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Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)

Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)

$1,049

Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)

DRE-D20PP
Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)
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$1,049
or 36 months of equal Gem Visa Interest Free Installments of
$29.14^
approximately
GEM Finance Card
Total repayments $1,049 excluding fees.

This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

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Available on 36 months of equal Interest Free instalments:

$29.14^
approximately
per month
^ Total repayments $1,049 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 30/06/2026. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
Description

Transform your floor maintenance routine using the Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station. Featuring 13,000Pa Vormax™ Suction and a HyperStream Detangling DuoBrush, this device effortlessly removes dust, food crumbs, pet hair, and debris for a deep, thorough clean. It also incorporates 3D structured light and smart Pathfinder technology, so it can seamlessly navigate across spaces and cover every corner. Plus, this unit offers 150 days of hands-free dust collection for uninterrupted cleaning.

Key Features

  • Powerful and Intelligent: This smart cleaning companion features up to 13,000Pa Vormax™ Suction, perfect for effortless dirt, dust, and debris pick-up on surfaces. It also comes with an extendable side brush and a smart edge sensor for tackling tight corners, narrow gaps, and beneath low furniture.
  • Bye-Bye Hairs: Pick up hair strands and pet fur efficiently, thanks to the included HyperStream™ Detangling DuoBrush.
  • Streamlined Performance: Engineered with Ultrasonic Carpet Sensing technology, this robot automatically boosts its suction power when working on carpets to ensure even embedded dirt is effectively removed.
  • Vacuum and Mop in One Go: Ideal for wet and dry mess cleaning, the D20 Pro Plus comes with 32 adjustable moisture levels, a 350ml water tank, and a 500ml dust box.
  • Quick Mapping: This appliance uses Pathfinder™ Technology to build an accurate layout of your home and clean with optimised routes. It also supports Multi-Floor Mapping and a Cleaning Zone Setting for ease of use.
  • Smart Navigation: With 3D Structured Light Obstacle Avoidance and Anti-Fall technology, the D20 Pro Plus robot brilliantly adapts to your environment to ensure safe and efficient cleaning. You can also take advantage of its custom cleaning zone and no-go zone settings.
  • Hands-Free Cleaning: The Auto-Emptying Docking Station takes care of your robot for up to 150 days—so you can set and forget it. That means you get consistently clean floors without the daily hassle.
  • Long-Lasting Performance: This Dreame unit comes with a 5,200mAh battery, so you can enjoy convenient and hands-free floor cleaning for days on end. It also automatically returns to the dock once its power runs low, allowing it to recharge itself before continuing on cleaning your home.
  • App & Voice Control Support: By downloading the Dreamehome App, you can have access to additional convenient functions for your robot. It also supports various voice assistants for hands-free controls. 
Specifications
All Product Details
Brand Dreame
Product Type Robotic Vacuum Cleaner & Mop
Model Number R2566Q
Colour Black
Robotic Vacuum
Cleaning Mode Vacuum & Mop
Navigation Type LiDAR, LDS
Suitable Area 150m²
Auto Mop Lifting Up to 10.5mm
Performance
  • Self Charging
  • Self Emptying
  • Adjustable Suction
  • Time Scheduling
  • Programmable Cleaning Intervals
  • Protective Bumpers
  • Virtual Wall Barrier
  • Go Back To Base
Cleaning Power
  • FlexiArm Design Side Brush
  • Automatic Brush Lifting
Intelligence
  • Artificial Intelligence
  • Obstacle Detection
  • Obstacle Avoidance
  • Carpet Detection
  • LDS Laser Navigation
  • Adaptive Route Algorithm
  • Ultrasonic Carpet Sensing
  • Intelligent Voice Assistant
  • Cliff Detection/Sensors
  • Room-by-Room Navigation
  • Map Generated by App
Vacuums & Floorcare
Vacuum Type Robotic
Bagged/Bagless Robot Bagless / Self Emptying Station Bagged
Surface Recommendation Carpet, wood, tiles, vinyl, laminates
Suction Power 13,000 Pa
Dust Bin/Bag Capacity 0.5L
Water Tank Capacity (Mop & Shampooer) 0.35L
Vacuums & Floorcare Feature
  • Auto Adjusting Sensor for Different Floor Types
  • Maintenance Reminder
  • Pet Friendly
  • Wet & Dry Usage
Docking Station
Dust Bin Capacity (Dock) 5L
Docking System
  • Auto Dust Emptying
Docking Station Dimension 44 x 29.8 45.2 cm
Docking Station Power 75W
Filtration
Filtration Yes
Filtration Type Multi-Layer Filtration System
Type of Vacuum Filter HEPA (High Efficiency Particulate Air)
Washable Filters Yes
Brushes & Tools
Main Brush Type Hyper-Stream Detangling DuoBrush
Floorcare Accessories
Vacuum Bags (Quantity In Box) 2
Compatible Vacuum Bag DRE-D20PP-BAG (RDB17)
Settings
Number of Speed Settings 1
Number of Modes 1 -Auto based on floor type
Motor
Type of Motor Brushless Motor
Motor Power 75W
RPM (revolutions per minute) Up to 120,000
Noise Level Approx. 64dB
Safety
Safety Cut Off Yes
Safety Feature Overheat protection, Blockage Shutdown
Material & Build Quality
Material Type High-Grade ABS Plastic
Technology
Sensors LDS, Ultrasonic Carpet Detection, Obsticle Avoidance
Smart Features
Wi-Fi Embedded Yes
Connectivity Type Wi-Fi
Smart Functions Multi-Language option
Voice Assistant
Voice Commands Yes
Voice Assistant Type Alexa, Google
Amazon Alexa Built-in Yes
Google Assistant Built-in Yes
Software / App Compatibility
App Enabled Yes
Compatible App Dreamehome App
Compatible Mobile Operating System Apple iOS, Android
Home Appliance Power
Corded or Cordless Robot (Cordless), Docking Station (Corded)
Cord Length 1.5m
Battery Type Lithium Ion (Li-ion) 5,200mAh
Rechargeable Yes
Charge Time 285 mins (Charging in Dock)
Wattage/Voltage 75W
Power Cable Storage Yes
Dimensions
Product Width 35 cm
Product Depth 44 cm
Product Height 45.2 cm
Product Weight 7.5 kg
Warranty
Manufacturers 12 Months
Reviews
Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q) is rated 4.7 out of 5 by 3.
Rated 4 out of 5 by from Velma the robot vacuum mop Pretty easy set up, seems to do a pretty good job although she did get stuck behind some extension cords on the carpet and lost her mop so stopped in the middle of the loungeroom floor. Carpets seem well vacuumed however not as happy with the vacuuming on the hard floors. Mopping seems pretty good though. All in all a great thing that makes life much easier on the boys that rent the house and a bonus for me is that my house stays clean.
Date published: 2025-10-19
Rated 5 out of 5 by from Dreame is a dream I Love this dreame vac! Was a breeze to set up. Does a great job. Pretty stylish in black. Got it for a great price buying from Harveys.
Date published: 2025-09-11
Rated 5 out of 5 by from No phone pairing This robot does all it is advertised but i could not get it to pair with my phone. Feel because it is 2.5g
Date published: 2025-10-19
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • Dreame D20 Pro Plus Robot Vacuum and Mop Unit
  • Auto-empty Base Station
  • Charging Dock (integrated with base station)
  • Power Adapter and Cable
  • Side Brushes (usually 2 included)
  • Mop Cloth(s)
  • Dust Bag(s) for Auto-empty Station
  • User Manual and Warranty Card
  • Cleaning Tool (for brush and filter maintenance)
Terms & Conditions
Pricing Terms

Special pricing is valid until 16/12/2025.

Questions & Answers
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Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.

Discover all the benefits Product CareTM brings you:
Certainty

With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.

Support

Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.

Advantage

Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.


There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Learn more about Product CareTM.

Terms & Conditions

Pricing Terms

Special pricing is valid until 16/12/2025.

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Manukau, Auckland 2241
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