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JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

$144

JBL Quantum 400 Gaming Wired Over-Ear Headset - Black (JBLQUANTUM400BLK)

4805511
JBL Quantum 400 Over-Ear Gaming Headset - Black
$144

This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

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Description

Immerse yourself in enhanced soundscapes brought by the JBL Quantum 400 Gaming Wired Over-Ear Headset. Featuring QuantumSURROUND, this headset lets you experience enveloping audio that brings you right into the action. It also incorporates a flip-up directional boom mic for crystal-clear communication. Plus, this unit integrates a lightweight headband and memory foam ear cushions to provide next-level comfort while you play.

Key Features

  • Excellent Gaming Companion: Take over the gaming scene with the JBL Quantum 400. Here to provide crisp, clear acoustics and powerful bass effects, this device features 50mm dynamic drivers powered by JBL’s QuantumSound signature.
  • Versatile to Use: Whether you're playing games, watching multimedia content, listening to audiobooks, or enjoying other forms of entertainment, this headset has got your back.
  • Feature Packed: Fully immerse yourself in your favourite games, as the Quantum 400 incorporates QuantumSURROUND and DTS Headphone:X v2.0 technology. You can also customise your sounds using JBL’s QuantumENGINE PC suite (download required).
  • Be Heard Loud and Clear: This JBL Gaming Headset equips a voice-focused directional flip-up boom microphone, allowing you to communicate with your teammates instantly. It also has a handy mute feature for ease of use.
  • Reliable Headset: Thanks to its wired construction, you no longer have to worry about constantly running out of power while you play.
  • Optimised for Various Platforms: The Quantum 400 Headset flaunts a Game-Chat Balance Dial certified by DISCORD. It is also suitable for use with compatible platforms like Skype, TeamSpeak, and other communication platforms.
  • Play in Comfort: Stay chill and cosy even during intense gaming sessions. This over-ear headset comes with a lightweight headband with soft memory foam ear cushions to ensure maximum comfort you can count on.
  • Wide Compatibility: JBL’s Quantum 400 Over-Ear Gaming Headset works with PS5, PS4, Xbox Series, and PC with an available USB port. Additionally, it equips a 3.5mm audio cable input to accommodate consoles or mobile devices.
Specifications
All Product Details
Brand JBL
Product Type Headsets
Model Number Quantum 400
Colour Black
Headphone
Headphone Jack Type 3.5mm Headphone Jack
On-Ear Controls Yes
Driver Type (Headphone) Dynamic
Driver Size (Headphone) 50 mm
Sensitivity/Sound Pressure Level 98 dB @ 1kHz, 1mW
Headphone Frequency Response 20 Hz - 20 kHz
Impedance (Headphone) 32 ohm
Microphone
Microphone Frequency Response 100Hz - 10kHz
Diaphragm 4 mm
Pattern Type Directional
Microphone Sensitivity -40 dBV @1kHz/Pa
Connectivity
Wired / Wireless Wired
Connectivity Type USB, 3.5mm Jack
Additional Features
Compatibility PS5 and PS4, Xbox Series, PC with USB port, 3.5mm audio port for Console or Mobile devices
Dimensions
Product Width 8.8 cm
Product Depth 2.7 cm
Product Height 9.9 cm
Product Weight 0.28 kg
Warranty
Manufacturers 12 Months
Reviews
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • JBL Quantum 400 headset
  • Type-C to Type-A cable
  • 3.5mm audio cable
  • Windshield foam for boom microphone
  • QSG / Warranty card / Safety sheet
Questions & Answers

How long does the battery stay charged

Asked by: Ghosty2311
Thanks for your question. Our JBL Quantum 400 is a portable headset that needs to be connected to your PC/Laptop for use. If you're looking for wireless gaming headphones, we recommend the JBL Quantum 360X, 810, or 910 models.
Answered by: Customer Support
Date published: 2025-10-23

Are these headphones Bluetooth capability

Asked by: Dre dog
Thanks for your question. Our JBL Quantum 400 doesn't have a Bluetooth feature. If you're looking for a headphone that does support Bluetooth connection, you might want to check our JBL Quantum 800 and later versions of our JBL Quantum series of Headphones.
Answered by: Customer Support
Date published: 2023-08-06

Are they compatible with an iPhone? 

Asked by: Jpm123
Thank you for your question. The JBL Quantum 400 can be connected via audio cable 3.5mm, but not over Bluetooth. If your iPhone is capable of an adapter for the 3.5mm cable, then yes, you can connect the JBL Quantum 400 to your phone. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.
Answered by: Customer Support
Date published: 2024-06-11

Is there any way we can order a spare USB-C cable or 3.5mm cable for the headset?

Asked by: Kamiboy88
Thanks for reaching out. The 3.5 mm Audio Cable (Part # 130-3251200B2), for our JBL Quantum 400 is in-stock and can be purchased directly from us. Please contact our Customer Support Team for further assistance.
Answered by: Customer Support
Date published: 2024-06-11

Will these be too big for a 9 year old?? At the smallest setting, could they fit a child?

Asked by: Mdouble
Our JBL Quantum 400 can be adjusted to fit different or even bigger sizes. However, we have the JBL JR300BT headphones were designed mainly for kids from the ages 3 to 10 years old. In case it doesn't fit, you can return it back to us and get your money back. If you have questions, let us know here: https://support.jbl.com/us/en/
Answered by: Customer Support
Date published: 2024-06-11

Does the mic work with the Nintendo Switch? If so, how? 

Asked by: Mom of gamer
Thanks for reaching out. Our JBL Quantum 400 is compatible with the Nintendo Switch using the 3.5mm audio cable. Please visit our website to get more information about this product. https://bit.ly/3HwjaYe
Answered by: Customer Support
Date published: 2024-06-11

How can I turn in the lights to my head set 

Asked by: Yuli2019
Hi there. Please note that the LED lights on the Quantum 400 headset will work when connected via USB cable. It will not work when using the 3.5 Aux cable connection. With that said, if the LED lights can be turned on or off by pressing the holding mic mute button on the headset for about 5 seconds.
Answered by: Customer Support
Date published: 2024-06-11

Hi! I received these headphones as a gift recently and I noticed that the lights do not turn on for 3.5mm connection to an xbox controller. Is there any way that I can get the lights to work for xbox? Perhaps through a usb c to 3.5mm cable?

Asked by: bassglider03
We'd like to work with you directly so we could try some troubleshooting with your JBL Quantum 400. Please contact our Customer Support at https://bit.ly/3aRgqXL
Answered by: Katrina A
Date published: 2024-06-11
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