Whiteware
Laundry
Front Loaders
Hisense 12kg Front Loader Smart AI Washing Machine - Charcoal Black (Series 9/ HWFS1214PB)

Hisense 12kg Front Loader Smart AI Washing Machine - Charcoal Black (Series 9/ HWFS1214PB)

$1,609

Hisense 12kg Front Loader Smart AI Washing Machine - Charcoal Black (Series 9/ HWFS1214PB)

HWFS1214PB

$1,609

or 50 months of equal Gem Visa Interest Free Installments of Total repayments $1,609 excluding fees.

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This section should always be read in conjunction with the Terms and Conditions for Product Care^TM.

Available Services:

(Terms & Conditions apply. Click service name for more information.)

Prices shown are for standard service only. Delivery fees are additional and will be calculated at checkout. Service availability is limited to addresses within 30km of your local store.
Terms and Conditions apply — select a service to view full details.

	Standard Laundry Appliance Installation Service Installation price only. Tap the service name for full details. Our *Standard Laundry Appliance^1 Installation Service** includes: Unpacking your washing machine or dryer. Placing appliance in position. Connection to existing plumbing and power socket only (where no alterations or additional fittings are required). Taking away packaging (if required) More complex installation requirements? Standard Installation does not include stacking kits, venting kits, or wall mounting. To discuss these and any other additional requirements, please contact your local Harvey Norman store to obtain a quote. *1 You must be within a 30km radius of a Harvey Norman store or additional charges apply. Installation includes connection to existing plumbing and power socket only where no alterations or additional fittings are required. Installation excludes venting kit and/or stacking kits, wall mounting and additional plumbing work. Drainage and water hoses must be able to reach existing connections as we do not extend hoses or alter fixtures to fit or install washing machines and dryers. Any alterations to cabinetry, flooring or fittings will be the purchaser’s sole responsibility to arrange required modifications with a suitable provider. Complex or difficult jobs may require additional charges. On site evaluation is carried out at time of service, and it is at the providers sole discretion as to whether install can be completed. There may be restrictions, additional costs or inability to provide services for locations that are rural or on remote islands.	$40
	Removal of Old Appliance Removal price only. Tap the service name for full details. Our *Whiteware Removal of Old Unit^1 Service offers the removal of your old dishwasher, washing machine, dryer, refrigerator or oven, when the new one is delivered. To use this service, the old appliance must be the same type and configuration as the new one being delivered. The appliance being removed must match the category (e.g., washing machine for washing machine, fridge for fridge), and It must match the format/style** where applicable (e.g., freestanding vs integrated, single vs double cavity, top‑load vs front‑load, etc.). The old appliance must also be disconnected from power, plumbing and gas and be ready to be uplifted. *1 Service only available on delivery of new appliance. Delivery must be within a 30km radius of a Harvey Norman store or additional charges apply. Excludes removing units still wired-in, plumbed or built in to cabinetry. Unit must be unplugged and ready to be uplifted. Complex or difficult jobs may require additional charges. There may be restrictions, additional costs or inability to provide services for locations that are rural or on remote islands.	$30

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Available on 50 months of equal Interest Free instalments:

$32.18^{^}

approximately per month

^ Total repayments $1,609 (excluding fees). Min purchase of $1,500 applies. Offer ends 19/05/2026. Equal monthly payments required. Lending criteria, T&Cs & fees apply incl. a $55 estb. fee & $65 annual fee ($32.50 half yearly). Standard interest rate (currently 29.49% p.a.) applies after interest free term ends. Exclusions may apply. *Further information on rates and fees can be found at gemfinance.co.nz. Credit provided by Latitude Financial Services Ltd.

How it works

Description

Experience a smarter way to do laundry with the Hisense 12kg Front Loading Washing Machine with 20 Programs. Thanks to advanced technologies like AI Wash and Smart Dosing, this unit automatically adjusts wash settings and detergent use based on your load size and fabric type. The innovative Hygiene Guard+ and Steam functions keep your clothes fresh and hygienic, removing up to 99.9% of bacteria. Additionally, with the ConnectLife app, you can manage your laundry remotely from your phone.

Key Overview

12 kg Load Capacity
5.0 Star Energy Rating
4.0 Star Water Rating
20 x Wash Programs
AI Wash Program
57dB Noise Level
ConnectLife App Connectivity
(W x D x H): 595 x 640 x 845 mm

Product Highlights

Intelligent Wash System: With the combination of AI Wash, Smart Dosing, and Smart Assist, the Hisense Washing Machine automatically adjusts wash settings and detergent usage based on factors like load size, soil level, fabric type, and water hardness. Plus, it features Smart Notifications to keep you updated with detergent refill reminders, cleaning alerts, and cycle completion updates. Enjoy spotless results while saving both water and detergent!
Hygienic Cleans: Keep your laundry fresh and germ-free with Hygiene Guard+. It combines jet wash, UV light sterilisation, and self-cleaning functions. In addition, the Steam function helps eliminate up to 99.9% of bacteria*.
Fast & Convenient Washing: Thanks to Quick Wash+, you can get your laundry done in no time. Choose between a 15-minute or 39-minute program for 1kg or a half load, and your clothes will be fresh and clean in no time.
Smart Controls: Management: Featuring a colourful touchscreen panel, this unit allows you to keep track of your laundry at a glance. It also pairs with the ConnectLife app, so you can manage everything remotely—start, pause, and select operations with ease. Plus, the Smart Link automatically synchronises your washer and dryer to optimise drying programs**.
Convenient Design: Enjoy peace of mind with the Hisense Series 9 Washing Machine, which automatically detects and helps resolve any issues, so you can focus on your laundry without worries. It also features a Drum Light that stays on after the wash to remind you to take your clothes out.

*This function helps eliminate up to 99.9% of Escherichia coli and Staphylococcus aureus bacteria.

**Smart Link is available when both the washing machine and tumble dryer are Wi-Fi connected, via intelligent display or ConnectLife App. Compatible dryer is sold separately.

Specifications

All Product Details

Brand	Hisense
Product Type	Front Load Washing Machine
Model Number	HWFS1214PB
Colour	Black

Product Specifications

Series	Series 9
Release Year	2024

Whiteware Capacity

Load Capacity	12 KG
Washing Capacity	12 KG
Large Capacity

Energy

Energy Star Rating	5 Star
Energy Consumption	281 kWh/year

Water Efficiency

Water Rating (WELS: Water Efficiency Labelling and Standards)	4 Star
Water Consumption	123 L per wash
Water Pressure	100-1000 kPa
Water Supply	Cold Water Supply Required

Washing Machine

Washing Machine Feature	Adjustable Feet/Legs Allergy Anti-Crease Option AI Enhancements Autoclean Detergent Drawer Extra Rinse Option Favourite Programmes Load Sensing Multilingual Portioned Dispensing Programme Sequence Indicator Progress Indicator Quick Wash Quiet Mode Stains Option Steam Time Left Display

Laundry

Delay Start	Delay End
Dispensers	Detergent & Softener Dispensers

Temperature

Temperature Range (°C)	Cold, 20, 30, 40, 60, 90 ℃
Temperature Features	Temperature Control Temperature Sensor

Door

Default Door Hinge	Left
Door Type	Side-Swing Door
Door Design	Tinted Tempered Glass Door
Door Lock	Yes

Control Panel

Control Panel Type	Dial & Touch Panel
Location of Control Panel	Top Front of Washing Machine

Lighting

Lighting Type	LED Lighting
Internal Lighting	Yes
UV Light	Yes

Motor

Type of Motor	Brushless DC Motor
Noise Level	57 dB

Drum

Drum Type	76L Drum Volume

Cycle

Pause Cycle	Yes
Number of Wash Programs	20 x Wash Programs
Wash Programs	AI Wash, Eco, Mix, Cotton, Daily Wash, Synthetics, Allergy Care, Baby Care, Sportswear, Bedding, Drum Clean, Spin, Rinse + Spin, Wool, Quick 15', Shirts, Power Speed 39′, Silk/Delicate, Jeans, Dark Wash
Extras Programs	Steam Wash, Pause to Add, Quicker Function, Pre Wash, Extra Rinse, Jet Wash, Program Memory Back Up

Spinning

Number of Spin Speed	6 x Spin Speeds
Spin Speed	0, 600, 800, 1000, 1200, 1400 RPM
Max Spin Speed	1400 RPM
Rinse Hold	Yes
Variable Spin Speed	Yes

Safety

Child Lock	Yes
Safety Cut Off	Yes
Safety Feature	Flood Protection

Smart Features

Display Type	TFT (Thin Film Transistor)
Wi-Fi Embedded	Yes
Connectivity Type	Wi-Fi
Smart Diagnosis	Yes
Smart Functions	Status View, Remote Start, Notifications, Energy Monitoring, AI Wash

Software / App Compatibility

App Enabled	Yes
Compatible App	ConnectLife App
Compatible Mobile Operating System	Android OS, Apple iOS
Regular Software Updates	Yes

Installation

Assembly Type	Professional Installer Recommended
Installation Type	Freestanding or Stackable
Plumbing Requirements	Cold Water Supply Required
Wall Mount Option	No
Stacking Kit Option	Yes - Available Separately
Compatible Stacking Kit Model Number	HPSS90AB - Stacking Kit with Slide-Out Shelf

Electrical Connection

Power Cable Length	1.5 m
Wattage/Voltage	AC220-240V 50/60Hz
Sleep/Stand-by Power Consumption	0.42W

Dimensions

Height	845 mm
Width	595 mm
Depth	640 mm
Product Weight	72 kg

Warranty

Manufacturers	36 Months

Reviews

Hisense 12kg Front Loader Smart AI Washing Machine - Charcoal Black (Series 9/ HWFS1214PB) is rated 4.9 out of 5 by 10.

Rated 5 out of 5 by JBrad from Amazing!! Excellent machine, super quiet & efficient. Great variety of cycles to choose from. Automatic detergent & softener dispenser.

Date published: 2024-01-24

Rated 5 out of 5 by Anonymous from A fantastic washing machine Very quiet, doesn't shake, great interface, attractive unit and love the smart phone app and features. Washes clothes very well

Date published: 2024-05-01

Rated 5 out of 5 by ToffyC from Hiswnse 12kg washing machine front load Awesome washing machine. Works well. I love it. Great mate for the Dryer Super quite and efficient

Date published: 2024-09-10

Rated 4 out of 5 by BobTheBuilder from Decnet size, for a family six. I do recommend it, I’ve had this since early last year, along with the matching heat pump dryer and the stacking kit with the pull-out drawer, which is a really useful addition. Over time, the firmware updates for both machines have made a noticeable difference, and things have definitely improved. That said, as others have mentioned, sheets and larger items can still take longer than expected. To be fair, I’ve seen the same thing with my Bosch dryer as well. Overall, the appliances work well, but there are still a few annoying issues that need improving, mostly in the app and software. For example, there are timezone problems with delayed cycles, delayed starts do not always work properly, and sometimes the app seems to know exactly when a cycle has finished but still shows the machine as offline, which means I cannot adjust settings or start another cycle remotely.

Date published: 2026-04-14

Rated 5 out of 5 by Rebecca Ord from Hisense 12kg front loader This is our first time buying a front loader washing machine. 3weeks in and we are happy with it. There are so many cycle settings to choice from.

Date published: 2026-01-28

Rated 5 out of 5 by Kim047 from I love my Hisense washing machine My clothes come out super clean, and no crinkles but even better my washing machine also comes out of a full cycle, clean!

Date published: 2025-08-02

Rated 5 out of 5 by Kayla from Perfect Beautiful machine, runs quiet and smoothly. Love the AI tech and the drum clean features. Very happy

Date published: 2025-10-04

Rated 5 out of 5 by Anonymous from Great upgrade I am impressed. Washes well, and I love that I get notified when washing is complete

Date published: 2025-06-27

Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box

1 x Hisense Washing Machine
1 x Power Cable
1 x Hose
1 x Installation Guide

Questions & Answers

Products

Products

Hisense 12kg Front Loader Smart AI Washing Machine - Charcoal Black (Series 9/ HWFS1214PB)

Coverage period

Type of Cover

Coverage for an Eligible Fault*

All freight and service call out fees covered

Transferable

International Coverage

Customer Care Team

Easy Claim Process

Fifty (50) 6” x 4” Photo Prints per year

One (1) PC Health Check per year

Laundry Cover*

Food Spoilage*

Technical Assistance available on White Goods and Audio Visual products.

Exclusive Discounts*

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All Product Details

Product Specifications

Whiteware Capacity

Energy

Water Efficiency

Washing Machine

Laundry

Temperature

Door

Control Panel

Lighting

Motor

Drum

Cycle

Spinning

Safety

Smart Features

Software / App Compatibility

Installation

Electrical Connection

Dimensions

Warranty

Delivery

Easy returns

Free 1 Hour Click & Collect

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