We aim to have your order shipped within 2 days. Products on back order may take longer to ship. Furniture can take up to 8 weeks for delivery as most products are specifically made for your order.

Avoid shipping charges by picking up your online order in store:

1. Buy online, select Free pick up in store and choose a store.
2. The store will contact you when your order is ready to be picked up.
3. Bring your order confirmation email and identification (e.g. A valid driver’s licence) when picking up your order.

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store (conditions apply).

A number of payment options are available:

• Credit Card (Visa, MasterCard and American Express)
• PayPal
• Interest Free (Note: Not all products are available for purchase using Interest Free)

Existing Interest Free customers can pay using Gem Visa or GE CreditLine. If you are not an existing Interest Free customer, simply apply online.

Harvey Norman uses secure banking technology to ensure your details remain confidential when you shop online.