spend so much money on a vacuum but after being super impressed with the dyson stick vac I was gifted, when my sister upgraded, I thought it would be a worthwhile purchase. I'm so glad I invested the money, this thing is an absolute beast!!! Due to renos in the backyard, a huge amount of sand was getting walked through the house on a daily basis, my floors were like a sand pit! This machine ripped through them in no time and got everything up. It took me a quarter of the time, than with my old vacuum and the old machine still wouldn't pick everything up. I found it light and easy to manoeuvre between rooms and furniture too. This is going to be perfect for cleaning up after my two young kids and my two fluffy inside fur babies.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
Terms & Conditions
Terms & Conditions
Special Price
Special pricing is valid until 24/01/2022.
Questions & Answers
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Product Care
Product Care
Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.
Discover all of the benefits Product Care® brings you:
Protection
With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.
Support
Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.
Advantage
Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
