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JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

$98

JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

4805511
JBL Quantum 400 Over-Ear Gaming Headset - Black
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$98
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Description

Immerse yourself in enhanced soundscapes brought by the JBL Quantum 400 Gaming Wired Over-Ear Headset. Featuring QuantumSURROUND, this headset lets you experience enveloping audio that brings you right into the action. It also incorporates a flip-up directional boom mic for crystal-clear communication. Plus, this unit integrates a lightweight headband and memory foam ear cushions to provide next-level comfort while you play.

Key Features

  • Excellent Gaming Companion: Take over the gaming scene with the JBL Quantum 400. Here to provide crisp, clear acoustics and powerful bass effects, this device features 50mm dynamic drivers powered by JBL’s QuantumSound signature.
  • Versatile to Use: Whether you're playing games, watching multimedia content, listening to audiobooks, or enjoying other forms of entertainment, this headset has got your back.
  • Feature Packed: Fully immerse yourself in your favourite games, as the Quantum 400 incorporates QuantumSURROUND and DTS Headphone:X v2.0 technology. You can also customise your sounds using JBL’s QuantumENGINE PC suite (download required).
  • Be Heard Loud and Clear: This JBL Gaming Headset equips a voice-focused directional flip-up boom microphone, allowing you to communicate with your teammates instantly. It also has a handy mute feature for ease of use.
  • Reliable Headset: Thanks to its wired construction, you no longer have to worry about constantly running out of power while you play.
  • Optimised for Various Platforms: The Quantum 400 Headset flaunts a Game-Chat Balance Dial certified by DISCORD. It is also suitable for use with compatible platforms like Skype, TeamSpeak, and other communication platforms.
  • Play in Comfort: Stay chill and cosy even during intense gaming sessions. This over-ear headset comes with a lightweight headband with soft memory foam ear cushions to ensure maximum comfort you can count on.
  • Wide Compatibility: JBL’s Quantum 400 Over-Ear Gaming Headset works with PS5, PS4, Xbox Series, and PC with an available USB port. Additionally, it equips a 3.5mm audio cable input to accommodate consoles or mobile devices.
Specifications
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum 400
Headphone
Headphone Jack Type 3.5mm Headphone Jack
On-Ear Controls Yes
Driver Type (Headphone) Dynamic
Driver Size (Headphone) 50 mm
Sensitivity/Sound Pressure Level 98 dB @ 1kHz, 1mW
Headphone Frequency Response 20 Hz - 20 kHz
Impedance (Headphone) 32 ohm
Microphone
Microphone Frequency Response 100Hz - 10kHz
Diaphragm 4 mm
Pattern Type Directional
Microphone Sensitivity -40 dBV @1kHz/Pa
Connectivity
Wired / Wireless Wired
Connectivity Type USB, 3.5mm Jack
Additional Features
Compatibility PS5 and PS4, Xbox Series, PC with USB port, 3.5mm audio port for Console or Mobile devices
Dimensions
Product Width 8.8 cm
Product Depth 2.7 cm
Product Height 9.9 cm
Product Weight 0.28 kg
Warranty
Manufacturers 12 Months
Reviews
JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK) is rated 3.9 out of 5 by 99.
Rated 5 out of 5 by from good value had this headset for just over a week, i'm wearing it nearly all day every day so comfort was definitely a major factor, i also like that the mic mutes when moved up from in front of your face there's also a mic mute button on the left ear pad along with main volume and what i call a mixer knob with a clicky bit at the halfway mark, for gaming and talking/music
Date published: 2021-12-25
Rated 4 out of 5 by from Good surround sound [This review was collected as part of a promotion.] They’re pretty comfortable for playing for a couple hours. You can here small details I wasn’t getting from my basic headphones playing COD so definitely a plus there. The build quality is still signature jbl but pretty much what you’d expect from a pair of gamer headsets. Overall they’re a pretty decent set.
Date published: 2020-06-25
Rated 3 out of 5 by from Good but... I bought about 3 months ago and the stiching already came apart on top of headset but I am getting them replaced so hopefully the second pair will last more that three months.. sound quality is okay except for some static at times not sure if I just got a bad pair or not but I really like JBL so hopefully the second pair are better than the first
Date published: 2020-11-19
Rated 5 out of 5 by from Great Price!!! Been looking for a new set of headphones for some time. Seen an ad for these and was glad i took the time to look at these. Have had them for 2 weeks now and am very happy i decided to buy them. Very comfortable and am happy with the way they work for my computer and gaming systems. Nice to see JBL still produces quality items for a good price.
Date published: 2020-07-15
Rated 4 out of 5 by from It’s good, but not very longlasting The headphones overall are really good regarding the sound quality and the mic, but after a year of using i started to have troubles with the volume. When adjusting the volume with the wheel, one side would go completely quiet until i put the wheel in a specific place. It’s unfortunate because i do really enjoy using these headphones :/
Date published: 2024-07-10
Rated 5 out of 5 by from Perfect! I bought this as a Christmas present for my husband. He loves them.
Date published: 2020-12-29
Rated 3 out of 5 by from Good for a while till decides not to work properly good headset and is comfortable, lights on the side are good. Had it since Christmas 2021 and in the past few months the headset decides to disconnect from my ps4 even while plugged in. Like if I even move or turn my head it just disconnects and I have to take the wire out and keep putting it back in over and over again.
Date published: 2022-08-15
Rated 3 out of 5 by from Good quality but… I brought this as I wanted a new lightweight headset nothing too bulky. The only issue I’ve had with this product is that the mic picks up all the sound from the headphones tried multiple thing to counter it then only thing that works is turning the headset down to quiet. Which in my opinion makes it void wearing one.
Date published: 2022-01-05
Rated 4 out of 5 by from Great Sound Quality I have had these headphones for a month and have been impressed with the quality of sound as well as the clarity of the microphone. The ability to control the settings from the ear pieces was very useful. Would be perfect if it had a blutetooth connectivity option in order to be used with more gadgets.
Date published: 2020-09-21
Rated 1 out of 5 by from Wired gaming headphones are archaic [This review was collected as part of a promotion.] Subpar sound even for a wired pair. I would not recommend these to anyone. Especially at the price point. So many better quality sounding WIRELESS sets for less money.
Date published: 2020-07-01
Rated 1 out of 5 by from Horrible I bought this headset for online school and within 3 months it was not working and I missed out on some great youtube videos and maybe it's just because I have a chromebook from 2013 or maybe it's because all of the jbl headphones I've ever bought have stopped working pretty fast so just don't buy it
Date published: 2020-10-10
Rated 5 out of 5 by from Sound paradise [This review was collected as part of a promotion.] The sound is great. Makes you feel like you're right in the middle of the action with sound coming from every direction. The software settings let you customize the look and sound. I like how you can level the volume between the game and chat too.
Date published: 2020-06-25
Rated 5 out of 5 by from great sound that doesn't break the bank i use this mainly for video conferencing, but i listened to some music (various genres) just for fun. they sound great, on par with the other professional over the hear headphones i own. the mic sounds clear, and has much more of a presence than the one on my laptop
Date published: 2021-09-09
Rated 5 out of 5 by from Amazing Gaming headphones for the Price I purchased these headphones a couple of weeks ago and I'm so glad I did. I use them on PS4 and the setup couldn't be easier, just plug them into the controller. The sound quality is fantastic and the noise cancellation is immediate as soon as you put them on.
Date published: 2020-05-18
Rated 5 out of 5 by from Great Headphones if only they were fully Wireless I Bought because they came up under a search for wireless gaming headsets, sadly I had to return them because they were both of the sort, But Harman representative went above and beyond to help me find the Quantum 600 which meet all the criteria I was looking for.
Date published: 2020-05-20
Rated 5 out of 5 by from Great sound, lightweight I bought these to replace my old headset, the sound is fantastic and really crisp with the QuantamENGINE app (and having RGB lighting is a bonus). I would recommend to anyone that is looking for a good headset that doesn't have the huge price tag attached.
Date published: 2021-06-20
Rated 4 out of 5 by from Not bad tbh Good quality headset and nice design. Comfy fit. Sound is good but the bass could be better and the volume could be louder. I dont like how confusing the booklet is it says u can plug in ur mic wire into the pc so I did and it turns the headset off
Date published: 2025-08-26
Rated 1 out of 5 by from Game/chat volume Game/ chat volume still not working after trying response to my first review. Do not buy this product. Company should send me a new one that actually works as advertised and correct this matter than sending me useless instructions
Date published: 2021-04-23
Rated 1 out of 5 by from Broke after ONE MONTH of use!!! With in the 1st couple of days i noticed a small chip around the ear cup. i didnt pay it any attention fast forward a month later the headpshones r now just hanging by a orange cord and complete useless now. a waste of money!!!!
Date published: 2021-06-21
Rated 5 out of 5 by from Last a long time They last very well, bass and sound quality is very good, comfortable and design is nice, only downside is they are not wireless and need a wired connection but thats not a big problem. Good product, keep making em
Date published: 2025-09-06
Rated 5 out of 5 by from Great sound quality [This review was collected as part of a promotion.] Received these not too long ago, set them up to the Sony PlayStation 4 and let me tell ya, the sound quality on these bad boys are top notch.
Date published: 2020-07-01
Rated 4 out of 5 by from RGB functionality a kiss but a great product A good sound quality and fairly decent physical quality, the RGB lighting stopped working properly on mine almost immediately hence the 4 star review but other than that they are great
Date published: 2025-11-09
Rated 4 out of 5 by from Jbl Quality Sound. [This review was collected as part of a promotion.] Nice features, build quality is very sturdy/solid. Only issue is there not wireless. Must have an adapter to supply input signal.
Date published: 2020-07-01
Rated 1 out of 5 by from Terrible product Do not buy this junk. I love jbl but I can not recommend these less. They have a mind of there own and work when they want. Really Regret spending any money on these
Date published: 2023-04-23
Rated 5 out of 5 by from Gamers dream Perfect headset for gamers. My son loves the wireless headset. Charges quickly and the noise blocking is that good he can't hear himself yelling at the screen.
Date published: 2023-01-06
Rated 5 out of 5 by from Perfect headset I got this to test from reviewclub and all I can say is amazing, 3d sound very immersive sound great overall product cant complain. Does everything and more
Date published: 2020-08-22
Rated 5 out of 5 by from Very satisfied Bought 2 pair for both of my Grand boys and the absolutely LOVE them! Very nice quality and everyone is happy! Would highly recommend :)
Date published: 2025-12-07
Rated 1 out of 5 by from garbage. hinges started snapping in pieces with only a month of use and cant properly wear them anymore, biggest headphone scam yet.
Date published: 2024-10-09
Rated 3 out of 5 by from Not bad It's very good. However, the leather material around the bracket got damaged after a few months and it's now looks so ugly.
Date published: 2025-07-01
Rated 5 out of 5 by from Quantum 400 Awesome product, comfortable to wear and good quality sound. Some use features prioritising one sound over another too.
Date published: 2021-12-27
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Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

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If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum 400 headset
  • Type-C to Type-A cable
  • 3.5mm audio cable
  • Windshield foam for boom microphone
  • QSG / Warranty card / Safety sheet
Terms & Conditions
Pricing Terms

Product offer valid until 11:59pm 05/01/2026. Limit 2 per customer. Personal shoppers only. Trade not supplied.

Questions & Answers

How long does the battery stay charged

Asked by: Ghosty2311
Thanks for your question. Our JBL Quantum 400 is a portable headset that needs to be connected to your PC/Laptop for use. If you're looking for wireless gaming headphones, we recommend the JBL Quantum 360X, 810, or 910 models.
Answered by: Customer Support
Date published: 2025-10-23

Are these headphones Bluetooth capability

Asked by: Dre dog
Thanks for your question. Our JBL Quantum 400 doesn't have a Bluetooth feature. If you're looking for a headphone that does support Bluetooth connection, you might want to check our JBL Quantum 800 and later versions of our JBL Quantum series of Headphones.
Answered by: Customer Support
Date published: 2023-08-06

Are they compatible with an iPhone? 

Asked by: Jpm123
Thank you for your question. The JBL Quantum 400 can be connected via audio cable 3.5mm, but not over Bluetooth. If your iPhone is capable of an adapter for the 3.5mm cable, then yes, you can connect the JBL Quantum 400 to your phone. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2024-06-11

Is there any way we can order a spare USB-C cable or 3.5mm cable for the headset?

Asked by: Kamiboy88
Thanks for reaching out. The 3.5 mm Audio Cable (Part # 130-3251200B2), for our JBL Quantum 400 is in-stock and can be purchased directly from us. Please contact our Customer Support Team for further assistance.
Answered by: Customer Support
Date published: 2024-06-11

Will these be too big for a 9 year old?? At the smallest setting, could they fit a child?

Asked by: Mdouble
Our JBL Quantum 400 can be adjusted to fit different or even bigger sizes. However, we have the JBL JR300BT headphones were designed mainly for kids from the ages 3 to 10 years old. In case it doesn't fit, you can return it back to us and get your money back. If you have questions, let us know here: https://support.jbl.com/us/en/
Answered by: Customer Support
Date published: 2024-06-11

Does the mic work with the Nintendo Switch? If so, how? 

Asked by: Mom of gamer
Thanks for reaching out. Our JBL Quantum 400 is compatible with the Nintendo Switch using the 3.5mm audio cable. Please visit our website to get more information about this product. https://bit.ly/3HwjaYe
Answered by: Customer Support
Date published: 2024-06-11

How can I turn in the lights to my head set 

Asked by: Yuli2019
Hi there. Please note that the LED lights on the Quantum 400 headset will work when connected via USB cable. It will not work when using the 3.5 Aux cable connection. With that said, if the LED lights can be turned on or off by pressing the holding mic mute button on the headset for about 5 seconds.
Answered by: Customer Support
Date published: 2024-06-11

Hi! I received these headphones as a gift recently and I noticed that the lights do not turn on for 3.5mm connection to an xbox controller. Is there any way that I can get the lights to work for xbox? Perhaps through a usb c to 3.5mm cable?

Asked by: bassglider03
We'd like to work with you directly so we could try some troubleshooting with your JBL Quantum 400. Please contact our Customer Support at https://bit.ly/3aRgqXL
Answered by: Katrina A
Date published: 2024-06-11
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Product offer valid until 11:59pm 05/01/2026. Limit 2 per customer. Personal shoppers only. Trade not supplied.

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