With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 36 months of equal Interest Free instalments:
$27.47^
approximately per month
^ Total repayments $989 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 30/06/2026. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Experience efficient performance and long-lasting freshness with the Haier 373L Chest Freezer. Featuring reliable Super Freeze technology and a nifty anodised inner lining, this energy-saving appliance is perfect for storing food items. It also features a roomy interior and a handy basket for effortless organisation.
Key Overview
373L Capacity
3.5 Star Energy Star Rating
R600a Refrigerant
Manual Defrost
Recessed Handle
Dial Control
Product Highlights
Rapid Cooling: Featuring Super Freeze technology, this chest freezer rapidly chills food, locking in freshness and preserving it for longer.
Spacious Storage: It offers ample room and a handy basket to accommodate a variety of frozen goods, from bulk purchases to small, frequently used items.
Efficient Design: This chest freezer has an anodised inner lining that maximises cooling efficiency, helping reduce your energy bills and carbon footprint.
Easy Access Door: Experience effortless access, as this Haier freezer features a simple-to-lift counterweight lid, making it easy to open.
Bright Illumination: Find what you need with ease, thanks to this freezer’s inner vibrant lighting.
Specifications
Specifications
All Product Details
Brand
Haier
Product Type
Chest Freezer
Model Number
HCF384W2
Colour
White
Whiteware Capacity
Total Capacity
373 L
Freezer Capacity
373 L
Energy
Energy Star Rating
3.5 Star
Energy Consumption
299 kWh/year
Refrigerator System
Refrigerator Type
Freezer
Refrigerant Type
R600a Refrigerant
Internal / External Features
White Anodised Lining
Drainage Outlet
Food / Drink Compartment
Number of Freezer Baskets/Bins
1 x Freezer Baskets/Bin
Temperature
Defrost Type
Manual Defrost
Temperature Features
Temperature Control
Thermostat Control
Fast Freeze
Door
Default Door Hinge
Top
Door Type
Lift-Up Lid
Easy Lift Counterweight Door
Yes
Door Handle Type
Recessed Handle
Control Panel
Control Panel Type
Dial Control
Location of Control Panel
Exterior - Front Bottom Right of Freezer
Lighting
Lighting Type
LED Lighting
Internal Lighting
Yes
Installation
Assembly Type
Professional Installer Recommended
Settling Period
2-24 Hours (Refer to Manual)
Installation Type
Freestanding
Electrical Connection
Power Indicator
Yes
Dimensions
Height
845 mm
Width
1240 mm
Depth
745 mm
Warranty
Manufacturers
24 Months
Reviews
Haier 373L Chest Freezer - White (HCF384W2) is rated
5.0 out of
5 by
8.
Rated 5 out of
5 by
Nelson Bay Fish Market from
Ian Mitchell Nelson Bay Fish MarketThe online order was simple and they notified me the next day when it as ready to pickup. Which was a much better experience than I had with The Good Guys last time I ordered through them. I run a Seafood Retail business and if I order a freezer, I need it as soon as possible. I do not want to have to wait 3 weeks for a simple reply.
Date published: 2025-01-04
Rated 5 out of
5 by
Annemarie P from
Not to big, not too small, Just Right!I had been looking to buy a chest freezer for a while, at the right price, eventually I found it at HN due to a price match. Very happy with it so far, perfect size for my family, the interior light and 2 sliding baskets are a real bonus.
Date published: 2022-04-11
Rated 5 out of
5 by
Ella from
Good value for money!Great size freezer for good value. Comes with 2 freezer baskets. Really happy with the service Harvey Norman provided.
Date published: 2024-09-04
Rated 5 out of
5 by
Anonymous from
Just too easy ...Perfect service
Super fast getting in store
Friendly helpful storeman
Date published: 2024-11-29
Rated 5 out of
5 by
Firaz from
Great size and priceIt’s a decent size for large amounts and the price was reasonable.
Date published: 2024-10-24
Rated 5 out of
5 by
Mitchys from
3rd one I have bought in 2 years & very happy with the product
Date published: 2024-10-17
Rated 5 out of
5 by
Buzz from
new to the brand and out performance expectationbest size for value for chest freezers, roomy enough
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Freezer
1 x User Guide
Terms & Conditions
Terms & Conditions
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.
Questions & Answers
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Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.
