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Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then dont worry you can easily return it to your local Harvey Norman store. We’ll even pay for the postage if you live in an area where there is no store. We also offer a 14 day no questions asked exchange policy for online purchases only. Exclusions apply, see here for details.

Buy online & pick up in store free

Avoid shipping charges and pick up your order quickly and easily from your local Harvey Norman store. Simply buy online, select the Free pick up in store option and head to your nearest store to pick up your order.

Over 30 stores nationwide

We have over 30 locations across New Zealand offering you a great, local shopping experience. Visit your local store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your purchase. Find your nearest store.