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Harman Kardon Citation 500 Smart Speaker - Grey

4971158
Harman Kardon Citation 500 Smart Speaker - Grey
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Available on 60 months of equal Interest Free instalments:

$2.80^
approximately
per week
^ Weekly payments are indicative only, payment is required monthly. Establishment fee & annual account fee are additional. Min purchase applies. Exclusions, credit & lending criteria apply.
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Description

PLEASE NOTE THIS PRODUCT IS NOT AVAILABLE IN ALL STORES BUT CAN BE ORDERED

The Harman Kardon Citation 500 blends innovation in home audio with attention to detail in design, allowing for sophisticated looks and powerful sound. Music lovers will love the full-range, detailed sound and access to over 300 music services through Chromecast built-in. The Google Assistant brings convenient voice control for hands-free help around the home.


  • Handsfree help with Google Assistant
  • Superior sound and sophistication
  • Control it all with just your voice
Specs
All Product Details
Brand Harman Kardon
Product Type Smart Speakers
Model Number 4971157
Connections
Airplay Yes
Bluetooth Yes (BT 4.2)
Connections
  • Wireless
WIFI Type 802.11 a/b/g/n/ac
Power
Max Power 200W
Dimensions
Height 212mm
Width 212mm
Depth 172mm
Product Weight 7.6 kg
Warranty
Manufacturers 12 Months
Reviews
Harman Kardon Citation 500 Smart Speaker - Grey is rated 4.0 out of 5 by 45.
Rated 1 out of 5 by from Many problems in the latest firmware! The most important problem in the new firmware from 03.03.2020 (0.97.91591.0x8fcffa9) is the sound. It is simply impossible to listen to it. He was perfect in the previous version of the firmware. You for some reason do not ask if I want to update to the new version of the SOFTWARE. I don't need your new features, languages... for me, the most important thing is a beautiful sound!!! Other problem: After a while, the album covers disappear . When the volume is lowered, 6% is always lit, although the sound is no longer there. Of course, the reset was made several times. Via the menu and via the button. What do your engineers do? Aren't there too many flaws in the new firmware? Disappointment!!!
Date published: 2020-03-19
Rated 3 out of 5 by from Great sound, but nearly useless microphone Great sound. But I basically need to scream to make the Google Assistant react to "Hey Google". And that is even when nothing is playing and I'm alone in the room. The touch controls and the volume control buttons are not very responsive, you are better of using your phone to control the speaker. Which kind of defeats the purpose of this speaker. So in total, I had higher hopes for the functionality of the product, but the sound is exactly what I expected. My hope now is that Harman will listen to these reviews and fix these issue via firmware upgrades, otherwise my u it is being sent back in a week or two.
Date published: 2019-06-11
Rated 2 out of 5 by from Lackluster sound for the size Pros: it's a smart speaker that works with Chromecast. Cons: considering the size, the sound is underwhelming. Despite being able to set bass levels on the device, there is virtually no bass which is surprising considering the air volume the speakers have to work with. That said, if you look at the teardown you'll see there is plenty of room for larger speakers that can handle lower frequencies. There's also no software equalizer which means you can't tune any of the frequencies to your preference on the fly. Final thoughts: I wish I would have looked for a smaller unit with better sound quality.
Date published: 2020-06-11
Rated 3 out of 5 by from Amazing Speaker! Almost... Sound quality and volume are amazing, when it decides to connect. The other half of the time, it's a big clunky fabric covered box of regret, laughing at you and all the poor decisions you've made, like spending so much money on a cra99y speaker, or dating Linda...or her sister
Date published: 2020-07-14
Rated 5 out of 5 by from Great speaker I am a bass lover. Before buying, I read several reviews that the bass in the speaker is missing or weak, and this was the biggest concern. Now I am very glad that I decided to buy. Bass is present in full in all tracks. Listen to Killing Strangers Marilyn Manson and you will feel the bass with your body, not just your ears. I realized that the feedback about the lack of bass is due not to the fact that the bass is weak, but to the fact that along with the bass, the speaker plays full mid and high frequencies. And does it very well. So, the sound of the speaker can not be called a dark or slurred sound. Voices and instruments sound amazing. The bass is not loose and does not create a dark atmosphere where it is not in the track. Instead, the bass is powerful and hard. As a result, after playing a little, I set the bass adjustment to 0, and with this setting the bass is completely enough. Otherwise, everything is perfect. The connection took three minutes without reading the instructions, the tidal plays great, the assistant works as it should. The only nuance is that I have a subscription to hi-fi quality tracks, but when broadcasting via chromecast, the tidal shows high quality, that is, mp3 320, not lossless hi-fi quality. But apparently these are the limitations of the chromecast protocol, and not the device itself. But honestly, I have not yet explored the issue, there was no time. This is my personal impression, I hope it will be useful to those who decide.
Date published: 2020-06-25
Rated 5 out of 5 by from More than amazing audio I got this beautiful beast and the audio was unbelievably amazing. However, I was told that there would be no audio lag from Bluetooth on my iPad when watching a film. There is so it went Beck the next day. It is a massive shame as the audio was the best I have ever heard. Better that my sound touch sound bar with base box. The Bose has Bluetooth with no lag. Very unhappy with that.
Date published: 2019-11-05
Rated 3 out of 5 by from Great sound but not the best software support When I first purchased the Citation 500, the sound was the best I've heard, the sound is amazing till this day with the right highs, mids, bass at moderate to high volumes, its a listening experience you want to truly hear someday but Harman state it supports 2.4ghz and 5ghz routers but I'm having issues with this speaker struggling to connect a lot of the time, basically it'll work 2 out of the 7 days per week and I told Harman and they said to get a 5ghz router but my issue is why state it works for 2.4ghz connection when more often than not it doesn't, it only works when it wants to and sadly I'm moving to Sonos, may have had the best listening experience but only when I can listen which is like 2 days a week for an hour tops so it ain't worth it. It has too many software issues and they need fixing and I've had it nearly 2 years, spoke to Harman and all they say is try this try that and upgrade your router, too many issues and they can't do nothing when they state it supports 2.4ghz. But if you have a 5ghz router you are all set but if you have what I have then I wouldn't even bother with 2.4 ghz. All and all its the best listening experience ever but without good internals and software there isn't much to go off. Amazing listening experience, lacks what Harman states and bugs in the constant software updates they release. 3 stars is all I can give when it lacks so much.
Date published: 2020-06-06
Rated 5 out of 5 by from My Android has awakened! With Harmon Kardon sound I am an old time rocker from the seventies. I know who makes good Stereo equipment. Harmon Kardon has always been one of the best. My 20 year old HK receiver still kicks butt. New technology. ... I connect my Android through Google Home. And crank up the speakers. I don't go searching for lost remotes any more. Instead .. "Hey Google" Automation. Just say "Hey Google". No expensive receivers needed. 200 watts of clean sound. No more wires. Clean Room
Date published: 2020-07-30
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

Terms & Conditions
Special Price

Special pricing is valid until 30/11/2021.

Questions & Answers

Tisztelt Harman Kardon és Forgalmazó! Kérdezném az 500-as és a Go Play frekvencia átvitelét? Tervezem a vásárlást. Ezeket az adatokat sehol nem találom. Várom mielőbbi válaszukat!

Asked by: Béla
Kérjük, vegye fel a kapcsolatot a régiójának megfelelő partnerünkkel Invitone Korlátolt Felelősségű Társaság. -- +36 30 480 4620 or send an email to service@invitone.hu.
Answered by: Ray at Customer Suppoort
Date published: 2021-06-06

Why isn’t this speaker receiving any updates? The Cast version is 1.40 as opposed to 1.50 on a cheap Google Home Mini, and there’s no “Hey Google” sensitivity option either. I would expect better support for such an expensive device from H/K.

Asked by: JamesDan
We appreciate the feedback you've provided us. We'd like to work with you directly. Kindly reach out to our Customer Support Team by going to this link: http://bit.ly/3aqV3ub
Answered by: Mario at Customer Service
Date published: 2021-06-06

No microphone in this product or citation series?

Asked by: Oliver56
Our Harman Kardon Citation 500 does have a buit in microphone that you may use for Google Assistant. To learn more about the Citation Series you may visit our website here: https://www.harmankardon.com/citation-series/
Answered by: Ray at Customer Suppoort
Date published: 2021-06-06

Hi there! Is it possible to buy a product and pay it monthly for one year or 2 ?

Asked by: Gabrielo
Thank you for your question, unfortunately this is not possible in our online store.
Answered by: Noah at Customer Support
Date published: 2021-06-06

It would not connect to the internet all it does is show the name on top of the display and the four lights just keep blinking in front of it

Asked by: Terrell
Dear Terrell, Thank you for your request. Please reset the device by holding down the reset button on the bottom back. The speaker should turn off and on automatically. Then make sure to delete the device from your Google Home app and try to set it up in the app again. If this does not work, please contact the Harman customer service at https://www.harmankardon.com/support-contact.html Best,
Answered by: Jakob at Customer Service
Date published: 2021-06-06

Does the speak play hi resolution audio (192kHz/24bit)?

Asked by: Mal007
Thank you for your question. Yes, the Citation 500 can resolve High Resolution Audio.
Answered by: DirkB
Date published: 2021-06-06

My bluetooth keep skipping and cracking. I exchanged it for another one the same model but the second one still jumps/ skips but not as much as the first. How do I stop this? Apart from the bluetooth issues I love the speaker

Asked by: Mary24562
We'd like to get more information to help you out. Please reach out our Customer Support : https://bit.ly/3qyoi5K
Answered by: Mario at Customer Service
Date published: 2021-06-06

is there anyway the speaker can be connected and function via bluetooth only with a wifi connection

Asked by: elpresidente
The HK Citation 500 has to be set up first to Wifi so that the Bluetooth function would be enabled. After the initial setup, you can use it with only Bluetooth.
Answered by: Jemson G
Date published: 2021-06-06
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Product Care

Protect your purchase with Product Care®. Get a brand new replacement if your product suffers an eligible fault through our hassle free support process, plus enjoy a range of exclusive benefits like a product health check and free prints each year so you experience your new product even more.

Discover all of the benefits Product Care® brings you:

Protection

With Product Care® you can relax knowing your purchase is protected. After an assessment, if your product suffers a fault covered by the terms of your plan, we’ll arrange to have a brand new replacement delivered to your doorstep.

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Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care® plan. Whether you are experiencing a fault, or wanting to redeem your entitlements, we will provide you with guidance and support every step of the way.

Advantage

Having Product Care® with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.

Conditions apply. This section should always be read in conjunction with the Terms and Conditions for Product Care® Replacement.

Learn more about Product CareTM.

Terms & Conditions

Special Price

Special pricing is valid until 30/11/2021.

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