With Product CareTM You can relax knowing Your purchase comes with additional protection. Discover all of the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Coverage period
1, 2, 3, or 4 year protection terms available for eligible products.
Type of Cover
With Product CareTM You have certainty that your product is covered for a specific period for an Eligible Fault and that you will obtain a replacement product.
Coverage for an Eligible Fault*
This may include mechanical, electrical and/or electronic failure which becomes apparent from normal use of your product over time, or involves condensation, humidity, corrosion caused by airborne sulphur, internal overheating and dust.
All freight and service call out fees covered
If your product suffers an Eligible Fault, all freight and service call out fees related to assessment, replacement or repair of your product are covered.
Transferable
If you sell or gift your product with Product CareTM, your Product CareTM and any unredeemed benefits of your Product CareTM can be transferred to the new owner of your product.
International Coverage
We provide you with international coverage so you are protected even when you are on the move.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing
technical assistance, our team is here to provide support every step of the way.
Customer Care Team
Call our assistance helpline on 0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Our team are available Monday to Friday 8:30am to 5:30pm (NZ standard time).
Easy Claim Process
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
If you purchased your Product Care plan on or after 1 August 2022, Call our Customer Care team on 0800 884 006 or visit http://www.productcarenz.assurant.com Or If you purchased your Product Care plan prior to 1 August 2022, Call the Customer Care team on 0800 848 444 or visit http://www.productcareclaims.co.nz
Have your original purchase receipt handy to register the details of your claim.
Your product will be assessed and if it fails to operate as a result of an Eligible Fault*, you will be entitled to a replacement of your product.
Advantage
Having Product CareTM with your purchase means you can enjoy a range of special benefits that are exclusive to you and will help you enjoy the experience of your new product even more.
Fifty (50) 6” x 4” Photo Prints per year
One (1) PC Health Check per year
Laundry Cover*
Food Spoilage*
Technical Assistance available on White Goods and Audio Visual products.
Call our toll-free assistance helpline on 0800 400 481.
Exclusive Discounts*
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 36 months of equal Interest Free instalments:
$91.64^
approximately per month
^ Total repayments $3,299 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 30/06/2026. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
Gem Finance Interest Free
Available on participating Gem credit cards.
New to Gem? Follow the steps below to apply for a Gem Visa now.
Apply Online
Complete your online application in just 10-15 minutes
Credit Check
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
Provide Identification
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Streamline laundry with the Haier 12kg Washer and 9kg Dryer Stack. With 10 combo programs, spacious capacity, and a reliable motor, it covers all your fabric care needs. With features that include Auto Dose, Eco Wash, UV Protect, Steam Deodorise, and SmartHQ app control via Wi-Fi.
Key Overview
Merged & Stacked Washer Dryer Combo
12 kg Load Capacity Wash
9.0 kg Load Capacity Dry
5.0 Star Energy Rating Wash
8.0 Star Energy Rating Dryer
4.5 Star Water Rating Wash
Cold Water Supply Required
No External Venting Required
1400 RPM Max Spin Speed
(H x W x D) - 1500 x 600 x 690 mm
Product Highlights
Ultimate Laundry Convenience: Make laundry chores more convenient with the Haier Laundry Centre. This combo machine combines a spacious 12kg front load washer with a 9kg heat pump dryer to help optimise space and transform your routine.
Smart and Innovative: Experience seamless wash-to-dry transitions. The Haier Laundry Centre’s Combi Modifier preheats the dryer drum during the last 15 minutes of washing for a smooth and quick switch from wash to dry without needing separate settings. Plus, its washing machine incorporates an Auto Dose that automatically adjusts the amount of detergent based on your chosen wash cycle and reduces waste.
Handy Wash Options: Get your laundry done faster without compromising washing performance using its Speed Up function and Express 15 cycle. It also boasts a specialised UV Protect washing feature to remove 99.99% of bacteria on fabrics*. In addition, the washer’s Eco Wash modifier with Care+ Durable cycle reduces energy consumption by up to 94% and saves over 27L of water**.
Innovative Dryer: Take laundry care to the next level. Its Steam Deodorise function eliminates odours, while Steam Refresh tackles wrinkles efficiently. This dryer also features a variety of drying programs, including Bedding, Bulky, Care+, Cotton, Delicate, Mixed, Shirts, Synthetic, Time Dry, Towels, and Wool to customise your needs, for perfectly cared-for clothes every time.
Intuitive Control: Manage this washer-dryer combo remotely via the SmartHQ™ app and Wi-Fi connectivity from your phone. In the app, you can remotely start, view status, receive timely alerts, monitor energy levels, and access additional software updates for added convenience.
Space-Saving Design: Free up more space in your laundry room. This Haier Washer and Dryer Laundry Centre showcases a stacked design with a comfortable height of 1.5m. It also uses one plug, one set of hoses, easy-access drums, a push-to-open dispenser, and doors for simplified operation and maintenance.
*Independently tested to eliminate greater than 99.99% of staphylococcus aureus and E. coli using the Durable cycle + UV Sanitise wash option.
**Durable cycle is available for download through the SmartHQ™ app.
**Professional installer recommended.
***A cold water supply is required.
Specifications
Specifications
All Product Details
Brand
Haier
Product Type
Stacked Washer Dryer Combo
Model Number
HLC1290CTB1
Colour
Black
Product Specifications
Series
600 Series
Whiteware Capacity
Load Capacity
12 KG
Washing Capacity
12 KG
Drying Capacity
9 KG
Large Capacity
Energy
Energy Star Rating
5 Star
Water Efficiency
Water Rating (WELS: Water Efficiency Labelling and Standards)
4.5 Star
Water Pressure
50 KPa - 1 MPa | 0.1-1 Mpa | 7-150 psi
Water Supply
Cold Water Supply Required
Water Valves
3/4" BSP
Washing Machine
Main Function
Wash and Dry
Washing Machine Feature
Extra Rinse Option
Favourite Programmes
Load Sensing
Portioned Dispensing
Programme Sequence Indicator
Progress Indicator
Quick Wash
Steam
Time Left Display
Woolmark Certified
Dryer
Reminder / Indicators
End of Cycle Signal
Progress Indicator
Drying Sensors
Moisture Sensor
Drying Feature
Woolmark Certified
Time Remaining
Anti-Crease Function
Delicate Option
Front Levelling Feet
Quick Cycle
Reverse Tumbling
Wrinkle-Free Option
Drying
Drying Method
Recycled Warm Air + Lower Temperatures + Excess Moisture Is Condensed & Removed
Drying System
Heat Pump + Condenser Drying System
Laundry
Delay Start
Yes
Dispensers
Detergent, Softener, Pre-Wash & Bleach Dispensers
Smart Laundry Feature
Add Garment Option
Anti-Bacteria Treatment
Auto Dose System
Automatic Water Level
Temperature
Temperature Range (°C)
Cold, 30, 40, 60, 90 °C
Door
Default Door Hinge
Left
Door Type
Side-Swing Door
Door Lock
Yes
Control Panel
Control Panel Type
Touch Screen Panel
Location of Control Panel
Top of The Stack
Lighting
Lighting Type
LED Lighting
Internal Lighting
Yes
UV Light
Yes
Vent
Exhaust Vent Location
Rear Exhaust
Vent Type
No External Venting Required
Cycle
Pause Cycle
Yes
Number of Wash Programs
13 x Wash Programs
Wash Programs
Bedding, Bulky, Care +, Cotton, Delicate, Drum Clean, Express 15, Mixed, Rinse and Spin, Shirts, Synthetic, Time Dry, Towels, Wool
Extras Programs
Eco, Soak, Soil +, Soil, Speed Up, UV Sanitise
Spinning
Number of Spin Speed
6 x Spin Speeds
Spin Speed
No Spin, 400, 800, 1200, 1400 RPM
Max Spin Speed
1400 RPM
Rinse Hold
Yes
Variable Spin Speed
Yes
Safety
Child Lock
Yes
Technology
Technology Type
Heat Pump Technology: Uses low temperatures and refrigerant to recycle warm air and condense moisture. It saves energy, reduces drying time, is gentler on fabrics, and doesn’t require venting, making it eco-friendly and cost-effective.
Smart Features
Wi-Fi Embedded
Yes
Connectivity Type
Wi-Fi
Smart Functions
Status View, Remote Start, Notifications, Energy Monitoring
Software / App Compatibility
App Enabled
Yes
Compatible App
SmartHQ App
Compatible Mobile Operating System
Apple iOS, Android OS, Windows Mobile
Regular Software Updates
Yes
Installation
Assembly Type
Professional Installer Recommended
Installation Type
Freestanding
Plumbing Requirements
Cold Water Supply Required - Drain Kit Included
Electrical Connection
Type of Connection
10A plug & lead
Power Cable Length
1.5 m
Power Indicator
Yes
Wattage/Voltage
AC220-240V 50/60Hz
Fuse Rating
10A
Dimensions
Height
1500 mm
Width
600 mm
Depth
690 mm
Product Weight
145 kg
Warranty
Manufacturers
24 Months
Reviews
Haier 12kg + 9kg Stacked Smart Washing Machine & Dryer - Dark (600 Series/ HLC1290CTB1) is rated
4.7 out of
5 by
25.
Rated 5 out of
5 by
Canberra Mum from
Definitely RecommendI bought this at the start of the month and am leaving a review as I could not locate one at the time I was purchasing this. The laundry centre is fantastic. I have played with all the different settings on both the washer and dryer. I find I have to increase the dry level on the drying setting to get the finish I want. I have also found that the towel setting takes a long time to wash so I do it on the mix load setting with hygiene increase/ boost. I can fit a king quilt in the washing machine with ease. I am actually looking in the kids room for clothes to wash as it is enjoyable to use. Fully recommend and hope anyone buying this enjoys it as much as I am.
Date published: 2024-08-29
Rated 5 out of
5 by
Hrsh from
Perfect for Small Spaces, Quiet and Efficient[This review was collected as part of a promotion.] This Haier laundry centre fits perfectly in my small washroom without feeling cramped. It’s incredibly quiet—even on a full spin cycle, you barely notice it’s running. The luxurious design really elevates the look of my laundry area and makes it feel modern and stylish.
Most importantly, the wash and drying quality is outstanding while still being very energy-efficient. My clothes come out fresh, clean, and perfectly dried every time. I’m thrilled with this purchase and would highly recommend it to anyone looking for a space-saving, premium laundry solution.
Date published: 2025-09-16
Rated 5 out of
5 by
Remz from
It's absolutely a game-changer for the laundry day[This review was collected as part of a promotion.] I'm absolutely loving my Laundry Series Centre Heat Pump Dryer. The space-saving design is perfect for my small laundry room, and the convenience of having both functions in one unit is unbeatable. The wash cycles are gentle on my clothes, and the dryer gets them perfectly dry every time. The energy efficiency is also a big plus, saving me money on my utility bills. The interface is user-friendly, and the noise level is surprisingly low. Overall, I'm so impressed with this combo unit - it's a game-changer for laundry day!
Date published: 2025-07-26
Rated 5 out of
5 by
Mum on wheels from
Complete Gamechanger[This review was collected as part of a promotion.] As a first time mum whose baby has just begun solids, with a husband in healthcare profession, the laundry centre is a complete game changer for our family. If it’s been raining all week outside? No problem, everything can be made bone dry in the dryer. Purée, poop, spit up? No worries, chuck it in the washer and select “Soil +”. Husband’s uniform - hit with the “UV” setting for piece of mind. The laundry centre is actually a dream come true and I’m that annoying person who makes my visitors come look at it.
Date published: 2025-07-20
Rated 5 out of
5 by
Haillz from
Spoilt for choiceThis machine feels tailor-made for me! It fits perfectly in our challenging laundry space. I’m really enjoying all the features and wash options—it’s great not to be limited to just the basic fast cycle anymore. My favorite is the towel cycle; the extra time is totally worth it because my towels come out nearly spun dry. No more soaking wet towels to haul outside! This is definitely my best purchase of 2024, and I highly recommend it!
Date published: 2024-10-13
Rated 5 out of
5 by
Anny from
Manual and Detergent[This review was collected as part of a promotion.] As this is new, I put granular detergent in it. NOWHERE in the instructions does it say liquid detergent only. I had service men out who immediately identified the issue and insisted that the manual says liquid detergent. After going through the manual they apologised and were very annoyed that this essential item was omitted from the manual.
Date published: 2025-04-04
Rated 5 out of
5 by
Soosie from
Amazing Technology[This review was collected as part of a promotion.] It’s been a while since I have purchased a machine and dryer so when I learned that I could connect this product to my iPhone I was amazed. No more forgetting the load. I get alerts. The handy way it works out the amount of powder and softener for me is great too. Of course the run speed is the very best.
Date published: 2025-11-10
Rated 5 out of
5 by
Anonymous from
Efficient, Stylish, and Space saving!The Haier 12kg + 9kg Stacked Smart Washer and Dryer has been a game changer. The large capacity handles big loads easily, and the smart features make washing and drying so much more convenient. It runs quietly, looks sleek in the dark finish, and saves both time and space — really happy with this purchase and would definitely recommend it.
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Haier Washer Dryer Stack
1 x Inlet Hose
1 x Set of Banking Plugs
1 x Set of Ground Screws
1 x Spray Head Wrench
1 x Wrench
1 x Drain Hose Guide
1 x Shoe Rack
4 x Noise Reduction Pads
1 x Warranty Card
1 x User Manual
Terms & Conditions
Terms & Conditions
Pricing Terms
Special pricing is valid until 27/01/2026.
Offer Terms
*Excludes Miele, NEFF, Beko, and Altus. Free local standard delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 20/01/2026
Questions & Answers
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Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Pricing Terms
Special pricing is valid until 27/01/2026.
Offer Terms
*Excludes Miele, NEFF, Beko, and Altus. Free local standard delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 20/01/2026