JBL TUNE 500BT Wireless On-Ear Headphones - Black

JBL TUNE 500BT Wireless On-Ear Headphones - Black
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Enjoy listening to podcast, audiobooks, playlist and more for hours using the JBL TUNE 500BT Wireless On-Ear Headphones. A great companion during long trips and commutes, this 500TB headphones flaunts its long-lasting 16-hour battery life, and superb JBL Pure Bass sounds thanks to its 32mm drivers.

Key Features

  • Stream Wirelessly: The TUNE 500BT On-Ear Headphones equips a Bluetooth technology, enabling you to pair with your phone or to switch from another device and jam with to your favourite songs wirelessly.
  • Playtime: Listen immersively to your tracks with the JBL TUNE 500BT as it has 16-hours of battery life and has a charging time of up to 2-hours.
  • Hands-Free: Conveniently manage calls and music without the need of touching your device; thanks to the inbuilt one-button remote with mic below the right ear cups.
  • Cosy and Portable: With its soft ear cups, the Tune 500BT lets you tune in to your music for extended periods while its portable design makes the headphones more comfortable to carry around with you thanks to its lightweight structure.
  • JBL Pure Bass: With its 32mm drivers, JBL provides you with powerful deep bass for a great listening experience.
All Product Details
Brand JBL
Product Type On-Ear Headphones
Headphones & Portable Speakers
Frequency Response 20Hz – 20kHz
Product Weight 155g
Manufacturers 12 Months
JBL TUNE 500BT Wireless On-Ear Headphones - Black is rated 4.1 out of 5 by 496.
Rated 2 out of 5 by from Dissapointed I have bought the headphones 3 days ago and with the first listening, the clickering started in the left headphone. I can't believe that this fast something like this happened. When I listen to the music all is fine, but with the podcasts it is unbearable. Even with every change of a song you hear such a strong clickering sound that it is truly uncomfortable. Strangely enough, nothing bad is with the phone calls, and it works even at a great distance. Bass is truly wonderful. I am very struck as I generally really like JBL and have their speaker and it's great quality for the price, but something like this hasn't happened even on cheaper products.
Date published: 2020-09-22
Rated 5 out of 5 by from Love it so much i bought 2 I bought these because I love bass and quality. These are super well made and have minimal sound leakage, and sound just like my jbl car speakers which I love. My wife had some skull candy bluetooth headphones she had just bought the day before and we had to return them and buy her a pair of these because she wouldn't stop listening to mines. They sound clear, bass is deep but not muddy, but they are snug on my head. I have been working on loosening them up but its not easy with such great build quality. I stretch them and they go back to shape if i dont keep them stretched over night. So now I keep them on a big headed teddy hear when Im not using them.
Date published: 2019-02-15
Rated 1 out of 5 by from Not worth the price Got these after I traded in JBL E45BT's which lost audio in one ear after only a few months of careful use. Went for a different product because I didn't want the same problem. But these are rip for the price. The bluetooth in them is so dodgy, have spent maybe an hour in the last two days trying to pair them back and forth with my computer and phone. They also have way too much gain - you hear the noise coming in and out when they turn on, and the start up and pairing sounds are way too loud. The casing is cheap and I'm sure they'll break. And one of the sides is rattling when turned up loud after only a couple months use. I would value these at $10 maybe.
Date published: 2020-04-02
Rated 5 out of 5 by from Best headphones I've ever owned! [This review was collected as part of a promotion.] I've only had these headphones for two weeks, and I can't get enough of them! So many great features! The sound quality is out of this world. Download the JBL Headphone App, and you can set the equalizer to your preference. Or you can choose from the preset settings. The bass is phenomenal. Then on top of the typical JBL quality, you have easy access to your Google Assistant and Amazon Alexa while you are away from home. In less than a month we have a long plane trip that I am more looking forward to, I already have movies loaded to my tablet for the flight!
Date published: 2019-05-29
Rated 5 out of 5 by from Great sound quality but they hurt after some hours If you want good headphones for a decent price they are the best choice in this category! I searched for many model from different brands but this model of JBL is definitely the best choice, great sound quality, the bass is awesome, the battery life surprised me (1 day and 1/2 of intense use), the design is gorgeous, the matte colour and the quality of the plastic makes this headphones look premium. I use them connected to my laptop and my phone at the same time, I can watch series and answer calls on my phone, they are useful but I would be more satisfied with this headphones if they didn't hurt my ears after hours using it because I use this headphones for travelling.
Date published: 2019-02-20
Rated 5 out of 5 by from Great price for a decent quality set of headphones I bought these headphones to replace my wired bose headphones and I have to say they do not disappoint. Reasonably priced, comfortable and stylish. There is no sound cancellation on these so maybe having them up full volume on a train carriage might upset your neighbour - but what do you expect for that great price! If you want a stylish decent priced pair of wireless headphones then go for these.
Date published: 2018-10-29
Rated 3 out of 5 by from Good sound quality, really useful. Good sound quality, no need for the noise cancelling. Problem with "clicking" noise where the music/ speech goes to a very quiet point on low volume. Eg. End of every sentence on an audible book- click. Squashed my ears at first, got used to it / they may have adjusted/ stretched after a couple of weeks to help. Not suited for 4hour+ wear because of this.
Date published: 2019-02-28
Rated 1 out of 5 by from Terrible I litterly bought these today. I purchased due to my school work being online due to Covid 19. These are the worst headphones I have purchased first off not noise canceling. I have better noise canceling from the headphones that came with my cell phone. Now I charged these up for many hours. Didn't hold a charge. But when I tried them out with my laptop within 2 minutes of my video turtoring (not live) Litterly sounds like robots or slowed down completely. REconnection sounds fine then again 2 minutes in same thing. try again and still nothing. Do not waste your money on these. Worst ever nd will be returning tomorrow for a full refund. I will probably never purchase a product from this company again.
Date published: 2020-06-24
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We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

Terms & Conditions
Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from 6pm Wednesday 27th January 2021 until midnight Monday 1st February 2021.

Questions & Answers

hello, i am thinking about buying this product and have been reading through some of the revies and i debating weither i should buy it becase people have been having promblems with it can you tell me how long the warrenty is from or if it even has one

Asked by: Shadow
Hi there.Thanks for your question. This product comes manufacturer's warranty of 12 months.
Answered by: HN Customer Service
Date published: 2021-01-16

Can the audio be shared with another JBL headset?

Asked by: pedromas43
Our JBL Tune 500BT has Wireless Bluetooth and Multi-point connections feature. It can wirelessly stream high-quality sound from your smartphone withour messy cords and allows you to effortlessly switch from Bluetooth device to another.
Answered by: Ray at Customer Support
Date published: 2021-01-14

It's been a year using JBL TUNE 500BT headphones and it worked quite well. Just a few days ago, I noticed that the left side speaker wasn't working anymore. Pls help if any solution.

Asked by: Pranshu451
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/3hH8oBR
Answered by: Mario at Customer service
Date published: 2021-01-10

Sound distorted only on zoom app tried: uninstalling/installing zoom - didn't help unpair/pair headphones Bluetooth - didn't help this a new tune 500bt set Please assist Alon

Asked by: babalon
We'd like to work with you directly. Please contact our customer support for Israel at https://bit.ly/38mNPVO for further assistance.
Answered by: Mario at Customer service
Date published: 2021-01-06

Only want to connect to 10 year old tv. Appears I need to buy a transmitter for TV. There appears to be many different types. Can you suggest? Appears I only have ability to use the smaller 2 pin jacks.

Asked by: Bob45
Our JBL TUNE 500BT is designed to pair directly with mobile phones, tablets, and laptops. You can pair them to your TV via a Bluetooth transmitter but there may be delays in audio and video synching. It depends on your TV adapter if it has a USB input socket, we would suggest to use a USB Bluetooth dongle.
Answered by: Chastine
Date published: 2020-12-31

I am having trouble with my JBL Live 500BT headphones unexpectedly voice dialing when connected to my phone (iPhone 12). Is there a way to avoid this/disable voice dialing altogether? I have already disabled Siri/voice control (no improvement).

Asked by: Jared1229
Thank you for your question, please contact us directly, so we can solve your problem as fast as possible. https://support.jbl.com/us/en/
Answered by: Noah at Customer Support
Date published: 2020-12-30

White noise coming from one earphone very annoying and high pitched comes and goes any resolutions 

Asked by: Evie1997
Thank you for your question. As there could be different causes for your problem, as well as solutions, we would like you to contact us directly at the following address: https://support.jbl.com/de/de/customer-service/contact.html
Answered by: Jan at Customer Support
Date published: 2020-12-29

Where can I purchase a JBL live 500bt Headphone Cable Replacement? Mine got destroyed and I have purchased a couple off brand 2.5 to 3.5 audio cables but the 2.5 ends do not seem to connect ver good in the headphone.

Asked by: BobKarl
For pricing and availability, please call us at: (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)
Answered by: Jem at Customer Support
Date published: 2020-12-18
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Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:


With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.


Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.


Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product Care®.

Terms & Conditions

Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from 6pm Wednesday 27th January 2021 until midnight Monday 1st February 2021.

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