Electrolux 12kg Front Loader Smart Washing Machine - Dark Onyx (UltimateCare 700 Series/ EWF1243R7SC)
With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Electrolux 12kg Front Loader Smart Washing Machine - Dark Onyx (UltimateCare 700 Series/ EWF1243R7SC)
Electrolux 12kg Front Loader Smart Washing Machine - Dark Onyx (UltimateCare 700 Series/ EWF1243R7SC)
$2,249
Electrolux 12kg Front Loader Smart Washing Machine - Dark Onyx (UltimateCare 700 Series/ EWF1243R7SC)
Available on 50 months of equal Interest Free instalments:
$44.98^
approximately per month
^ Total repayments $2,249 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 24/12/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Designed for the dynamic demands of modern homes, the Electrolux 12kg Front Loading Washing Machine with 13 Programs combines expansive capacity and diverse programs. This appliance features SensorWash, UltraMix technology, and a SmartSelect UI to provide smart operations even on busy laundry days. It also highlights options, such as IntelliQuick, DelicatesPlus, Sanitise, Vapour Refresh, and a Wool Care programme, delivering next-level convenience when handling various fabrics.
Key Overview
12 kg Load Capacity
5.0 Star Energy Rating
4.5 Star Water Rating
13 x Programs
Sanitise Program
1400 RPM
Cold Water Supply Required
(H x W x D) 850 x 600 x 659 mm
Product Highlights
Innovative Laundry Companion: Redefine your laundry experience and discover excellent wash every time with the Electrolux UltimateCare 700 Front-Loading Washing Machine. Boasting SensorWash technology, this appliance brilliantly detects dirt and soil levels on your clothes and adjusts its performance accordingly. It can also help remove 53 different visible stains such as oil, ketchup, fruit puree, pizza, etc*.
Deep & Gentle Clean: Hygienically clean clothes after every wash using the Sanitise program. This feature lets you remove more than 99.99% of common bacteria and viruses on your clothes, as well as reduce pollen and bacteria**.
Bye-bye Residue: To avoid visible detergent residue on clothes, UltraMix technology thoroughly dissolves your laundry products before it dispenses into the drum***.
Versatile to Use: Ready to accommodate various fabrics, this machine comes with 13 wash programs such as Spin, Bedding, Cotton, Wool, Vapour Refresh, Rinse & Spin, Quick 15, Eco Cotton, Delicates Plus, Sanitise, Intelli Quick, Sports and Baby Care. It also highlights extra programs including Wash Temperatures, Wash Choice Selection, Prewash, Quick Wash, Extra Rinse, Favourite, Delay End, Start/Pause, Add Clothes, and Hygienic Care for extra convenience.
Seamless Controls: A breeze to operate, this unit equips a Dial & Touch Button Panel. It also highlights a SmartSelect UI that provides helpful feedback on how you can save time, energy, and water when washing your clothes.
*Tested on a 5kg load stains from food, household, and personal products using Cotton 40°C cycle + StainPro option. Results may vary depending on factors such as models, load size, type, and duration of soiling, detergent type, and water hardness.
**Tested for Candida albicans, MS2 Bacteriophage and Escherichia coli in external test performed by Swissatest Testmaterialien AG in 2021 ("Test Report No. 202120117, 20232072").
***Tested on a 3kg mixed load, using recommended powder detergent dosage. Results may vary depending on load size, detergent type and water hardness.
Specifications
Specifications
All Product Details
Brand
Electrolux
Product Type
Front Load Washing Machine
Model Number
EWF1243R7SC
Colour
Grey
Product Specifications
Series
UltimateCare 700 Series
Whiteware Capacity
Load Capacity
12 KG
Washing Capacity
12 KG
Large Capacity
Energy
Energy Star Rating
5.0 Star
Energy Consumption
292 kWh/year
Water Efficiency
Water Rating (WELS: Water Efficiency Labelling and Standards)
Wash Temperatures, Wash Choice Selection, Prewash, Quick Wash, Extra Rinse, Favourite, Start/Pause, Add Clothes, Hygienic Care
Spinning
Max Spin Speed
1400 RPM
Safety
Child Lock
Yes
Smart Features
Connectivity Type
Wi-Fi
Smart Diagnosis
Yes
Software / App Compatibility
App Enabled
Yes
Compatible App
Electrolux Life App
Installation
Assembly Type
Professional Installer Recommended
Installation Type
Freestanding - Qualified Installer Recommended
Plumbing Requirements
Cold Water Supply Required
Wall Mount Option
No
Electrical Connection
Type of Connection
10A plug & lead
Dimensions
Height
850 mm
Width
600 mm
Depth
659 mm
Product Weight
76 kg
Warranty
Manufacturers
24 Months
Reviews
Electrolux 12kg Front Loader Smart Washing Machine - Dark Onyx (UltimateCare 700 Series/ EWF1243R7SC) is rated
4.8 out of
5 by
47.
Rated 5 out of
5 by
Marlin from
12kg UltimateCare 700 Front load[This review was collected as part of a promotion.] I’ve been using the Electrolux 12kg UltimateCare 700 front-load washer, and it has genuinely transformed my laundry routine. The huge 12kg capacity means I can wash all my bedding in one go, and the IntelliQuick cycle cleans a full load in under an hour. I love how UltraMix dissolves detergent before it hits the drum and my clothes come out cleaner and softer every time. The steam refresh is perfect for shirts, and the Sanitise cycle gives me real peace of mind. It’s quiet, efficient, and incredibly gentle on fabrics. This machine has made laundry faster, easier, and surprisingly enjoyable.
Date published: 2025-11-18
Rated 5 out of
5 by
Happy to wash again from
Amazing!**Electrolux UltimateCare 700 – A Game-Changer in Laundry**
I’ve had my fair share of washing machines over the past few years, but the Electrolux UltimateCare 700 has truly impressed me. This is my third washer in just three years, and I can confidently say it’s the best one yet. Here's a breakdown of my experience:
**Quality of Washing:**
The washing quality is excellent. I was pleasantly surprised by how effectively it cleans even heavily soiled laundry. From everyday clothes to delicate fabrics, it does an outstanding job of getting everything clean without compromising the integrity of the material. Unlike my previous machines, I no longer have to worry about my laundry coming out dirty or ruined.
**Pet Fur and Lint Removal:**
As a pet owner, pet fur and lint have always been a hassle, especially when washing my dog’s bedding and clothes. But the Electrolux UltimateCare 700 is a game-changer in this regard. It removes pet hair and lint effortlessly, leaving everything looking fresh and fur-free. No more picking hair off clothes by hand or having to run an extra cycle to get rid of lint!
**Washes in Less Than an Hour:**
One of the most impressive features is the ability to wash a full load in under an hour. I’ve struggled with other machines that would take 2+ hours for a single load, but with the Electrolux, I can get things done quickly without sacrificing cleanliness. This is a huge time-saver, especially with a busy schedule.
**Amazing App Features:**
The accompanying app has been a game-changer. It selects the best cycle based on the type of laundry you’re doing, taking the guesswork out of washing. Whether you’re washing delicate fabrics, bedding, or everyday clothes, the app suggests the perfect cycle for optimal results. This feature has made laundry day so much easier!
**Previous Machines:**
To put this all in perspective, I’ve had a bit of a rough journey with washing machines over the past few years. I first purchased an LG 16/9 washer and dryer combo, which ended up flooding my house, and I had constant issues with spin cycles. It would wash for over 2.5 hours and would always come up with error messages. Then came the Samsung 14kg top loader, which was even worse. It not only ripped my clothes but also left laundry dirty, even after a full cycle. These issues made me incredibly frustrated, but the Electrolux UltimateCare 700 has turned that all around.
**Washes King-Size Bedding with Ease:**
One more thing worth mentioning is its ability to handle large items like king-size bedding. In the past, I’ve had trouble fitting or cleaning large bedding, but this machine handles it effortlessly, ensuring everything gets washed thoroughly, even large loads.
**Final Thoughts:**
The Electrolux UltimateCare 700 is by far the best washer I’ve owned. The quality of the wash, the ability to remove pet fur and lint, the fast wash cycle, and the innovative app features make it stand out in every way. If you’re tired of dealing with unreliable washers, I highly recommend this one. It’s worth every penny, and I’m finally excited about laundry day again.
Date published: 2025-04-05
Rated 5 out of
5 by
Anonymous from
Top notch washing machineThis is the first Electrolux washing machine we have purchased. We are extremely happy with it so far. Very economical, very quiet and washes in both cold and hot perfectly. We love the light inside the drum which helps with any stray sock finding! Very pleased and would highly recommend this product.
Date published: 2025-06-29
Rated 5 out of
5 by
Anonymous from
Fantastic smart looking front loaderBeautiful.. fantastic wash machine . Love the different options .. and the size is great better than my old Bosch
Date published: 2025-05-28
Rated 5 out of
5 by
Roughready58 from
Excellent future focussed device that provides at all levels[This review was collected as part of a promotion.] After my old machine spat one of its belts I knew I needed to modernise
This machines 12 kg capacity and intelligent washing function coupled to its energy efficiency/water saving allows for even the biggest load to be tackled with ease. No longer the winter quilts to the laundrette, this guy fits them adequately.
I am not sure I need a machine that can tell me what it’s doing from 1200km away but in the practicality stakes it saves me walking down to laundry to check it’s finished and suds with teenagers unable to fathom the complexity of laundry when you’re not in the house.
Brilliant purchase complements and fits our busy lifestyle and time poor days
Date published: 2025-10-23
Rated 5 out of
5 by
Anonymous from
Perfect Washing Machine for Everyday Use[This review was collected as part of a promotion.] I recently purchased an Electrolux washing machine and I’m extremely happy with it. The build quality feels very solid and premium. It runs very quietly compared to my old machine, and the wash cycles are efficient and save both water and energy. Clothes come out very clean, fresh, and with less creasing, which makes ironing so much easier.
I also like the user-friendly controls and the different cycle options—it’s simple to use but has enough smart features for convenience. The drum size is perfect for handling large loads, which really helps with family laundry.
Overall, I’m very satisfied with this purchase and would definitely recommend Electrolux washing machines to anyone looking for a reliable, high-quality appliance.
Date published: 2025-08-20
Rated 5 out of
5 by
Raelz from
AMAZING MACHINE, WORTH THE WAIT[This review was collected as part of a promotion.] I had to wait 8 weeks for my machine and it was worth it. This is my first front loader and I am obsessed. Easy to drive, great water consumption and my clothes and linen are brighter and fresher. I love the cycle choices and very quiet. Does wonders on my husbands and sons filthy work clothes as they are both in mechanical trades. Delicates are well looked after by this fantastic machine. I would highly recommend every household to own one.
Date published: 2025-08-22
Rated 5 out of
5 by
Jacqui from
I love it, but…[This review was collected as part of a promotion.] Bought a couple of months ago and it’s run through many cycles. It’s a really great machine, but having owned an Electrolux washer in the past, I really miss the “mixed” mode. I know you can access it through the app but just wish it was there on the dial. I find it frustrating that many of the wash modes don’t allow you to choose a dry mode - it’s really hard to personalise each was as well, like some accept stain remover mode, some don’t, and you can’t choose all the temperatures for the shorter washes. So I love it… but… I wish some things were different. The sensor dry is amazing though - it’s quite reliable at reducing the time to dry depending on the dampness of the clothes. I do find that even on the highest drying level though, some thicker items like towels still need a quick line dry to be completely dry.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Washing Machine
1 x Vent Clamps
1 x Drain Hose
1 x New Water Intake Hoses
1 x Installation Instructions
Terms & Conditions
Terms & Conditions
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.
Questions & Answers
bvseo_sdk, p_sdk, 3.2.1
CLOUD, getContent, 301.48ms
QUESTIONS, PRODUCT
bvseo-msg: HTTP status code of 404 was returned;
Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.