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Microsoft Surface Pro 12" (1st Edition) - Snapdragon X Plus 16GB-RAM 256GB-SSD Copilot+ PC - Platinum (EP2-27652)

Microsoft Surface Pro 12" (1st Edition) - Snapdragon X Plus 16GB-RAM 256GB-SSD Copilot+ PC - Platinum (EP2-27652)

$1,698

Microsoft Surface Pro 12" (1st Edition) - Snapdragon X Plus 16GB-RAM 256GB-SSD Copilot+ PC - Platinum (EP2-27652)

DZ00112334
Microsoft Surface Pro 12" (1st Edition) - Snapdragon X Plus 16GB-RAM 256GB-SSD Copilot+ PC - Platinum (EP2-27652)
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Bonus
$1,698

$150 Harvey Norman Bonus Gift Card!

or 50 months of equal Gem Visa Interest Free Installments of
$33.96^
approximately
GEM Finance Card
Total repayments $1,698 excluding fees.

This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Available Services:
(Terms & Conditions apply. Click service name for more information.)

Premium Computer Setup $249
Essential Computer Setup $149
Old to New Data Transfer $149
In-Store Training (per 30 min) $49
Find in Store

Available on 50 months of equal Interest Free instalments:

$33.96^
approximately
per month
^ Total repayments $1,698 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 24/12/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
Description

$150 Harvey Norman Bonus Gift Card!

Introducing the Microsoft Surface Pro 12" (1st Edition), your ultimate companion for a smarter, faster, and more streamlined workflow. This innovative device is engineered to level up your digital experience, boasting an advanced Snapdragon X Plus processor that seamlessly handles your productivity and leisure tasks. It also perfectly combines Qualcomm Hexagon NPU and Copilot capability, so you can enjoy smooth AI assistance whenever you need. Furthermore, it works with a Surface Pro 12" Keyboard for full laptop use and a Slim Pen for expressing your creativity*.

Key Features

  • Speed Meets Smart: Unleash the unparalleled power and intelligence of the Microsoft Surface Pro! Driven by cutting-edge Snapdragon X Plus, this device delivers exceptional performance and lightning-fast responsiveness to take on your digital tasks seamlessly. It also features a Qualcomm Hexagon NPU with 45 TOPS for next-level AI processing.
  • Modern Marvel: Built for life on the go, the Surface Pro 12-inch flaunts a compact and lightweight design that you can bring anywhere. It also integrates a 165-degree fluid kickstand to ensure optimal viewing angles. Plus, you can even pair it with Surface Pro Keyboard for a laptop experience or a Surface Slim Pen to bring your ideas to life*.
  • Optimised for Everyday Efficiency: The preloaded Windows 11 Home flaunts a clean, modern interface that’s easy to navigate for all users. It also helps you work smarter and faster, thanks to the AI Copilot tool. Furthermore, it supports Windows Hello, so you can securely access your device via facial recognition.
  • Immaculate Details: Experience edge-to-edge immersion while watching your favourite content, as this Microsoft Device utilises a PixelSense LCD touchscreen with 2196 x 1464 resolution and up to 90Hz refresh rate. It is also loaded with Adreno Graphics Processing Unit to ensure smooth and cinematic visuals, whether you’re gaming, streaming, or editing.
  • Room for What Matters: With its 250GB SSD, you can have enough space for your essential apps and various digital files. It also equips a 16GB LPDDR5X RAM to seamlessly handle your multitasking needs.
  • Ready for Entertainment: Get fully engaged in your media since the Surface Pro 1st Edition comes with stereo speakers that support Dolby Atmos. It also has an FHD/1080p webcam and studio mics with voice focus for crystal-clear communication during calls.
  • Long-Lasting Power: Surface Pro 12" provides up to 16 hours of battery life**, allowing you to tackle your productivity and leisure activities for longer. It also efficiently charges at 45W using a USB-C charging method***.
  • Ultra-Reliable Connectivity: Wirelessly connect to your network and compatible devices using the Wi-Fi 7 technology and Bluetooth v5.1 technologies. In addition, this unit is built with two versatile USB-C ports with support for Charging, data transfer, DisplayPort 1.4a, Surface Thunderbolt 4 Dock, and other accessories.

*Surface Pro 12-inch Keyboard and Slim Pen are sold separately.

**Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.

***Power unit sold separately.

Specifications
All Product Details
Brand Microsoft
Product Type 2-in-1 Devices
Model Number EP2-27652
Colour Platinum
Display
Screen/Panel Type LCD (Liquid Crystal Display)
Screen-Size 12"
Screen Resolution 2196 x 1464
Screen Aspect Ratio 3:2
Refresh Rate 90 Hz
Pixel Density (Pixels per inch) 220 ppi
Contrast Ratio 1200:1
Touchscreen Yes
Display Support Individually Colour-Calibrated Display, Adaptive Colour, Adaptive Contrast, Auto Colour Management Supported
Processor
Processor Brand Qualcomm
Chipset Snapdragon X Plus
Neural Processing Unit (NPU) Qualcomm Hexagon with 45 trillion operations per second
Graphics
Graphics Card Brand Qualcomm
Integrated Graphics Yes
Integrated Graphics Type Adreno Graphics Processing Unit
Storage
SSD Capacity
256 GB
RAM Capacity
16 GB
RAM Type LPDDR5X
Stylus & Smart Pen
Stylus Compatible Yes
Stylus Included No (Sold Separately)
Webcam
Integrated Webcam Yes
Webcam Type FHD/1080p
Software & Operating System
Operating System
Windows 11 Home
Speaker / Sound
Built-In Speakers Yes
Speaker Type Stereo speakers with Dolby Atmos
Speaker Power Output 2W
Microphone
Built-In Microphones Yes
Number of Microphones 2
Microphone Type Studio mics with voice focus
Battery
Battery Type Lithium Ion (Li-ion)
Rechargeable Yes
Battery Capacity (Wh) 37 Wh
Battery Life Up to 16 hours of local video playback, Up to 12 hours of active web usage
Charging
Charging Method USB-C
Standard Charging 45W
Connectivity
Wired / Wireless Wireless
Wireless Frequency Bands 6 GHz
Wi-Fi Generations Wi-Fi 7
Supported IEEE Standards 802.11be
Connectivity Type Bluetooth, Wi-Fi
Bluetooth Version v5.4
Connection
USB Port 2 x USB-C ports (with support for: Charging, Data transfer, DisplayPort 1.4a, Surface Thunderbolt 4 Dock and other accessories, Supports fast charging with a minimum 45W power supply via Surface Connect or USB-C)
Computer Connection Ports
  • USB-C
Software / App Compatibility
AI-Enabled Device Yes
Sustainability
Eco Friendly Battery cell contains 100% recycled cobalt. Thoughtful packaging: (71% recycled content in wood-based fibre consumer packaging. Paper-based, minimizing plastic use. 100% of our virgin paper comes from responsibly managed forests). ENERGY STAR® certified
Dimensions
Product Width 19 cm
Product Depth 0.7 cm
Product Height 17.4 cm
Product Weight 0.68 kg
Warranty
Manufacturers 24 Months
Reviews

Expert Reviews


Customer Reviews


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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • Surface Pro 12”
  • USB-C charging cable
  • Quick Start Guide
  • Safety and warranty documents
Terms & Conditions
Pricing Terms

Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from Wednesday 3rd December 2025 until midnight Wednesday 17th December 2025.

Offer Terms

Harvey Norman Bonus Gift Cards are issued on receipt of goods and expire 2 Months from date of issue. Bonus gift cards are not redeemable for cash and cannot be used in the transaction in which it is issued. If goods are refunded, then the gift card must be returned (if unused) or the value of the gift card must be deducted from the refunded amount. See www.harveynorman.co.nz/gift-card-terms-and-conditions.html or in-store for terms and conditions. Offer ends 5:59pm Tuesday 16th December 2025.

Questions & Answers
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Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.

Discover all the benefits Product CareTM brings you:
Certainty

With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.

Support

Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.

Advantage

Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.


There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Learn more about Product CareTM.

Terms & Conditions

Pricing Terms

Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from Wednesday 3rd December 2025 until midnight Wednesday 17th December 2025.

Offer Terms

Harvey Norman Bonus Gift Cards are issued on receipt of goods and expire 2 Months from date of issue. Bonus gift cards are not redeemable for cash and cannot be used in the transaction in which it is issued. If goods are refunded, then the gift card must be returned (if unused) or the value of the gift card must be deducted from the refunded amount. See www.harveynorman.co.nz/gift-card-terms-and-conditions.html or in-store for terms and conditions. Offer ends 5:59pm Tuesday 16th December 2025.

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