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JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

$155

JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

4805511
JBL Quantum 400 Over-Ear Gaming Headset - Black
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$155

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Description

Immerse yourself in enhanced soundscapes brought by the JBL Quantum 400 Gaming Wired Over-Ear Headset. Featuring QuantumSURROUND, this headset lets you experience enveloping audio that brings you right into the action. It also incorporates a flip-up directional boom mic for crystal-clear communication. Plus, this unit integrates a lightweight headband and memory foam ear cushions to provide next-level comfort while you play.

Key Features

  • Excellent Gaming Companion: Take over the gaming scene with the JBL Quantum 400. Here to provide crisp, clear acoustics and powerful bass effects, this device features 50mm dynamic drivers powered by JBL’s QuantumSound signature.
  • Versatile to Use: Whether you're playing games, watching multimedia content, listening to audiobooks, or enjoying other forms of entertainment, this headset has got your back.
  • Feature Packed: Fully immerse yourself in your favourite games, as the Quantum 400 incorporates QuantumSURROUND and DTS Headphone:X v2.0 technology. You can also customise your sounds using JBL’s QuantumENGINE PC suite (download required).
  • Be Heard Loud and Clear: This JBL Gaming Headset equips a voice-focused directional flip-up boom microphone, allowing you to communicate with your teammates instantly. It also has a handy mute feature for ease of use.
  • Reliable Headset: Thanks to its wired construction, you no longer have to worry about constantly running out of power while you play.
  • Optimised for Various Platforms: The Quantum 400 Headset flaunts a Game-Chat Balance Dial certified by DISCORD. It is also suitable for use with compatible platforms like Skype, TeamSpeak, and other communication platforms.
  • Play in Comfort: Stay chill and cosy even during intense gaming sessions. This over-ear headset comes with a lightweight headband with soft memory foam ear cushions to ensure maximum comfort you can count on.
  • Wide Compatibility: JBL’s Quantum 400 Over-Ear Gaming Headset works with PS5, PS4, Xbox Series, and PC with an available USB port. Additionally, it equips a 3.5mm audio cable input to accommodate consoles or mobile devices.
Specifications
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum 400
Headphone
Headphone Jack Type 3.5mm Headphone Jack
On-Ear Controls Yes
Driver Type (Headphone) Dynamic
Driver Size (Headphone) 50 mm
Sensitivity/Sound Pressure Level 98 dB @ 1kHz, 1mW
Headphone Frequency Response 20 Hz - 20 kHz
Impedance (Headphone) 32 ohm
Microphone
Microphone Frequency Response 100Hz - 10kHz
Diaphragm 4 mm
Pattern Type Directional
Microphone Sensitivity -40 dBV @1kHz/Pa
Connectivity
Wired / Wireless Wired
Connectivity Type USB, 3.5mm Jack
Additional Features
Compatibility PS5 and PS4, Xbox Series, PC with USB port, 3.5mm audio port for Console or Mobile devices
Dimensions
Product Width 8.8 cm
Product Depth 2.7 cm
Product Height 9.9 cm
Product Weight 0.28 kg
Warranty
Manufacturers 12 Months
Reviews
JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK) is rated 3.9 out of 5 by 98.
Rated 5 out of 5 by from Great headsets Very satisfied with these headsets from JBL. Really good and clear audio quality and due to the cushioned ears, you get completely emerged in the sound. Tried with PC and Xbox and the quality is consistent on both - 3.5mm jack and USB connection. Good mic sound and volume. Lovely adaptation to various music styles and gaming regimes. Definitely worth buying if you are a moderate gamer who needs a comfortable headset with great audio quality for a decent price. Also, can be used with PC and various online meeting platforms such as Skype, Zoom and GoToMeeting.
Date published: 2020-08-28
Rated 5 out of 5 by from .. JBL QUANTUM 400 .. Gaming Headphones .. [This review was collected as part of a promotion.] I just got these JBL QUANTUM 400 Gaming Headphones , - First impression : They are very nice , comfortable and the sound , wow.. - They are not wireless.. They connect via 3.5mm Aux cable , and also to a Type C to USB cable .. cables are very well made , and long to give you more freedom.. - Quality .. these Headphones are well made , light weight and seem to be very durable.. - The cushions feel nice , soft and comfy.. - Sound : they are very loud , sound is very good , and the surround sound is very impressive , wow .. also they are over the ear , big enough to give your ears plenty of space.. - Microphone : it sounds really good , clear , and loud enough .. I really like the fact that you can flip it up and it turns off , or you can use the Mic button underneath the left side to turn it on or off .. - also there is another feature where you can adjust the level of the volume on the Mic when you are talking to your friends / game partners .. - QUANTUM ENGINE : i really like this feature , where you can customize the Sound the way you prefer , the Lights , and the Spatial Sound on or off.. - Overall .. is a very good product , Great Sound , and Good Quality .. for it’s price .. as You Would Expect from any JBL Product ..
Date published: 2020-07-07
Rated 5 out of 5 by from An excellent ‘all-rounder’ headset! This headset has some amazing features - some of which are the high quality of the device, the easy set up and the great sound that this headset provides. I have been gaming for many years and over these years i have tried out numerous headsets, and of which many were low quality and ended up breaking after a month. However, this headset is of a high quality standard and my friends even noticed that my sound had improved! Overall, these headphones really are great and i would recommend them to fellow gamers.
Date published: 2020-08-31
Rated 1 out of 5 by from It’s a No Played last night It was very comfortable I give it a 9/10 for comfort. It was not wireless. And wen playing the game the sound quality was not there. The mic was great. Only issue there it only moves up and down. Comfort 9/10 (No headache) Sound quality 7/10 (Couldn’t hear as well as the PlayStation one I recently got) Convenience 6/10 (Not wireless) Doesn’t bother me, but isn’t as convenient as the one I currently use. And the mic only goes up n down. The one I currently use has 2 mics and they are imbedded into the headset so they don’t get in the way. Final score = 7.3 Seeking to get my money back
Date published: 2023-12-07
Rated 5 out of 5 by from Fab headphones!!! Really quick to set up, no real need for instructions, you simply plug in and go. They are very comfortable which is a bonus as I tend to wear them for hours when gaming. When I need a break, the headphones swivvle so they can rest easily around your shoulders and again this is very comfortable. You can change the volume when gaming and also the volume when chatting which is something I really liked about this headset. The bass and treble from the headphones is EXCELLENT and the microphone picks up sound extremely well. I have used these headphones many times when talking to my friends through discord. Whilst they're not wireless which I would prefer, they are still really good as the braided cable is nice and long. Cons. I could hear a faint white noise coming out of both earpieces whilst charging. This goes away as soon as you unplug the charger.
Date published: 2020-09-12
Rated 2 out of 5 by from Poor build quality and breaks easily I bought the jbl quantum 400 over a month ago and they started to crack from the sides where you rotate them, the pieces started to crack even more until the broke. i have bought the jbl quantum 200 before and they broke in less then a month, then i went and replaced them and then the same problem happened. so i decided to buy the jbl quantum 400. all the quantum series have poor build quality. I handled all the headsets with care; didn't drop them, didn't throw them or bend/twist them but they still broke every time within a month. But their sound quality is excellent. if they had a better build quality, they would've been one of the best headsets in the market. don't recommend these
Date published: 2022-03-13
Rated 5 out of 5 by from Amazing sound quality!!!! [This review was collected as part of a promotion.] I was wondering how JBL would fair in the Gaming community, and with these Quantum 400's they surpassed any expectations I had. Being that they are JBL I knew that they had a lot to live up to sound quality wise and they went above and beyond.The durability of these headphones is top notch. They are lightweight but durable in all the right areas. I played COD with these 400's and you truly feel like your in the game, its an amazing feeling. The team I was playing with could hear me loud and crystal clear with the attached microphone. If you are looking for an amazing set up for sound with your gaming experience, but not wanting to spend a ton of money, I would suggest you picking up a pair of the Quantum 400's.
Date published: 2020-07-04
Rated 5 out of 5 by from Does What a Gaming Headset Should Do [This review was collected as part of a promotion.] This headset does a lot of things really well. The 3D sound feature is very accurate and must have for gaming. The option to adjust the ingame volume vs chat volume right on the headset really improves the user experience. The microphone picks up sound really well and i like that it has the feature of being able to hear your own voice using the mic. I love the RGB customizable logo on the sides of the headset too. The JBL Quantum engine app is super useful as it allows you to tweak settings and customize the settings to your preference. Its really a great all around headset that's also super comfortable for long periods of time. Would recommend.
Date published: 2020-07-18
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum 400 headset
  • Type-C to Type-A cable
  • 3.5mm audio cable
  • Windshield foam for boom microphone
  • QSG / Warranty card / Safety sheet
Questions & Answers

How long does the battery stay charged

Asked by: Ghosty2311
Thanks for your question. Our JBL Quantum 400 is a portable headset that needs to be connected to your PC/Laptop for use. If you're looking for wireless gaming headphones, we recommend the JBL Quantum 360X, 810, or 910 models.
Answered by: Customer Support
Date published: 2025-10-23

Are these headphones Bluetooth capability

Asked by: Dre dog
Thanks for your question. Our JBL Quantum 400 doesn't have a Bluetooth feature. If you're looking for a headphone that does support Bluetooth connection, you might want to check our JBL Quantum 800 and later versions of our JBL Quantum series of Headphones.
Answered by: Customer Support
Date published: 2023-08-06

Are they compatible with an iPhone? 

Asked by: Jpm123
Thank you for your question. The JBL Quantum 400 can be connected via audio cable 3.5mm, but not over Bluetooth. If your iPhone is capable of an adapter for the 3.5mm cable, then yes, you can connect the JBL Quantum 400 to your phone. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2024-06-11

Is there any way we can order a spare USB-C cable or 3.5mm cable for the headset?

Asked by: Kamiboy88
Thanks for reaching out. The 3.5 mm Audio Cable (Part # 130-3251200B2), for our JBL Quantum 400 is in-stock and can be purchased directly from us. Please contact our Customer Support Team for further assistance.
Answered by: Customer Support
Date published: 2024-06-11

Will these be too big for a 9 year old?? At the smallest setting, could they fit a child?

Asked by: Mdouble
Our JBL Quantum 400 can be adjusted to fit different or even bigger sizes. However, we have the JBL JR300BT headphones were designed mainly for kids from the ages 3 to 10 years old. In case it doesn't fit, you can return it back to us and get your money back. If you have questions, let us know here: https://support.jbl.com/us/en/
Answered by: Customer Support
Date published: 2024-06-11

Does the mic work with the Nintendo Switch? If so, how? 

Asked by: Mom of gamer
Thanks for reaching out. Our JBL Quantum 400 is compatible with the Nintendo Switch using the 3.5mm audio cable. Please visit our website to get more information about this product. https://bit.ly/3HwjaYe
Answered by: Customer Support
Date published: 2024-06-11

How can I turn in the lights to my head set 

Asked by: Yuli2019
Hi there. Please note that the LED lights on the Quantum 400 headset will work when connected via USB cable. It will not work when using the 3.5 Aux cable connection. With that said, if the LED lights can be turned on or off by pressing the holding mic mute button on the headset for about 5 seconds.
Answered by: Customer Support
Date published: 2024-06-11

Hi! I received these headphones as a gift recently and I noticed that the lights do not turn on for 3.5mm connection to an xbox controller. Is there any way that I can get the lights to work for xbox? Perhaps through a usb c to 3.5mm cable?

Asked by: bassglider03
We'd like to work with you directly so we could try some troubleshooting with your JBL Quantum 400. Please contact our Customer Support at https://bit.ly/3aRgqXL
Answered by: Katrina A
Date published: 2024-06-11
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