JBL Live Free Noise Cancelling True Wireless In-Ear Headphones - White
With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
JBL Live Free Noise Cancelling True Wireless In-Ear Headphones - White
PLEASE NOTE: Online Clearance Product | Delivery Only
This item is end of line and is available for delivery only. Stocks are limited and not available in all stores. Purchase online today to secure your product. For more information feel free to contact us using the Contact Us page.
Discover incredible sound quality without distractions, thanks to the JBL Live Free Noise Cancelling True Wireless In-Ear Headphones. A great companion for on-the-go individuals, this pair of headphones offers a secure fit, wireless design, and a combined playback of 21 hours. It also comes with an Active Noise Cancelling feature, enabling you to fully immerse in your content.
Key Features
JBL Signature Sound: Indulge in an unrivalled listening experience with the Live Free Headphones! It features 6.8mm dynamic drivers, 20Hz-20kHz frequency response and 96dB SPL@1kHz sensitivity, pumping out rich, powerful, and detailed audio quality.
Uninterrupted Listening: This JBL Headphones equips an Active Noise Cancelling function, which blocks unwanted noise effectively. Now you can stay focused on your music anywhere you are.
Smart Ambient: With its TalkThru and Ambient Aware features, you can stay mindful of your surroundings and have natural conversations even without removing your headphones.
Durable Design: This pair of headphones boast an IPX7 splash resistant and sweat resistant build, ensuring that it is tough enough to accompany you during intense workouts.
Convenient Controls: Quickly access Google and Amazon Alexa, thanks to its dedicated touch controls. It also offers a 4-mic solution to help you easily take crystal-clear phone calls.
Perfect Fit: JBL Live Free comes packed with three ear-tip sizes and two gel-sleeve sizes, providing a secure and comfortable fit even during long hours of listening.
Companion App: Tailor your listening experience by downloading the My JBL Headphones app on your smartphone. This application features easy personalisation and more controls, delivering total convenience.
21 Hours Playback: Enjoy up to 7 hours of music playtime and get additional 14 hours when you pop the headphones into the charging case. For hassle-free charging, it also supports both Speed Charge and Qi-compatible wireless charging.
Handy Charging Case: Its stylish charging case features a 300mAh Lithium Polymer battery that quickly recharges within 2 hours via USB Type-C port.
Wireless Connectivity: Say goodbye to messy cables as the JBL Live Free supports Bluetooth v5.1 technology. It enables you to pair to a maximum of two devices within a 30m range.
Automatic Pairing: With the Dual Connect + Sync, you can seamlessly connect the headphones to your device as soon as you open the case. It also features Fast Pair by Google for easy pairing to multiple devices.
Specifications
Specifications
All Product Details
Brand
JBL
Product Type
In-Ear Headphones
Model Number
JBLLIVEFRNCPTWSW
Warranty
Manufacturers
12 Months
Reviews
JBL Live Free Noise Cancelling True Wireless In-Ear Headphones - White is rated
3.2 out of
5 by
79.
Rated 2 out of
5 by
Clairee59 from
Not a great startI've had these about 2 weeks and in that time I have never had both buds work at the same time. I've not been able to make any adjustments to any settings. The phone calls I have taken using the buds have not been great, with most people I am talking to asking me to repeat myself as they "couldn't quite hear".
Although I have happily had them in my ears as they are comfortable to use and light so I don't feel like I have something sat in my ear. The case they came in is brilliant, I have had other buds that kept falling out their case as it was just a flimsy box, but this case closes securely.
Date published: 2020-12-21
Rated 3 out of
5 by
Momma Runner from
Mixed FeelingsThis is the first time I have wireless earbuds. I have slightly smaller ears than the next woman. My biggest issue is, it's hard to get them to stay in my ears without falling out. This is with all the adjustments of changing the cups and the ring thing. Thus I'm not getting the full effect of the sound quality and features (noise cancelling, etc.) of the bud. I do like the feature of only wearing one bud and having the functionality. I frequently only wear one for safety while running and other places.
If I could get them to stay in my ear on a consistent basis, they would probably be awesome!
Date published: 2022-01-01
Rated 4 out of
5 by
mkurs from
Solid HeadphonesSo the packaging and presentation is pretty nice and feels like some effort was put into that.
The usb-c charging port is a plus but the included cable is so short, that the case is hanging in the air when charging it. You can still use your headphones while charging the case, which is pretty cool.
The magnetic closing mechanism on the case is strong, an the headphones themself also click in magnetically. No issues with that.
The form of the headphones took me some time to get used to, but the hold in the ear is good even when running or jumping.
Sound quality is fine for me but hard to describe.
Overall solid product, but a bit too expensive for the sound quality in my opinion.
Date published: 2021-06-07
Rated 3 out of
5 by
cappifreak from
I would not buy them againI was chosen to test these buds for some weeks.
When i had the box in my hands the first time, I really liked the packaging. It's designed nice and in a high quality.
The more I was disappointed when I tried them in my ears the first time. The sound was not as I imagined it to be. Bass was missing, and treble was too much. I tried some of the other sizes, but it didnt get better. The result was, that I didnt really use these buds during the testing time.
Anyways, the app is very good. The design is great, all features you need are included and found easily.
All in all: maybe it's just me, but i was kind of disappointed of the product, since I only had good experiences with JBL.
Date published: 2021-06-22
Rated 5 out of
5 by
Lyndsayseed from
WowThese were easy to use comfortable and sound is amazing. The charge lasts a good amount of time too. I found the design a little bigger than I’m used too but they stayed put in my ear through gym and running. I found the clarity of music very wonderful. The noise cancellation worked brilliantly in a busy area with traffic they cut out the background hum and allowed the music to sound as it should.
Date published: 2020-12-21
Rated 2 out of
5 by
Toni2022 from
DO NOT BUY UNTIL YOU READ THIS!!!I'm not writing a bad review on these headphones because the truth is that they are awesome, light weight, and work really well through Bluetooth from a fair distance but.... I read reviews where people said "jbl pure bass" is the same as "jbl signature sound" I promise you IT ISN'T. I love bass, always have even in my cars with subs. But these are not bass material. I had some other jbls before I bought these and those other ones said "pure bass" I trusted the comments and got these that don't say "pure bass" and I couldn't be more disappointed with my purchase. I turned my bass on the equalizer all the way up and ZERO BASS compared to my first JBL purchase. Quality sound these are good, not bass material at all though
Date published: 2022-01-13
Rated 5 out of
5 by
Mikeydima from
I'm impressed with these budsI recently bought the jbl live nc+ and the app make changes by itself. If i choose a sound profile and close the app next time when i open it the app shows another sound profile active. Please solve that because i really like these buds, decent anc, deep bass and very loud headphones. I'm happy with them considering the price paid but please fix the app.
Date published: 2020-11-20
Rated 1 out of
5 by
MrBusyTV from
TerribleI've had these headphones for about 4 weeks now & was only able to use them about 4 times. Between keeping them charged & getting these to pair you'll never be able to pick them up and "just use them". I've been a JBL fan for YEARS and I've never been so disappointed. Sometimes 1 pairs and not the other. Sometimes the base unit is dead. Sometimes they charge unevenly. Sometimes they don't charge at all even when you have them plugged in all day. They've become a fixture on my nightstand rather than something I can use at the gym. Speaking of the gym, they only have 2 sizes for ear pads, neither of which fit my head.
If you can actually get them to work, the sound quality is great. I
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
JBL Live Free Noise Cancelling TWS In-Ear Headphones
3 sizes of ear tips
2 sizes of gel-sleeves
Type-C USB charging cable
Charging case
Warranty / Warning (W / !)
QSG / Safety Sheet (S / i)
Questions & Answers
Why does only one ear bud connect but not the other
Asked by: Babay
We're here to help you with your JBL Live Free NC+ TWS. Please try to forget or unpair your earbud on your device, then manually reconnect both earbuds by pressing the button twice on the back of the charging case while the earbuds are inside the case (with the lid open). If the manual pairing did not fix the issue, forget/unpair the earbuds again and perform a factory reset. Please note that resetting the earbuds will wipe all previous settings and pairings made on the product. To perform a factory/hardware reset, press and hold the button on the charging case for more than 5 seconds next to the USB-C port. Next, try to manually reconnect them again with the same steps previously and pair the earbuds to your source device. If the troubleshooting steps fail to resolve the issue, please contact our customer support via our official website or toll-free hotline for further assistance.
Answered by: Customer Support
Date published: 2023-08-09
I had a pair of JBL LIVE FREE NC +TWS earbuds and misplaced them. If I came across a pair of the exact same model, would they immediately connect to my phone under the saved pairing from mine - the JBL app is no longer installed.
Asked by: Wickkit
You would have to perform a reset first. To perform a hardware reset of your earbuds, press and hold the reset button on the back of the charging case, next to the USB-C port. for more than 5 seconds. This resets the earbuds without restoring the settings to the factory defaults. Please remove/delete the old Bluetooth profile of your headphones before pairing and connecting. If you need more help, please reach out to our Customer Support.
Answered by: Customer Support
Date published: 2023-06-07
does this product have warranty?
Asked by: zkeletons
Thank you for your question.
The JBL Live Free NC+ TWS has a 2 year warranty period in the UK.
For further support, we welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/
Thank you.
Answered by: Customer Support
Date published: 2023-04-30
why will my JBL live free nc earphones not receive from my dell computer? they are paires in my computer
Asked by: Anonymous
Thanks for your inquiry. Please make sure to check that the PC is using the correct recording device under Control Panel > Sound > Recording. Select the proper recording device, right-click on it, and select "Set Default Device" or "Select Default Communication Device". If this issue remains, please contact our customer support for further assistance with your unit.
Answered by: Customer Support
Date published: 2023-03-31
How do I know that my earphones are changing? No light is on. Also, how do I know that my case is being charged? And how do I make my case change my earphones?
Asked by: Ayab
Our JBL Live Free NC+ TWS has an LED light indicator on the charging case that indicates the earbuds are charging. You can charge the case by plugging it in using the included Type-C USB cable and any adapter rated 5V 1A.
Answered by: Customer Support
Date published: 2023-03-06
Is there a way to not have my phone Mute Notifications when the JBL Live Free NC+ TWS ear buds are connected? I have looked in the app and cannot find setting for this.
Asked by: mp5078
Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service for assistance.
Answered by: Customer Support
Date published: 2023-03-25
My Left earphone shoes up as a separate device to the right one, how do I sync them together?
Asked by: jjjjjjjjji
Thank you for your question.
Please reset your JBL Live Free NC + TWS:
1. Place ear-buds in charging case
2. Connect to power supply
3. Press and hold Reset Button > 5s
Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance.
Please see https://uk.harmanaudio.com/support-contact.html#ns for further details.
Thank you.
Answered by: Customer Support
Date published: 2023-01-23
Noise suppression : does JBL live free NC+TWS have background noise suppression
Asked by: Zmnzmn
Our JBL Live Free NC+TWS has a Active Noise Cancelling with Smart Ambient feature. TalkThru and Ambient Aware allow for natural conversations and total awareness of your surroundings, without taking your earbuds out.
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
