With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 36 months of equal Interest Free instalments:
$23.19^
approximately per month
^ Total repayments $835 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 30/06/2024. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($55 Gem Visa (charged $27.50 half yearly)/$55 Gem CreditLine (charged $27.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
We've made Interest Free Shopping Even Easier
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa and if approved you can shop online right away!
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Get captivated by the astounding visuals offered by Samsung 32" LS03C The Frame Smart QLED TV! Boasting a modern aesthetic and customisable bezels, this advanced TV makes a wonderful centrepiece in your living room. It is masterfully engineered with a matte display and OTS Lite to deliver a superb viewing experience. Plus, it equips Art Store and My Photo features, so you can beautifully showcase your most loved masterpiece or images.
Key Overview
32” Smart TV, Quantum dot LED (QLED)
4.0 Energy Star Rating, 160 kWh/year Energy Consumption
FHD (Full High Definition) 1920 x 1080 Resolution
Hyper Real Image Processor
Built-in Web Browser, SmartThings
20W Speaker Output, OTS Lite Sound Mode
Voice Assistant Support (Bixby, Alexa)
Motion Xcelerator
Bluetooth and Wi-Fi Connectivity
2 x HDMI, 2 x USB, 1 x Optical Digital Audio Output
Product Highlights
Breathtaking Display: See every detail of your favourite shows, as the Samsung LS03C The Frame Smart TV boasts an anti-reflection matte display. It also incorporates Quantum Dot technology that renders amazingly vibrant visuals and 100% colour volume.
Wonderful Centrepiece: With its elegant design and customisable bezels, this Samsung Smart TV is sure to seamlessly integrate into your modern home. It also offers multiple positioning options, such as a simple stand, lean-back, and vertical. Plus, you can even hang it like a real frame using the included Slim Fit Wall Mount*.
Showcase Stunning Art: Elevate the look of your living area by selecting from more than 2,100 artworks in the Art Store. The Frame LS03C also supports My Photo and Matte Canvas features, so you can conveniently display your most loved images when not watching.
Convenient Operations: Thanks to Smart Hub and SolarCell Remote, you’ll be able to browse through your media collection effortlessly. It also features Mobile Mirroring, Motion Sensor, and Brightness Sensor to provide added convenience.
Multidimensional Sounds: Get fully immersed in your shows, movies, and games since The Frame TV employs OTS Lite, which outputs dynamic 3D surround sound. Additionally, it offers Q-Symphony compatibility to ensure superior harmony with your soundbar**.
*Horizontal or vertical installation is possible with the Slim Fit Wall Mount, which is included in the purchase of the 32-inch The Frame.
**Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately.
Specifications
Specifications
All Product Details
Brand
Samsung
Product Type
QLED TV
Model Number
QA32LS03CBWXNZ
Colour
Black
Energy
Energy Star Rating
4.0 Star
Energy Consumption
160 kWh/year
TV Display Features
TV Screen Size
32"
TV Screen Type
QLED (Quantum dot LED)
TV Panel Technology
Anti Reflection Matte Display
TV Screen Resolution
FHD (Full High Definition 1920x1080)
TV Image Processor
Hyper Real
Response Rate
50ms
Motion Technology/Rate
Motion Xcelerator, Picture Clarity
HDR Type
HDR (HDR10+ Supported)
Picture Mode
Film Mode, Filmmaker Mode
Dimming
Micro Dimming Pro
Screen Lighting
Mega Contrast, Dual LED, Brightness/Color Detection
Screen Colour
100% Colour Volume with Quantum Dot
Screensaver
Yes
TV Audio
Speaker Quantity
2 x Built-In Speakers
TV Speaker Type
2 CH
TV Sound Mode
Adaptive Sound, OTS Lite, Q-Symphony
Speaker Output
20W Total (2 x 10W)
Bluetooth Audio
Yes
Bluetooth Version (TV Audio)
v5.2
Multiroom Link
Yes
TV Ports/Plugs
HDMI Port
2 x HDMI (Supports ARC, CEC)
USB Port (TV)
2 x USB-A
Digital Audio Output
1 x Optical Out
Connectivity
Bluetooth and Wi-Fi
Radio Frequency (RF) In
Yes
TV Features
TV Design
Frame TV - The Frame offers a choice of customisable bezels in a variety of colours.
TV Stand Type
Multi Position Stand (Tilting, Vertical)
Product Height with Stand
426.3 mm
Product Width with Stand
727.3 mm
Product Depth with Stand
25.5 mm
Product Weight with Stand
5.1 kg
TV Features
Device to Screen Mirror/Casting
Low Vision Support
Hearing Impaired Support
Motor Impaired Support
HGiG (HDR Gaming Interest Group)
EPG (Electronic Programme Guide)
Game Optimiser
Smart TV Features
Apps (Built-in)
Web Browser
TV Operating System
Tizen
Firmware Update
Yes
Tuner/Broadcasting
Data Broadcasting
HbbTV 2.0.3
Tuner
Analogue - Yes / Digital - (DVB-TS2 (T2 Ready))
Remote Control
Remote Control
Included
Remote Control Type
Voice Controlled Smart SolarCell Remote (TM2360E)
Microphone (for voice control)
Yes
Voice Assistant
Voice Commands
Yes
Voice Assistant Type
Amazon Alexa
Amazon Alexa Built-in
Yes
Virtual Assistant Support
Bixby
Software / App Compatibility
AI-Enabled Device
Yes
App Enabled
Yes
Compatible App
SmartThings App
Installation
Assembly Type
Ready To Assemble
Installation Type
Freestanding or Wall Mountable
Wall Mount Option
Yes
Compatible Wall Mount Kit
Samsung No Gap Wall Mount (Y21 VESA) Sold Separately
Electrical Connection
Wattage/Voltage
55 W, AC220-240 V, 50/60 Hz
Operating Power Consumption
43-55W
Sleep/Stand-by Power Consumption
0.5W
Auto Power Off
Yes
Dimensions
Height
426.3 mm
Width
727.3 mm
Depth
25.5 mm
Product Weight
5.1 kg
Warranty
Manufacturers
12 Months
Reviews
Samsung 32" Premium LS03C The Frame Smart QLED TV is rated
4.1 out of
5 by
110.
Rated 1 out of
5 by
Mislead from
Invisible Connection Cable?—Not!Due to wall size limitations, I had to purchase the 32” Frame tv. Thought it would be the same as my 55” Frame, but clearly Samsung thought that somebody that purchased a an overpriced 32” tv didn’t need the invisible cord that connected to the tv box. The “invisible” cord that was provided is a gray, round cord that could never be hidden. Might as well pay less for a 32” tv and have a black power cord hanging from it. If you read the description of the tv, it says “ Even more, limit the cable clutter to just One Invisible Connection cable that goes to the Slim One Connect box”. Shame on you Samsung for the misleading description.
Date published: 2023-11-21
Rated 2 out of
5 by
auskp69 from
Nightmare! Check carefully before buyingThis TV is an absolute nightmare. The flush mount sounds great but it's impossible to install. The power cable goes into a LARGE box with an even larger ribbon cable into the tv that makes it impossible to flush mount the TV unless you have an enormous wall cavity behind it. The wall mounts supplied are incredibly difficult to use. It does not include templates or tracers to help you acurately place the mounts. The back of the tv is not designed for any other wall mount. Mine is now sitting in a chair with cables haning off the wall because the cavity in my rental until is not big enough. Be warned!
Date published: 2023-07-21
Rated 5 out of
5 by
Iggi from
Is that really a tv?I've had this for a few months now and I absolutely love it, the look of being a photo frame is fantastic and it's had many comments from people asking if it's a back-lit photo as they didn't realise it was the tv! The fact there is only one small cable running to the tv itself means I can hide everything in the alcove cupboard to the side, lovely and tidy! The only slight gripe is that I wish this had a higher refresh rate at this price point. I don't use the Samsung art and have uploaded my own photos instead, which look great.
Date published: 2023-11-17
Rated 5 out of
5 by
kekarlsen from
Amazing TV for the livingroomI bought this TV for our living room in our new house, it's just amazing how it looks onto the wall. We have a lot out windows in the room and therefor the matt screen with minimal light reflerctions makes this a fantastic TV. Also when not used as a TV, it's the main attraction in the room with all the fine art and photos it can be displayed!
Date published: 2023-09-16
Rated 1 out of
5 by
Anonymous from
Years of production, still lots of problemsFrustrating TV. The 32 inch specifically has a ton of issues. I have 12 total Frame TV's,. only the 32 is problematic. I just opened my 4th one (32 inch frame TV) and it will not power on. Not even with another cable and other One Connect Box. So the screen is bad. And there is no power button on the display anywhere, you literally cannot reset this thing. The remote sequence does nothing if the TV isn't getting power. Quite an expensive mistake I made buying this TV. The other 3 TV's this size are constantly buffering. I can't even move from one picture to another without major lag. Half the time I get a spinning wheel.
Samsung has done multiple releases/generations for this size and they have yet to include an Ethernet port. You have no choice but to run it on Wifi, which I don't care for. I prefer direct internet connections.
Date published: 2023-10-08
Rated 4 out of
5 by
JOHNMPK from
Pretty good, pretty happy[This review was collected as part of a promotion.] First up, it’s a vast improvement from our old tv so it didn’t have a difficult job to impress. But, we’re happy with the picture, the sound, the look of it (thin and slimline frame) and the functionality isn’t too bad.
The problems we are experiencing are: apps that we connect to and download keep disappearing (so we have to re-download them again - annoying!) and it keeps wanting to connect to the Bluetooth speakers in our room, despite repeatedly telling it not to! (Ended up having to unplug the Bluetooth speakers to stop it - annoying!).
Other than that, it’s a good tv.
Date published: 2023-06-14
Rated 1 out of
5 by
Martin74 from
Poor Samsung ServiceBought two of the 43" Frame TV's as Christmas presents for my children but not been able to use them yet as Samsung didn't send the slim fit wall mounts. They were supposed to be in the box which Samsung confirmed before I bought them, and was true of the 55" Frame TV I also bought at the same time. Contacted Samsung on the 27th December and have made a further 3 calls but still waiting for them to arrive. Could take 28 days apparently. Poor service from Samsung, thought I was doing the right thing by ordering direct.
Date published: 2024-01-12
Rated 5 out of
5 by
prettyhatemachine from
fun easy to use features. 10/10 would recommend![This review was collected as part of a promotion.] I was excited to swap out our clunky media cabinet for a slim, vintage entryway console. It's not something I'd typically consider using for a media console because it doesn't have any drawers or cabinets to hide things, but with The Frame TV, you don't need them. I was able to conceal the One Connect Box with all of our external devices inside of a woven storage bin that I placed on the lower shelf of our console. To hide everything without having to cut holes in my bin, I grabbed one that needed to be assembled and slipped the game console and Apple TV cords underneath before securing the bottom piece of the bin.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until further notice.
Offer Terms
*Delivery is within 50km radius of the store or additional charges will apply. Installation is basic connection to existing electrical sockets and excludes wall mounting. Any additional electrical or cabinetry/dry-wall modifications or wall mounting are at the customer’s expense. Excludes removal of the old TV. Offer ends 21st May 2024.
Questions & Answers
Can this be mounted on full motion wall bracket?
Asked by: Annie S
Thanks for your question Annie. The QA32LS03CBWXNZ model does not support the full motion wall mount. The VESA dimensions for this model are 277.5 mm x 277.5 mm. Trust this helps!
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Pricing Terms
Special pricing is valid until further notice.
Offer Terms
*Delivery is within 50km radius of the store or additional charges will apply. Installation is basic connection to existing electrical sockets and excludes wall mounting. Any additional electrical or cabinetry/dry-wall modifications or wall mounting are at the customer's expense. Excludes removal of the old TV. Offer ends 21st May 2024.