With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 50 months of equal Interest Free instalments:
$57.98^
approximately per month
^ Total repayments $2,899 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 24/12/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Stock up on groceries and enjoy ample storage, thanks to the Fisher & Paykel 498L Quad Door Fridge Freezer. This unit features advanced ActiveSmart Foodcare and a 5-star energy rating to deliver superior performance and energy efficiency. Furthermore, it comes with several storage compartments to keep your food fresh and organised.
Key Overview
Fridge Freezer
498L Total Capacity
324L Fridge Capacity
174L Freezer Capacity
5 Star Energy Rating
Internal Lighting
40 dB Noise Level
(H x W x D) - 1790 x 790 x 692 mm
Product Highlights
Optimum Food Storage: Keep food items at their best for longer with the Fisher & Paykel Fridge Freezer Series 7! This unit employs advanced ActiveSmart Foodcare technology, optimally regulating the temperature, airflow, and humidity according to your usage.
Hassle-free Organisation: Organise and access your groceries with ease, since this Series Fridge Freezer comes with multiple compartments, including three fridge shelves, six-door shelves, and six freezer bis/trays.
Contemporary Design: This Fisher & Paykel refrigerator features a stainless steel exterior and recessed handles to create a sleek, modern look that complements any kitchen. Meanwhile, its quad-door configuration offers easy access to your food stock.
Smart Controls: Manage this Fisher & Paykel Fridge Freezer with ease using Wi-Fi and the SmartHQ™ app on your phone. Its humidity bins also have adjustable controls to keep your produce fresh for longer.
Breezy Maintenance: Enjoy consistent cooling and easy upkeep, thanks to its frost-free freezer and automatic defrost system.
Specifications
Specifications
All Product Details
Brand
Fisher & Paykel
Product Type
Quad Door Fridge/Freezer
Model Number
RF500QNX1
Colour
Stainless Steel
Product Specifications
Series
Series 7
Whiteware Capacity
Total Capacity
498 L
Fridge Capacity
324 L
Freezer Capacity
174 L
Energy
Energy Star Rating
5 Star
Energy Consumption
320 kWh/year
Refrigerator System
Refrigerator Type
Fridge Freezer
Refrigerant Type
R600a Refrigerant
Internal / External Features
Adjustable Feet
Adjustable Rear Rollers
Shelf
Shelf Material
Glass Shelves
Shelf Type
Cantilevered Shelves
Number of Shelves
3 x Fridge Shelves
Adjustable Shelves
Yes
Food / Drink Compartment
Number of Door Shelves
6 x Door Shelves
Number of Fruit and Vegetable Bins
1 x Fruit and Vegetable Bin
Number of Freezer Baskets/Bins
6 x Freezer Bins/Trays
Temperature
Cooling System
Frost Free
Number of Cooling Zones
2 x Cooling Zones
Defrost Type
Automatic Defrost
Temperature Features
Humidity Control
Temperature Control
Fast Freeze
Door
Default Door Hinge
Right & Left
Door Type
French Door Opening
Open Door Alarm/Warning
Yes
Door Handle Type
Recessed Handle
Lighting
Lighting Type
LED Lighting
Internal Lighting
Yes
Cabinet
Cabinetry Dimensions (WxHxD)
Minimum - 830 x 1810 x 640 (mm)
Motor
Type of Motor
Inverter Controlled Compressor
Noise Level
40 dB
Smart Features
Wi-Fi Embedded
Yes
Connectivity Type
Wi-Fi
Software / App Compatibility
App Enabled
Yes
Compatible App
SmartHQ App
Regular Software Updates
Yes
Installation
Assembly Type
Professional Installer Recommended
Settling Period
2-24 Hours (Refer to Manual)
Installation Type
Freestanding or Inserted into Cabinetry
Electrical Connection
Type of Connection
10A Plug and Lead
Power Cable Length
2.1 m
Power Indicator
Yes
Wattage/Voltage
AC220-240 V, 50/60 Hz
Fuse Rating
10A
Dimensions
Height
1790 mm
Width
790 mm
Depth
692 mm
Product Weight
96 kg
Warranty
Manufacturers
24 Months
Reviews
Fisher & Paykel 498L Smart Quad Door Fridge Freezer - Stainless Steel (RF500QNX1) is rated
4.5 out of
5 by
44.
Rated 5 out of
5 by
Dayna from
Easy living fridge that ticks all the boxesEven though this fridge is a little narrower than the standard size fridge, the French doors with very open shelving and large storage on the doors is a fanatics use of space. You can see everything and access everything without having to move items around. We considered many fridges but loved the full wall lighting on back wall, the sleek exterior profile and the unrestricted moveable shelving to any height. The ice section is in the freezer and is a perfect size and very accessible. It is positioned correctly vs on other fridges where it is on the inner fridge door.
Date published: 2024-04-25
Rated 5 out of
5 by
Britt from
Great Quad Door[This review was collected as part of a promotion.] This fridge is very quiet compared to my old fridge and significantly more energy efficient despite being bigger in both fridge and freezer capacity. The dual doors make it possible to only open the compartments you need rather than the whole thing, assisting in the energy efficiency. The only downside is the vegetable drawer is a single unit so needs both doors open rather than being self contained to each side; however this also means more fruit and vegetables can be stored so it's not necessarily a bad thing.
Date published: 2025-02-23
Rated 3 out of
5 by
Countess Z from
Fridge compartment 5/10, freezer compartment 10/10[This review was collected as part of a promotion.] It's a nice fridge, but there's not enough shelves for tall bottles. Also it'd be much better if the fruit and veggie drawers were separate, not one long drawer. If you use the divider in the drawer, but only want something from one side of the drawer, you have to open both doors to get the drawer out. Not ideal. Also, try as hard as I might, I could not get the long drawer out at all, despite looking at every video possible to work out how. So if when it comes times to clean it, it won't be easy.
On the plus side, the two door freezer with separate shelves and compartments on both sides works really well. Best thing about the fridge and more brands should encompass this idea.
Date published: 2025-01-28
Rated 5 out of
5 by
Brie from
Great BuyThis fridge freezer is actually better than what I had thought. I was concerned that it would be too small but there is ample space for us. The sliding drawers in the freezer are great and allow easy access to food.
I was surprised that there was a fast chilling option for bottles of drink.
I have noticed before someone wrote that it’s not fingerprint free doors - and that is correct - they are covered with fingerprints!
I am very happy with my purchase though.
Date published: 2024-04-23
Rated 5 out of
5 by
DebC from
I like it!Does all the things a fridge should do, I really like the well lit fridge space, I love the draw runners in the freezer for strength and the two separate spaces in the freezer. (So you don’t have to open the whole space up to grab something)
We have gained a mysterious dint in the front, it’s slight but annoying. Mr nobody did it.
Perfect for our smaller than usual space with ample room inside.
Still getting used to the one large draw for the crisper.
Date published: 2025-01-07
Rated 3 out of
5 by
MrBG from
First one arrived broken, the 2nd one seems ok[This review was collected as part of a promotion.] The first one arrived broken; the shelf runners in the feezer compartment had broken off and their were screws and bits of plastic scattered around the bottom of the freezer and in the bins. Retailer replaced it with another new one, but the experience makes me nercous about what else will go wrong or fall off. Seems to be very poor QC as the box and fridge itself showed no transit damage
Date published: 2025-08-27
Rated 3 out of
5 by
Ally 2 from
Things to consider.The 3 Star rating is not to say we do not like the Fridge/freezer…..but…
1. The stainless steel finish shows every mark and finger print even after steel polishing it.
2. The veggie/ fruit draw, while divided is a whole draw which means you have to open both doors to open it!
3. My bad on this one…old fridge had an egg holder….not this one!
4. I like the draws in the freezer section….just a shame there is no ice cube section!
Just saying.
Date published: 2024-05-26
Rated 5 out of
5 by
MarkVol from
Great fridge- Economical & FunctionalWhat a super Fridge! The easy set up and efficient layout makes this fridge a really nice unit. When our old fridge died, we went to Choice and then shopped for the best we could get and this is it.
We love the quad door setup: you only go to the regular section and that saves on cooling costs. The freezer is nicely set up with slide out trays and separate compartments to easily organise goodies and efficiently get what you need.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Fisher & Paykel Fridge Freezer
1 x Power Cable
1 x User Guide
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 14/12/2025.
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.
Questions & Answers
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Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Pricing Terms
Special pricing is valid until 14/12/2025.
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.
