JBL TUNE 500BT Wireless On-Ear Headphones - White

JBL TUNE 500BT Wireless On-Ear Headphones - White
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Enjoy listening to podcast, audiobooks, playlist and more for hours using the JBL TUNE 500BT Wireless On-Ear Headphones. A great companion during long trips and commutes, this 500TB headphones flaunts its long-lasting 16-hour battery life, and superb JBL Pure Bass sounds thanks to its 32mm drivers.

Key Features

  • Stream Wirelessly: The TUNE 500BT On-Ear Headphones equips a Bluetooth technology, enabling you to pair with your phone or to switch from another device and jam with to your favourite songs wirelessly.
  • Playtime: Listen immersively to your tracks with the JBL TUNE 500BT as it has 16-hours of battery life and has a charging time of up to 2-hours.
  • Hands-Free: Conveniently manage calls and music without the need of touching your device; thanks to the inbuilt one-button remote with mic below the right ear cups.
  • Cosy and Portable: With its soft ear cups, the Tune 500BT lets you tune in to your music for extended periods while its portable design makes the headphones more comfortable to carry around with you thanks to its lightweight structure.
  • JBL Pure Bass: With its 32mm drivers, JBL provides you with powerful deep bass for a great listening experience.
All Product Details
Brand JBL
Product Type On-Ear Headphones
Headphones & Portable Speakers
Frequency Response 20Hz – 20kHz
Product Weight 155g
Manufacturers 12 Months
JBL TUNE 500BT Wireless On-Ear Headphones - White is rated 4.0 out of 5 by 298.
Rated 2 out of 5 by from Dissapointed I have bought the headphones 3 days ago and with the first listening, the clickering started in the left headphone. I can't believe that this fast something like this happened. When I listen to the music all is fine, but with the podcasts it is unbearable. Even with every change of a song you hear such a strong clickering sound that it is truly uncomfortable. Strangely enough, nothing bad is with the phone calls, and it works even at a great distance. Bass is truly wonderful. I am very struck as I generally really like JBL and have their speaker and it's great quality for the price, but something like this hasn't happened even on cheaper products.
Date published: 2020-09-22
Rated 5 out of 5 by from Love it so much i bought 2 I bought these because I love bass and quality. These are super well made and have minimal sound leakage, and sound just like my jbl car speakers which I love. My wife had some skull candy bluetooth headphones she had just bought the day before and we had to return them and buy her a pair of these because she wouldn't stop listening to mines. They sound clear, bass is deep but not muddy, but they are snug on my head. I have been working on loosening them up but its not easy with such great build quality. I stretch them and they go back to shape if i dont keep them stretched over night. So now I keep them on a big headed teddy hear when Im not using them.
Date published: 2019-02-15
Rated 5 out of 5 by from Great sound quality but they hurt after some hours If you want good headphones for a decent price they are the best choice in this category! I searched for many model from different brands but this model of JBL is definitely the best choice, great sound quality, the bass is awesome, the battery life surprised me (1 day and 1/2 of intense use), the design is gorgeous, the matte colour and the quality of the plastic makes this headphones look premium. I use them connected to my laptop and my phone at the same time, I can watch series and answer calls on my phone, they are useful but I would be more satisfied with this headphones if they didn't hurt my ears after hours using it because I use this headphones for travelling.
Date published: 2019-02-20
Rated 5 out of 5 by from Great price for a decent quality set of headphones I bought these headphones to replace my wired bose headphones and I have to say they do not disappoint. Reasonably priced, comfortable and stylish. There is no sound cancellation on these so maybe having them up full volume on a train carriage might upset your neighbour - but what do you expect for that great price! If you want a stylish decent priced pair of wireless headphones then go for these.
Date published: 2018-10-29
Rated 3 out of 5 by from Good sound quality, really useful. Good sound quality, no need for the noise cancelling. Problem with "clicking" noise where the music/ speech goes to a very quiet point on low volume. Eg. End of every sentence on an audible book- click. Squashed my ears at first, got used to it / they may have adjusted/ stretched after a couple of weeks to help. Not suited for 4hour+ wear because of this.
Date published: 2019-02-28
Rated 1 out of 5 by from Terrible I litterly bought these today. I purchased due to my school work being online due to Covid 19. These are the worst headphones I have purchased first off not noise canceling. I have better noise canceling from the headphones that came with my cell phone. Now I charged these up for many hours. Didn't hold a charge. But when I tried them out with my laptop within 2 minutes of my video turtoring (not live) Litterly sounds like robots or slowed down completely. REconnection sounds fine then again 2 minutes in same thing. try again and still nothing. Do not waste your money on these. Worst ever nd will be returning tomorrow for a full refund. I will probably never purchase a product from this company again.
Date published: 2020-06-24
Rated 1 out of 5 by from ROBOTIC HELL ON WINDOWS 10! It is impossible to use these earphones on Windows 10 for calling or recording, because the audio out (audio coming to your ears via the headphone speakers) will sound like a mix between a drunk R2D2 and 3-CPO on a bad day (Starwars fans will have an idea). There are thousands upon thousands of complaints about this issue and there does not seem to be a definite solution! Why doesnt JBL, which is by no means a small generic audio company, make a driver to fix this robot from hell sound issue? Why is this so difficult to fix? I have spent about 4 HOURS trying all sorts of things I have read on forums and nothing worked! There should be a massive warning on the box saying this product DOES NOT WORK WITH : SKYPE, GOOGLE MEETS, ZOOM, etc. I, as a JBL consumer, would like to have a solution to this problem and I think that everyone on this forum should demand one as well.
Date published: 2020-09-15
Rated 1 out of 5 by from Junk! Bought them and originally loved them. The sound was awesome. Yet when they finally died after using them on & off a month they won’t charge! Absolutely will not charge ive tried jbl original usb to computer, usb to power bank, usb to playstation, usb to charging block. NOTHING. Lights up red for maybe 3 min then stops lighting up & when you turn them on they connect play for a second or two then turn off. I’ve tried factory resetting them everything... unfortunately junk & ive read of others having this same issue.
Date published: 2020-09-01
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If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

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Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from 6pm Wednesday 27th January 2021 until midnight Monday 1st February 2021.

Questions & Answers

Can the audio be shared with another JBL headset?

Asked by: pedromas43
Our JBL Tune 500BT has Wireless Bluetooth and Multi-point connections feature. It can wirelessly stream high-quality sound from your smartphone withour messy cords and allows you to effortlessly switch from Bluetooth device to another.
Answered by: Ray at Customer Support
Date published: 2021-01-14

It's been a year using JBL TUNE 500BT headphones and it worked quite well. Just a few days ago, I noticed that the left side speaker wasn't working anymore. Pls help if any solution.

Asked by: Pranshu451
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/3hH8oBR
Answered by: Mario at Customer service
Date published: 2021-01-10

Sound distorted only on zoom app tried: uninstalling/installing zoom - didn't help unpair/pair headphones Bluetooth - didn't help this a new tune 500bt set Please assist Alon

Asked by: babalon
We'd like to work with you directly. Please contact our customer support for Israel at https://bit.ly/38mNPVO for further assistance.
Answered by: Mario at Customer service
Date published: 2021-01-06

Only want to connect to 10 year old tv. Appears I need to buy a transmitter for TV. There appears to be many different types. Can you suggest? Appears I only have ability to use the smaller 2 pin jacks.

Asked by: Bob45
Our JBL TUNE 500BT is designed to pair directly with mobile phones, tablets, and laptops. You can pair them to your TV via a Bluetooth transmitter but there may be delays in audio and video synching. It depends on your TV adapter if it has a USB input socket, we would suggest to use a USB Bluetooth dongle.
Answered by: Chastine
Date published: 2020-12-31

White noise coming from one earphone very annoying and high pitched comes and goes any resolutions 

Asked by: Evie1997
Thank you for your question. As there could be different causes for your problem, as well as solutions, we would like you to contact us directly at the following address: https://support.jbl.com/de/de/customer-service/contact.html
Answered by: Jan at Customer Support
Date published: 2020-12-29

My JBL headphones and my magic mouse 2 interfere with each other mac osx 10.15.7. And i can't fix it, please help me!

Asked by: Zita
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2020-12-13

How is tha gaming experience ? Can i hear that real sound ?

Asked by: Damith
The JBL Tune 500BT was not designed specifically for gaming, it's more for watching videos and listening to music.Our JBL Quantum series headphones were designed for gaming's overall demand for realistic sound to achieve total immersion. Please check out this link to get more information about that headset. https://bit.ly/3ov84Zi
Answered by: Ray at Customer Support
Date published: 2020-12-08

Are you (JBL) planning to have this fixed for Windows 10 calls? it works fine with everything except for calls applications on Windows10

Asked by: Mizp
We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
Answered by: Mario at Customer service
Date published: 2020-12-02
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Special Price

Limit 2 per customer. Personal shoppers only. Trade not supplied, for commercial enquiries visit www.harveynormancommercial.co.nz. Available from 6pm Wednesday 27th January 2021 until midnight Monday 1st February 2021.

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