With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Please note this product is not available in all stores but can be ordered.
Delivery expectation: 1-2 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Cleaning up pet mess is no longer a hassle with the Shark UltraCyclone Pet Pro Cordless Handheld Vacuum. Featuring powerful cyclonic air streams, this device enables incredible suction to handle your various cleaning needs. It also comes with Motorised Pet Power Brush that efficiently tackles pet hair throughout your home. Furthermore, it boasts a lightweight and cordless design so you can take it anywhere.
Key Features
Exceptional Suction: Get efficient cleaning performance as the Shark Handheld Vacuum offers two cyclonic air streams that ensure superior suction and long-lasting motor life.
Designed for Pet Owners: With its Motorised Pet Power Brush, you’ll be able to quickly pick up pet hair and other mess in different corners of your house.
Dust Cup Capacity: For uninterrupted cleaning sessions, it equips a large dust cup that securely holds up to 0.45 litres of dust, dirt, and mess.
Lightweight Design: You can easily take the UltraCyclone Pet Pro from room to room without the hassle. It flaunts a cordless, portable, and light build that weighs only 1.4kg.
Operation Time: It features a Lithium-ion technology that delivers up to 12 minutes of exceptional performance. Additionally, it recharges within four hours.
Convenient Emptying: Providing easy disposal, the CleanTouch Dirt Ejector lets you empty the contents of the dust cup without needing to touch the mess.
Anti-Allergen Complete Seal Technology: Thanks to the HEPA filter, you’ll have the power to capture up to 99.9% of dust and allergens to improve the air quality in your home. This filter is also easily washable so you can clean and reuse it multiple times.
Handy Accessory: Its included crevice tool allows you to easily remove dirt in challenging narrow spaces like cupboards, window frames, and more.
Specifications
Specifications
All Product Details
Brand
Shark
Product Type
Handheld Vacuum
Model Number
2102100CH950ANZ
Vacuums & Floorcare Features
Vacuum Type
Bagless
Number of Speed Modes
1
Run Time (Standard)
12 mins
Run Time (Max Mode)
10 mins
Bagged/Bagless
Bagless
Dust Bin/Bag Capacity
0.5L
Filtration
Yes
Mini Turbo Brush
Included
Washable Filters
Yes
Charge Time Per Battery
240 mins
Mini Turbo Head
Included
Home Appliance Power Features
Corded or Cordless
Cordless
Battery Type
Lithium-Ion
Rechargeable
Yes
Wattage/Voltage
100W
Dimensions
Product Width
9.5 cm
Product Depth
10.8 cm
Product Height
49.0 cm
Product Weight
1.35 kg
Warranty
Manufacturers
12 Months
Reviews
Shark UltraCyclone™ Pet Pro Handheld Vacuum is rated
4.7 out of
5 by
42.
Rated 5 out of
5 by
Mink from
Powerful little helperA powerful little cleaner, picks up cat fur very easily.
Date published: 2022-02-17
Rated 5 out of
5 by
Suepagran from
Super suctionBought this for the caravan after a recommendation from another traveller on Facebook, I travel with 2 dogs and it's great for picking up the dog hair. Super suction. Very happy, hope it lasts well.
Date published: 2023-02-14
Rated 5 out of
5 by
Lynda from
I JUST LOVE IT, thankyou SharkI am really impressed at the convenience and power of this handy take anywhere vacuum. it has already proved invaluable around the home, I don't have to worry about those annoying small jobs any more, this does it in style, but it would be nice to have more gadgets with it to make it even more handier, that maybe a bit pickier but when you're older it is harder to reach some places. I also like the clean no touch the contents with a handy switch for emptying and it has a generous catchment area which is almost as good as some of the full size cordless vacs which can be so dirty tom empty. My first introduction to 'Shark' is a good one. The price is also good and relative although I did buy it in a sale I would have bought one anyway.
Date published: 2024-03-22
Rated 3 out of
5 by
J pike from
Nothing specialThis is bascically a Dustbuster with a fur/hair rotating brush attachment. It works as it should but it’s very hyped up for what it is. Don’t expect anything innovative or especially special about this appliance. Still the shark brand is what swayed me into purchasing as it has a fairly good reputation for quality and life of product so I’m relying on that fact to make the purchase of this one more valid. I’ve had it a month now and so far so good. Does feel a bit heavy and bulky for what the technology these days has to offer in regards to portability. But super simple and easy to use, no need to even read instructions. One button on/off that’s it. Overall only slightly disappointed at the fact it’s made out to be some super hand held magic vac for fur when any old Dustbuster with a rotating head attachment can do the exact same thing. Lucky it was on sale or I would probably have regretted the purchase.
Date published: 2023-06-08
Rated 5 out of
5 by
ToxiouS from
Great Power - Long LifeI bought this vacuum for our bed where the dogs sleep with us. Each morning or evening, give it a good vacuum and it's perfect and clean to sleep in. Of course it picks up dust and old skin etc. I'm surprised at how much cleans I can do before needing to recharge. Will be used for all sorts of things I can imagine once hubby finds it lol
Date published: 2023-10-09
Rated 5 out of
5 by
Melissa from
Better than my bigger cordlessBought this to do my stair case as was struggling with my bigger cordless vac. This did aj incredible job on the carpeted stair case and I’ve been using it on the main carpets because it seems to get dust and fur than my much more expensive cordless vac is able to get. Wish I had this product in my life many years earlier.
Date published: 2023-05-14
Rated 5 out of
5 by
Leelee1574 from
Awesome vacuumThis is fabulous. It's lightweight and doesn't take too long to charge. For vacuuming small jobs It's amazing and has great suction. I also really like that it doesn't have a charging base, we have it hanging on the wall, which is perfect for a small space
Date published: 2023-05-26
Rated 5 out of
5 by
Vivienne from
Good for the car and little dramas.As I was pleased with the Shark Vacuum cleaner, I thought I would get the hand held version.
Great plan - also has instructions via pictures / short video. Very good suction and does what we need.
Good for the car and little dramas.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 21/05/2024.
Questions & Answers
can I order the filter
Asked by: Anonymous
Thanks for your question. These can only be ordered through Shark NZ directly, via the Shark NZ website and searching for Dust Cup Filter. They are currently out of stock but you can still order through them. Hope this helps! ^CO
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
