Bose QuietComfort Wireless In-Ear Headphones - Soapstone

Bose QuietComfort Wireless In-Ear Headphones - Soapstone
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Whangarei Westgate Wairau Park
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Gratify yourself on the full and natural sound of music offered to you by Bose QuietComfort Wireless In-Ear Headphones. With its revolutionary features, these earbuds will give you a compelling listening experience. Its noise cancellation will make you forget the world around you as you listen to your favourite songs and podcasts, watch videos, and call your loved ones.

Key Features

  • Bose Acoustic Noise Cancelling™ Technology: These active noise-cancelling earbuds allow you to fine-tune your listening experience with its 11 levels of noise cancelling. It lets you choose the right amount of noise to minimise in different situations and surroundings.
  • Lifelike Sound: The Bose QuietComfort® Earbuds produce and automatically boost the lows and highs of music so remains balanced even if you adjust the volume.
  • Secure and Comfortable Fit: The patented StayHear™ Max tips are made from soft silicone to perfectly adapt to the contours of your ears. It includes three sizes for you to find what fits you best.
  • Touch Controls: Allowing you to manage your phone, these true wireless earbuds let you adjust the volume or skip music with its capacitive touch interface.
  • Clear Calls: It is integrated with a microphone array that picks up only your voice and eliminates most of the noise around you. With this, your voice assistant can hear your commands clearly as well.
  • Sweat and Weather-Resistant: Thanks to its IPX4 waterproofing, a little sweat from your workout or splash from a sudden rain will not cause damage. It is also protected against dust and other small particles.
  • Reliable and Consistent Connection: You can stay connected within the range of 30 feet thanks to its optimised Bluetooth® 5.1 connection.
  • Powerful Battery: These Bluetooth® noise cancelling earbuds alone can play for 6 hours, and 12 hours are added by the charging case. It also supports fast charging, letting you have two hours of playtime within just 15 minutes of charging time.
All Product Details
Brand Bose
Product Type Earphones
Model Number 831262-0020
Headphones & Portable Speakers
Noise Cancelling Field Yes
On-Ear Controls Touch, (in-ear detection/app)
Wired / Wireless Wireless
Waterproof / Sweatproof Water Resistant/Sweat Resistant
Connectivity Bluetooth v5.0
Range 30 feet range
Battery Type Lithium-Ion – buds use a metal enclosed coin cell , case uses a pouch cell
Charge Time 2 hours bud, 3 hours case
Battery Life Up to 6 hours
Connection Type Bluetooth
Product Width 8.7cm
Product Depth 5.05cm
Product Height 3.4cm
Product Weight .008
Manufacturers 12 Months
Bose QuietComfort Wireless In-Ear Headphones - Soapstone is rated 4.1 out of 5 by 287.
Rated 4 out of 5 by from Immersive sound that’s great. I got these earbuds a few weeks ago and once I opened the box and took them out they connected to my iPhone straight away. They were a little awkward to fit into my ears but once I adjusted them they felt comfortable. I listen to a lot of music genres and they get you so immersed into the music forgetting about whats going on around you. The call quality needs a lot of work when I use them in the train or cycling to work. I used the noise cancelling feature to boost the quality and that didn’t help at all. Overall they are great for immersive sound and the quality in the music is sharp [This review was collected as part of a promotion.]
Date published: 2020-11-10
Rated 5 out of 5 by from Once Again, Bose Smashes It. Having used the Sound Sport Free Wireless for the last few years, I upgraded to Quiet Comfort Earphones. These are a lot smaller and lighter but are far superior to the Sound Sport. They still pack the same punch but the added noise cancelling makes the sound seem even louder and clearer. The touch technology makes it easy to control music, answer calls and the noise cancelling which is just perfect for when someone approaches you. The set up is very easy too which is fantastic. Overall these are just brilliant, my new daily exercise earphones. [This review was collected as part of a promotion.]
Date published: 2020-11-07
Rated 4 out of 5 by from Good quality trouble some connectivity Overall would say that the experience with his headphones are pretty good the noise cancellation is adequate but not the best the Bluetooth capabilities are a bit of pain in the butt with the iPhone 11 Pro seems to have a difficult time of connecting or staying connected with the phone sometimes it drops out wanna hear me connect the other or may not connect or there will be issues with just trying to get the machine to connect to the iPhone in general. Overall the battery life seems to be pretty good the sound quality also seems to be good the noise cancellation needs a little bit more work. And the Bluetooth connectivity needs a lot more work.
Date published: 2020-11-13
Rated 1 out of 5 by from Very difficult to use I've already discouraged 3 people from buying these . I am constantly required to reconnect with my devices; the bluetooth function only permits one device at a time. So if you're connected to your phone and want to use them on your tablet, you must physically disconnect from the phone 1st. If it's nearby great; if it's not you need to get and disconnect before you can use it on your device.... over and over again. It is quite inconvenient and time consuming. There is very little product support as well. I'm referred to product help but it doesn't work unless I'm connected. If you have a fix for this annoyance great; otherwise these are coming back!
Date published: 2020-11-13
Rated 4 out of 5 by from Great product with one flaw Preordered and received them sooner than expected. These ear buds are truly amazing, but can’t say they are perfect. Pros: Amazing sound quality Outstanding noise cancelling Comfortable for all day wear Long battery life Cons: Only one in my opinion. When using them on phone calls, people on the receiving end of my call can hear all of my background noise, and it’s so loud that they can’t stay on the call for too long. Is their a software patch for this issue. All in all they are great ear buds for listening to music, podcasts but not so good with phone calls.
Date published: 2020-11-13
Rated 5 out of 5 by from My first Bose purchase. I use these earbuds everyday. I wear them up to about 5 hours until they start to get a bit uncomfortable in only my right ear. Apparently, my right ear canal is smaller than my left. I used the smallest wing tips. The sound is amazing! The controls are easy to use. The noise cancellation is outstanding! I’m looking to buy the 700s for myself for Christmas. These products are amazing!
Date published: 2020-11-16
Rated 5 out of 5 by from Incredible comfort and sound! My go to brand for pleasing my music addiction is always Bose. These earbuds are another amazing Bose quality product. The sound is clear, crisp and defined while the option to block out as much or as little of the outside world is awesome too. This is also my first earbuds purchase in a very long time as earbuds typically are very uncomfortable for me and hurt so I usually wear over-the-ear headphones. I trusted the optional sizing inserts and glad I did! The only feature I wish they had room for on the buds was a volume control so I don't have to pick up my device. Easy fix is just to wear my Apple Watch so I don't have to grab my phone or Bose device to change volume. Love these and will be getting more for Christmas gifts!
Date published: 2020-11-18
Rated 2 out of 5 by from Great sound, horrible connectivity! I have had these Bose buds now for a couple weeks. Bose is always known for their quality sound and comfort - No different here. The thing I feel is the dealbreaker is the issues with connectivity. The whole point of having wireless buds are so we can do things without a bunch of hassle. Having to either use the app to disconnect and reconnect each and every time I want to connect to a different device, is super annoying. Apple has done an amazing job with that... Maybe its time to buy Apples chip. I can certainly see folks only purchasing the over ear version because of this issue. My old Bose was much easier to switch than the new ones. Very disappointing!
Date published: 2020-11-13
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We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • 2 earbuds with med (2) tips
  • Charging Case
  • USB-C (A to C) cable (12")
  • Pair of small (1) tips
  • Pair of large (3) tips
  • Safety Sheet
  • QSG
  • Desiccant pack

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