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HP 27" All-In-One Desktop - AMD Ryzen AI 7 16GB-RAM 1TB-SSD Copilot+ PC - Shell White (27-ct2004a)
HP 27" All-In-One Desktop - AMD Ryzen AI 7 16GB-RAM 1TB-SSD Copilot+ PC - Shell White (27-ct2004a)
$2,698
HP 27" All-In-One Desktop - AMD Ryzen AI 7 16GB-RAM 1TB-SSD Copilot+ PC - Shell White (27-ct2004a)
BD7M3PA#ABG
Available on 50 months of equal Interest Free instalments:
approximately per month
^ Total repayments $2,698 (excluding fees). Min purchase of $1,500 applies. Offer ends 14/07/2026. Equal monthly payments required. Lending criteria, T&Cs & fees apply incl. a $55 estb. fee & $65 annual fee ($32.50 half yearly). Standard interest rate (currently 29.49% p.a.) applies after interest free term ends. Exclusions may apply. *Further information on rates and fees can be found at gemfinance.co.nz. Credit provided by Latitude Financial Services Ltd.
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Intelligence meets power in this HP 27" All-In-One Desktop. Masterfully engineered for multitaskers, this desktop highlights a cutting-edge AMD Ryzen AI processor that delivers optimal performance, whether you’re streaming, working, gaming, or creating. It also runs on Windows 11 Home, so you can take advantage of its intuitive interface and handy Copilot capability. Plus, this unit comes packed with an HP 510SP keyboard and mouse, making it ready to use right out of the box.
Key Features
- Sleek Productivity Hub: With the HP 27" All-In-One Desktop, you can enjoy intelligent performance in a sleek, space-saving design. It is a stunning addition to your workspace, featuring an included HP 510SP Wireless Keyboard and Mouse for quick and clutter-free setup.
- Intelligent Computing Power: Experience efficient performance while working, streaming, or gaming! This HP Desktop incorporates an advanced AMD Ryzen AI 7 processor that renders a whopping 2 GHz speed and 5 GHz turbo speed.
- Speed Meets Storage: With its 16GB DDR5 RAM, you can seamlessly run your programs with less slowdown. It also has a 1TB SSD for storing your apps, documents, and media files securely.
- Big Screen Brilliance: This HP Desktop boasts a large 27-inch IPS display, allowing you to see every detail in crisp 1920 x 1080 resolution. Plus, it integrates advanced AMD Radeon Graphics to deliver fluid and rich visuals every time.
- Work, Chat, Stream: Conveniently participate in video conferences or online classes, thanks to the built-in FHD/1080p webcam. It also comes with two speakers and a microphone to make every interaction clear.
- Reliable Connections: The integrated Wi-Fi 6 and Bluetooth v5.4 technology enables you to connect to your network and devices wirelessly. It also has an HDMI port, 3.5mm audio port, DVI, RJ-45 Ethernet port, AC Smart Pin, a USB-C port, two USB Type-A, and two USB 2.0 Type-A ports for plugging in various peripherals.
- Smart & Intuitive: Enhance your everyday workflow! The preloaded Windows 11 Home offers Copilot capability, allowing you to get intelligent assistance whenever you need. From organising apps to automating repetitive actions, this HP Desktop has got you covered.
| Brand | HP |
|---|---|
| Product Type | All-in-One Desktops |
| Model Number | 27-ct2004a |
| Colour | White |
Display
| Screen/Panel Type | IPS (In-Plane Switching) |
|---|---|
| Screen-Size | 27" |
| Screen Resolution | 1920 x 1080 |
| Typical Brightness | 300 nits |
Processor
| Processor Brand | AMD |
|---|---|
| Processor Type | Ryzen AI 7 |
| Processor Model | 350 |
| Processor Generation | Ryzen AI 300 Series |
| Processor Speed | 2 GHz |
| Processor Turbo Speed | 5 GHz |
| Processor Feature |
|
Graphics
| Integrated Graphics | Yes |
|---|---|
| Integrated Graphics Type | AMD Radeon Graphics |
Storage
| SSD Capacity | 1 TB |
|---|---|
| RAM Capacity | 16 GB |
| RAM Type | DDR5 |
Webcam
| Integrated Webcam | Yes |
|---|---|
| Webcam Resolution | FHD/1080p |
Software & Operating System
| Operating System | Windows 11 Home |
|---|
Speaker / Sound
| Built-In Speakers | Yes |
|---|---|
| Number of Speakers | 2 |
Microphone
| Built-In Microphones | Yes |
|---|---|
| Number of Microphones | 1 |
Connectivity
| Wired / Wireless | Wired with Wi-Fi Connectivity |
|---|---|
| Wi-Fi Generations | Wi-Fi 6 |
| Supported IEEE Standards | 802.11ax (a/b/g/n/ac) |
| Connectivity Type | Bluetooth, Wi-Fi |
| Bluetooth Power Class | Class 1 |
| Bluetooth Version | v5.4 |
Connection
| USB Port | 1 x USB Type-C, 2 x USB Type-A, 2 x USB 2.0 Type-A |
|---|---|
| Computer Connection Ports |
|
Dimensions
| Product Width | 61.2 cm |
|---|---|
| Product Depth | 18.6 cm |
| Product Height | 51.6 cm |
| Product Weight | 6.7 kg |
Warranty
| Manufacturers | 12 Months |
|---|
Expert Reviews
Customer Reviews
HP 27" All-In-One Desktop - AMD Ryzen AI 7 16GB-RAM 1TB-SSD Copilot+ PC - Shell White (27-ct2004a) is rated
out of
5 by
95.
Rated 5 out of
5
by
Carolyn in Wisconsin from
Highly Recommend
Great computer. Loads Windows very fast when turning on. Graphics and sound are great. I like the large screen and the small space this takes up. Seems to stay cool (my old laptop was starting to easily overheat and then did not function properly--delay with keystrokes the longer it was on). The only thing that is not as convenient on this All-In-One is the plug-ins for USB, etc. are in the middle back. I have this close to the wall and that is a bit unhandy to do backups to a flash drive or plug in my wireless keyboard to charge but I can deal with it. For anyone wondering as I was, you have the ability to move the screen higher or lower for desired height. I'm short and do not like looking up too high! Overall, I am really enjoying this computer.
Date published: 2025-08-16
Rated 2 out of
5
by
User Tom from
Misleading, a bit slow, bad default settings that try to sell you things you don't need
Misleading description of the processor speed. "AMD Ryzen AI 7 350 (up to 5.0 GHz)" makes it seem like the chip runs at a 5 GHz clock speed but when you look at the system specs, the clock speed is only 2.0 GHz. My 8 year old Win 10 HP computer runs at 2.8 GHz. So chips are slower now? The computer boots up slower than my Win 10 machine...guessing it's the AI functionality that's creating some lag. Also there are so many default settings that have to be turned off, quite annoying getting constant pop-ups for suggestions even while letting the computer sit idle. If it weren't for the fact that software makers won't support Win 10 anymore, the Win 11 machine wouldn't provide any benefits over my Win 10 machine.
Date published: 2025-12-28
Rated 5 out of
5
by
GRANNY 8 from
How I really like my desktop.
I love it, it was more than what I expected. Quality is really good I love all the features I would recommend it to my friends and family.
Date published: 2025-10-02
Rated 1 out of
5
by
Anonymous from
It didn’t work and I don’t believe that it was new. I think it’s was a poor choice. I think not new
I do not think that this computer was new
Date published: 2025-07-04
Rated 5 out of
5
by
Sandra25 from
A nice looking computer. The silver model looks less obvious in my living room.
I bought this computer to replace an old model that was unable to load Windows 11. I was quite worried about losing data when I made the move, but the software provided by Microsoft did the job quickly and without any problems. I am delighted with the larger screen and the way it sits on my desk. Seems to take up less room even though it is larger.
Date published: 2025-11-20
Rated 1 out of
5
by
dud dud from
No help
Hi. I just got a new HP 27 inch all in one desk top, with Win11. After going through the initial startup, the computer restarted straight to a Bitlocker screen and wants a recovery key. When I try to enter the key code I am not allowed to enter letters, such as a "B". Numbers are accepted, but letters aren't! I've tried getting out of this mess for hours. I can't get beyond the screen because I can't enter the whole code!! I've tried selecting other sign issues, but the repair and reset options don't work. I've turned the computer off, and on, and off and on, to no avail. Every restart opens to the same locked screen. I can't get to a safe startup, startup, or any other helpful screen, period!! Bitlocker has turned my new computer into a lemon Since it's your product, I need you to help fix it, asap! Thanks, I hope. Can i get replacement computer that works on warranty.
Date published: 2025-04-24
Rated 5 out of
5
by
JAS5 from
Excellent purchase
So far so good with my HP I enjoy the color sound quality could have been a little bit better but I will pick up some speakers and definitely wireless keyboard and mouse
Date published: 2025-08-15
Rated 5 out of
5
by
Susan Peter from
Computer enjoyment
Fun and wonderful!!! I am "of a certain age" and was nervous as could be about "graduating" to a fancy new computer. No need to have been in a panic as it's a delight! While I still have things to learn about it, I love using it and exploring. A real treat!
Date published: 2023-10-10
Delivery
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
- 1 x Desktop
- 1 x Power Adapter
- 1 x HP 510SP White Wireless Keyboard and Mouse
- 1 x Power Cable
new or refurbished
<<AI_ASSISTED>>Dear Valued Customer,
This HP 27 inch All-in-One Desktop PC is a new product. While HP offers refurbished models for other systems, this specific model (BD0R4PA) is listed as a new Next Gen AI desktop.
Thank you for contacting HP. We recommend reaching out to our live product experts for a personalized demo. They will be happy to assist you with any further questions regarding the product.
HP Live Experts
https://www.hp.com/au-en/shop/live-experts
Date published: 2026-06-26
what does the refurbished computers ACTUALLY mean and include ? Is it second hand so not new? Are they old computers just with a software update?
Thank you for reaching out to HP!
Further further info on refurbished products please access the following link for more information:
HP Refurbished
https://www.hp.com/au-en/shop/hp-outlet-refurbished
Date published: 2026-03-13
What are the dimensions of the 27 inch screen for space issues
Dear Valued Customer,
the dimension of this product is,
Product Dimensions (metric) 61.25 x 18.62 x 44.09 cm
Thank you for reaching out to HP. Please reach out to our live experts for product demo, they will be more than happy to answer further questions regarding the product
Live Experts
https://www.hp.com/au-en/shop/live-experts
Date published: 2026-01-05
Does this model HP 27 inch All-in-One Desktop PC 27-cr0010a accept normal USB sticks
Dear Valued Customer,
Thank you for reaching out to HP. Please reach out to our live experts for product demo, they will be more than happy to answer further questions regarding the product
Live Experts
https://www.hp.com/au-en/shop/live-experts
Date published: 2025-11-24
Which is best PC 27 cr0000a or PC cr0004a or PC core ultra 7 cr1004a. Also which is newest
Thank you for reaching out to HP!
For product comparisons query based on usage suitability, please reach out to our Sales Team for further assistance. For more HP product options you may reach out to our Sales team for recommendation and latest promotions:
Sale
+61 288 061 500 (WhatsApp)
1300 462 370 (Call Line)
shop@hp.com (Email)
HP Live Expert:
https://www.hp.com/au-en/shop/live-experts
Date published: 2025-09-08
Does this pc have USB ports please?
Thank you for reaching out to HP!
This PC has the following USB ports:
1 USB Type-C® 5Gbps signaling rate; 2 USB Type-A 5Gbps signaling rate; 2 USB 2.0 Type-A; 1 headphone/microphone combo; 1 RJ-45
For more HP product options you may reach out to our Sales team for recommendation and available promotions:
Sale
+61 288 061 500 (WhatsApp)
1300 462 370 (Call Line)
shop@hp.com (Email)
Visit our HP Live Expert for available live product demonstration:
https://www.hp.com/au-en/shop/live-experts
Date published: 2025-09-01
hello im looking at purchasing an all in 1 -27inch with home windows 11 , my email is with telstra and im using outlook how do i set this up on the new computer
Thank you for reaching out to HP!
For further assistance please reach out to our Technical Support team for live guidance and setup configuration:
Technical Support:
Number: 13 10 47 (Option 1)
Monday - Friday
9am - 7pm AEST (Excl. Public Holidays)
Date published: 2025-08-01
Are any of the components user serviceable/upgradeable? Is the RAM in SODIMMs packaging or soldered to the board? Can the NVME drive be upgraded / changed later on? Thanks
Dear Valued Customer,
Thank you for reaching to HP.
Yes, this machine memory layout is 2 x 8 GB, meaning it come with 2 slots and you are able to upgrade by replacing the current RAM.
For the NVME SSD you are able to replace the current, if you want to upgrade to bigger capacity.
Please reach out to our live experts for product demo, they will be more than happy to answer further questions regarding the product
Live Experts
https://www.hp.com/au-en/shop/live-experts
Date published: 2025-07-21
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Pricing Terms
Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from 6pm Tuesday 30th June 2026 until midnight Tuesday 7h July 2026.
