Loading...

Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)

Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)

$979

Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q)

DRE-D20PP
A full view of the Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station
$979
$27.19^ approximately

This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Find in Store

Available on 36 months of equal Interest Free instalments:

approximately per month

^ Total repayments $979 (excluding fees). Min purchase of $500 applies. Offer ends 30/06/2026. Equal monthly payments required. Lending criteria, T&Cs & fees apply incl. a $55 estb. fee & $65 annual fee ($32.50 half yearly). Standard interest rate (currently 29.49% p.a.) applies after interest free term ends. Exclusions may apply. *Further information on rates and fees can be found at gemfinance.co.nz. Credit provided by Latitude Financial Services Ltd.

How it works
Description

Transform your floor maintenance routine using the Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station. Featuring 13,000Pa Vormax™ Suction and a HyperStream Detangling DuoBrush, this device effortlessly removes dust, food crumbs, pet hair, and debris for a deep, thorough clean. It also incorporates 3D structured light and smart Pathfinder technology, so it can seamlessly navigate across spaces and cover every corner. Plus, this unit offers 150 days of hands-free dust collection for uninterrupted cleaning.

Key Features

  • Powerful and Intelligent: This smart cleaning companion features up to 13,000Pa Vormax™ Suction, perfect for effortless dirt, dust, and debris pick-up on surfaces. It also comes with an extendable side brush and a smart edge sensor for tackling tight corners, narrow gaps, and beneath low furniture.
  • Bye-Bye Hairs: Pick up hair strands and pet fur efficiently, thanks to the included HyperStream™ Detangling DuoBrush.
  • Streamlined Performance: Engineered with Ultrasonic Carpet Sensing technology, this robot automatically boosts its suction power when working on carpets to ensure even embedded dirt is effectively removed.
  • Vacuum and Mop in One Go: Ideal for wet and dry mess cleaning, the D20 Pro Plus comes with 32 adjustable moisture levels, a 350ml water tank, and a 500ml dust box.
  • Quick Mapping: This appliance uses Pathfinder™ Technology to build an accurate layout of your home and clean with optimised routes. It also supports Multi-Floor Mapping and a Cleaning Zone Setting for ease of use.
  • Smart Navigation: With 3D Structured Light Obstacle Avoidance and Anti-Fall technology, the D20 Pro Plus robot brilliantly adapts to your environment to ensure safe and efficient cleaning. You can also take advantage of its custom cleaning zone and no-go zone settings.
  • Hands-Free Cleaning: The Auto-Emptying Docking Station takes care of your robot for up to 150 days—so you can set and forget it. That means you get consistently clean floors without the daily hassle.
  • Long-Lasting Performance: This Dreame unit comes with a 5,200mAh battery, so you can enjoy convenient and hands-free floor cleaning for days on end. It also automatically returns to the dock once its power runs low, allowing it to recharge itself before continuing on cleaning your home.
  • App & Voice Control Support: By downloading the Dreamehome App, you can have access to additional convenient functions for your robot. It also supports various voice assistants for hands-free controls. 
Specifications
All Product Details
Brand Dreame
Product Type Robotic Vacuum Cleaner & Mop
Model Number R2566Q
Colour Black
Robotic Vacuum
Cleaning Mode Vacuum & Mop
Navigation Type LiDAR, LDS
Suitable Area 150m²
Auto Mop Lifting Up to 10.5mm
Performance
  • Self Charging
  • Self Emptying
  • Adjustable Suction
  • Time Scheduling
  • Programmable Cleaning Intervals
  • Protective Bumpers
  • Virtual Wall Barrier
  • Go Back To Base
Cleaning Power
  • FlexiArm Design Side Brush
  • Automatic Brush Lifting
Intelligence
  • Artificial Intelligence
  • Obstacle Detection
  • Obstacle Avoidance
  • Carpet Detection
  • LDS Laser Navigation
  • Adaptive Route Algorithm
  • Ultrasonic Carpet Sensing
  • Intelligent Voice Assistant
  • Cliff Detection/Sensors
  • Room-by-Room Navigation
  • Map Generated by App
Vacuums & Floorcare
Vacuum Type Robotic
Bagged/Bagless Robot Bagless / Self Emptying Station Bagged
Surface Recommendation Carpet, wood, tiles, vinyl, laminates
Suction Power 13,000 Pa
Dust Bin/Bag Capacity 0.5L
Water Tank Capacity (Mop & Shampooer) 0.35L
Vacuums & Floorcare Feature
  • Auto Adjusting Sensor for Different Floor Types
  • Maintenance Reminder
  • Pet Friendly
  • Wet & Dry Usage
Docking Station
Dust Bin Capacity (Dock) 5L
Docking System
  • Auto Dust Emptying
Docking Station Dimension 44 x 29.8 45.2 cm
Docking Station Power 75W
Brushes & Tools
Main Brush Type Hyper-Stream Detangling DuoBrush
Floorcare Accessories
Vacuum Bags (Quantity In Box) 2
Compatible Vacuum Bag DRE-D20PP-BAG (RDB17)
Settings
Number of Speed Settings 1
Number of Modes 1 -Auto based on floor type
Motor
Type of Motor Brushless Motor
Motor Power 75W
RPM (revolutions per minute) Up to 120,000
Noise Level Approx. 64dB
Filter
Filter Type Multi-Layer Filtration System, HEPA (High Efficiency Particulate Air)
Filter Feature
  • Washable Filter
Safety
Safety Cut Off Yes
Safety Feature Overheat protection, Blockage Shutdown
Material & Build Quality
Material Type High-Grade ABS Plastic
Technology
Sensors LDS, Ultrasonic Carpet Detection, Obsticle Avoidance
Smart Features
Wi-Fi Embedded Yes
Connectivity Type Wi-Fi
Smart Functions Multi-Language option
Voice Assistant
Voice Commands Yes
Voice Assistant Type Alexa, Google
Amazon Alexa Built-in Yes
Google Assistant Built-in Yes
Software / App Compatibility
App Enabled Yes
Compatible App Dreamehome App
Compatible Mobile Operating System Apple iOS, Android
Home Appliance Power
Corded or Cordless Robot (Cordless), Docking Station (Corded)
Cord Length 1.5m
Battery Type Lithium Ion (Li-ion) 5,200mAh
Rechargeable Yes
Charge Time 285 mins (Charging in Dock)
Wattage/Voltage 75W
Power Cable Storage Yes
Dimensions
Product Width 35 cm
Product Depth 44 cm
Product Height 45.2 cm
Product Weight 7.5 kg
Warranty
Manufacturers 12 Months
Reviews
Dreame D20 Pro Plus Robotic Vacuum & Mop with Auto-Emptying Docking Station - Black (R2566Q) is rated 4.5 out of 5 by 15.
Rated 4 out of 5 by from Happy with my new robot vacuum cleaner I'm very pleased with my robot vacuum cleaner. It's quiet and does a good job. I was going to get a cleaner to do my floors because Im finding it difficult and extremely painful. Now I can sit back while the floors get cleaned.
Date published: 2026-02-11
Rated 5 out of 5 by from Great for carpet This robot vacuum has exceeded my expectations. I’ve always been sceptical about whether a robot vacuum could actually do a good job, but this one really delivers. I’ve had it for a few weeks now and have been consistently happy with its performance. I haven’t used the mop function (and have heard it’s not great), but since my house is mostly carpet, that hasn’t been an issue for me. It has gotten stuck a couple of times on things like a gardening glove and a USB cord, but otherwise it does a great job and has been very reliable.
Date published: 2026-02-27
Rated 4 out of 5 by from Velma the robot vacuum mop Pretty easy set up, seems to do a pretty good job although she did get stuck behind some extension cords on the carpet and lost her mop so stopped in the middle of the loungeroom floor. Carpets seem well vacuumed however not as happy with the vacuuming on the hard floors. Mopping seems pretty good though. All in all a great thing that makes life much easier on the boys that rent the house and a bonus for me is that my house stays clean.
Date published: 2025-10-19
Rated 4 out of 5 by from Great Robot Vacuum for pet hair I got this robot model because it had great reviews when you have pets due to it's large dust bin and high p.a. If i don't have it going every day it does struggle to pick up the pet hair with 4 dogs. I didn't get it for the mop feature more for just vacuuming. I like how you can customize each room for suction power and how many cycles it does. When this model is on sale it's worth getting.
Date published: 2026-01-08
Rated 4 out of 5 by from Great for daily maintenance! This robot vacuum was incredibly easy to set up and get running. It does a solid job picking up everyday debris like dust, crumbs, and pet hair. While it won't replace your full-sized vacuum for deep cleans or big messes, it’s perfect for keeping the floors tidy between manual cleanings. Definitely a time-saver!
Date published: 2026-01-21
Rated 4 out of 5 by from Game Changer Household with 2 longhaired cats, a longhaired dog and 2 kids, required vacuuming multiple times a day, now I don't have to as this little beauty does it all for me! Saves me so much time, energy and stress from having to do it myself! Wish I had of bought one sooner!
Date published: 2026-03-27
Rated 4 out of 5 by from 2nd Vac Have this as a second upstairs vac to just vacume, have its big brother in the main part of the house and loved it so much we got the cheaper one for upstairs, dont know if the mop function would be very good as its just passsive thing but it vacs great.
Date published: 2025-12-19
Rated 5 out of 5 by from Robo vac Really good vacume , used a kartcher before , thought it was doing a better job then most household vacumes but this robo vac leaves the house much cleaner, we have an extra few hours a week to do other things
Date published: 2026-01-04
  • y_2026, m_5, d_2, h_14
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.43
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_14
  • loc_en_NZ, sid_135216, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 80.32ms
  • REVIEWS, PRODUCT
Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • Dreame D20 Pro Plus Robot Vacuum and Mop Unit
  • Auto-empty Base Station
  • Charging Dock (integrated with base station)
  • Power Adapter and Cable
  • Side Brushes (usually 2 included)
  • Mop Cloth(s)
  • Dust Bag(s) for Auto-empty Station
  • User Manual and Warranty Card
  • Cleaning Tool (for brush and filter maintenance)
Questions & Answers
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 84.77ms
  • QUESTIONS, PRODUCT
  • bvseo-msg: HTTP status code of 404 was returned;

Terms & Conditions

Pricing Terms

Special pricing is valid until 10/05/2026.

Recommended for you

    Online Shopping

    Help & Support

    Services

    My Account

    About Us

    © 2007-2026 Harvey Norman Stores (NZ) Pty Limited, Private Bag 94035
    Manukau, Auckland 2241
    All prices are inclusive of GST.

    Visa GEM AfterPay American Express Mastercard Paypal
    Secure online shopping
    ✖

    Select Location

    Use my location

    Please confirm your selection

    confirm
    change store selection

    Store Picker

    Travel Mode

    Stores