Loading...

JBL Soundgear Sense True Wireless Open-Ear Headphones - White (JBLSNDGEARSNSWHT)

JBL Soundgear Sense True Wireless Open-Ear Headphones - White (JBLSNDGEARSNSWHT)

$199

JBL Soundgear Sense True Wireless Open-Ear Headphones - White (JBLSNDGEARSNSWHT)

5961858
JBL Soundgear Sense True Wireless Open-Ear Headphones - White
$199

This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Find in Store
Description

Break free from the traditional and embrace innovation with the JBL Soundgear Sense True Wireless Open-Ear Headphones! Offering enhanced soundscapes and full ambient awareness, these hybrid earbuds let you enjoy comfortable, open-ear listening that’s perfect for workouts, commutes, and everyday use. It also highlights a weatherproof design, a detachable neckband, customisable touch controls, and crystal-clear voice calls, so it can fully adapt to your lifestyle.

Key Features

  • Hybrid Music Companion: Boasting OpenSound Technology, these JBL Soundgear Sense headphones sit comfortably on your ears without blocking the ear canal. They deliver clear audio with minimal sound leakage, letting you enjoy music privately while staying aware of your surroundings.
  • Be Heard Loud and Clear: With four built-in microphones, you can rest assured that your calls stay crystal-clear even when you’re outside.
  • Hybrid Design: Enjoy all-day comfort and stability with adjustable earhooks, plus it comes with a secure neckband that stays put no matter how hard you move.
  • User-Friendly Controls: JBL’s Soundgear Sense features all-access touch control that lets you quickly manage music, adjust volume, and take calls. Meanwhile, the My JBL Headphones app allows you to customise gestures, find your earbuds, and access Smart Audio & Video modes.
  • Long-Lasting Battery: Listen all day with up to 6 hours of wireless playtime and an extra 18 hours from the charging case. Plus, a quick 15-minute charge gives you an additional 4 hours of playtime.
  • Rugged Build: Designed with an IP54 dustproof and splashproof structure, these hybrid open-ear earbuds are built to keep up with your active lifestyle.
  • Seamless Connection: Thanks to Fast Pair, your earbuds connect automatically the moment you flip open the case. Meanwhile, Dual Connect lets you use both earbuds together or just one at a time.
Specifications
All Product Details
Brand JBL
Product Type Open-Ear Headphones
Model Number JBLSNDGEARSNSWHT
Colour White
Headphone
True Wireless Yes
On-Ear Controls Yes
Sports Headphones Yes
Driver Type (Headphone) Dynamic
Driver Size (Headphone) 16.2 mm
Sensitivity/Sound Pressure Level 112 dB
Headphone Frequency Response 20Hz to 20kHz
Impedance (Headphone) 32 ohm
Microphone
Built-In Microphones Yes
Number of Microphones 4
Microphone Frequency Response 20Hz to 20kHz
Charging Case
Charging Case Battery Capacity 600 mAh
Charging Case Recharge Time Approx. 2 hours
Headphone Battery
Headset Battery Type Lithium Ion (Li-ion)
Headset Battery Capacity 70 mAh
Headset Charge Time Approx. 2 hours
Battery Life/ Playtime with Full-charge Up to 24 hours
Charging Method USB Type-C
Connectivity
Wired / Wireless Wireless
Wireless Frequency Bands 2.4 GHz
Connectivity Type Bluetooth
Bluetooth Version v5.3
Bluetooth Profiles HFP 1.8, A2DP 1.4, AVRCP 1.6.2
Connection
USB Cable Included Yes
USB Cable Type USB-C Charging Cable
Durability
IP Rating IP54
Durability Feature Water Resistant, Splash Resistant, Dust Resistant
Software / App Compatibility
App Enabled Yes
Compatible App JBL Headphones App
Compatible Mobile Operating System Android, iOS
Dimensions
Product Width 5.1 cm
Product Depth 3 cm
Product Height 6 cm
Product Weight 0.07 kg
Warranty
Manufacturers 12 Months
Reviews
JBL Soundgear Sense True Wireless Open-Ear Headphones - White (JBLSNDGEARSNSWHT) is rated 4.5 out of 5 by 61.
Rated 5 out of 5 by from Wow, Wow, and Wow! [This review was collected as part of a promotion.] It is a very rare day when I try a new product and get blown away right out of the box! Let me explain why. Being an active part time muscian for over 40 years and being an audio nut when introduce to same back in the 60's, I am a audio snob. If it dosen't rock my socks and provide the clarity to make my ears dance I quickly move on. My ultimate test was playing all sorts of music from head banging, big band, and everything in between. What I got was an experience that was surprising and satisfying on all levels. Highs, mids and bass were expertly engineer to provide a very pleasing balance. Plus the comfort was terrific after two plus hours I forgot that they were on my head. JBL B.T. connection has proven to be fast and reliable and these are no exception. Phone calls were clear on both sides. They do leak sound, but not something I care about unless I am in public venue. JBL hit this one at of the ball park. Sound quality, easy p z connection, and ultimate portability, sign me up!
Date published: 2023-11-24
Rated 5 out of 5 by from Comfy, long-lasting, and easy-to-carry. [This review was collected as part of a promotion.] Since I am mostly working or working out. I need earphones that are comfy, easy-to-carry, and that have a long-lasting battery life. For me, these earphones check the comfy aspect because they go over the ear, with a snug fir, and not directly in your ear which can be uncomfortable. In addition, their box is very easy to carry and can fit in your pocket. Lastly, these earphones have a very long battery life which is amazing since I only have to charge them two times a week max. In the end, these earphones bring so much value to my life since I need them for work and fitness-related purposes.
Date published: 2024-01-11
Rated 4 out of 5 by from A really good alternative to sealing earbuds [This review was collected as part of a promotion.] The idea behind these is great - because they don't go directly into the ear canal I can wear them comfortably for longer periods of time and JBL did a really good design on the way they can move and snap in place to fit you personally. But at the same time I think this also causes some loss in the sound quality compared to other sealing headphones that I have from JBL. They also have a little less battery life per charge than some of my others. If you are looking for open ear design I would still recommend these but just know going in they might not be equal to other JBL headphones you may own.
Date published: 2023-11-24
Rated 5 out of 5 by from Lightweight, comfortable, powerful headphones. [This review was collected as part of a promotion.] Very comfortable and secure headphones. The fit snug over my ears and the three position option to cover your ears are fantastic. I've been in several meetings with these and nobody can tell I'm wearing headphones and claim to hear me perfectly. I've had awesome audio quality when in said calls as well as just listing to music. The case is super light and I've forgotten it's in my pocket most days. So far, great battery life between the case and earphones. The included neack piece is nice, it will get lost easily, wish the case had a way to store it.
Date published: 2023-11-29
Rated 4 out of 5 by from User Friendly and Comfortable These are good to use around the house and garden when I'm doing chores or gardening. Very easy to use - they switch on and connect as soon as you take them out of the case. I particularly like the touch button control which I can use even with grubby garden gloves on. They are just ON ear not IN ear so allow all the surrounding noise to be heard which is why they are no good in town or wherever there is loud noise. I have different earphones for that anyway. I like these because they do not hurt my ears even if worn all day. Range is not bad but not as good as my JBL headphones. That said, they are way smaller and more comfortable, so can't complain.
Date published: 2025-10-27
Rated 5 out of 5 by from Light As a Feather & Absolutely Astounding Sounds [This review was collected as part of a promotion.] I just recently received my JBL SoundGear Sense and I cannot be more pleased. I love how easy and comfortable to wear without compromising the sound quality. I wore them jogging and decided to wear the additional band that came with them and you would never know their on. Also comes with an adoring charging case that very slim and easily fits anywhere. In my opinion they are the bees knees. I have to highly recommend them. You will not be disappointed. Keep up the great work JBL.
Date published: 2023-11-26
Rated 5 out of 5 by from Great sound for over the ear headphones [This review was collected as part of a promotion.] I wasn't sure what to expect from an over the ear headphone but was pleasantly surprised by how great the sound was. I found these to be very comfortable with or without my glasses on. Easy tap controls on the headphones to change songs or volume. Connectivity to my phone was easy. Comes with a headstrap if you don't feel secure without it but I found them to fit just right.
Date published: 2023-11-25
Rated 1 out of 5 by from Disappointing experience I wanted to like JBL, but this was a disappointing first experience. I purchased the Soundgear Sense expecting a standard two-ear device. When one earpiece needed replacement, I was told the product is still being sold, but the individual left earpiece is “no longer available.” That leaves me with a half-working product and no real way to fix it. The only solution offered was a discount to buy an entirely new unit, which doesn’t sit right when the issue is a basic replacement part. At the end of the day, I support companies that stand behind their products, and this didn’t feel like that.
Date published: 2026-03-24
  • y_2026, m_5, d_3, h_4
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.43
  • cp_1, bvpage1
  • co_hasreviews, tv_1, tr_60
  • loc_en_NZ, sid_127807, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 295.48ms
  • REVIEWS, PRODUCT
Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • 1 x JBL Soundgear Sense earbuds
  • 1 x Neckband
  • 1 x USB-C Charging Cable
  • 1 x Charging case
  • 1 x Warranty/Warning
  • 1 x QSG
Questions & Answers

Can you call from your earphones without using your cellphone?

Asked by: Bo ss
Thanks for your question. You can not make or receive calls directly from the JBL Soundgear Sense without a phone. Our earbuds don’t have standalone calling capability, they need to be connected to your phone via Bluetooth to handle calls. However, it can be used for voice commands when connected to your phone. Once paired via Bluetooth, you can activate your phone’s voice assistant (such as Google Assistant or Siri) through the JBL Soundgear Sense to make calls, send messages, or control functions hands-free.
Answered by: Customer Support
Date published: 2026-01-24

Does it have noise cancellation

Asked by: pk26
Thanks for your question. Our JBL Soundgear Sense does not have active noise cancellation (ANC). Instead, it uses OpenSound technology, an open-ear design that lets sound in and out naturally, so you can still hear your surroundings.
Answered by: Customer Support
Date published: 2025-11-23

do you need the case in range to stay conected?

Asked by: susan1234567
Thanks for your question. The earbuds will remain connected to your phone even without the charging case. The case is solely for charging and does not interrupt the Bluetooth connection.
Answered by: Customer Support
Date published: 2025-11-19

When you are on phone A , incoming call from phone B , switch call to phone B . I want to know if the phone A put on hold or turn off

Asked by: John260
Thank you for your question. We tested our JBL Soundgear Sense and used the multipoint connection feature. When on a call on Phone A, if there is an incoming call on Phone B, the call will not switch; it will remain on Phone A, and the sound from Phone B will go to the speakerphone. The call on Phone A will neither be put on hold nor turned off.
Answered by: Customer Support
Date published: 2025-10-13

Can it hold 2 conversations on 2 phones at the same time ?

Asked by: John260
Thanks for your question. Our JBL Soundgear Sense can be paired with two devices at the same time through multipoint connection, but it can only play audio or handle calls from one device at a time. You would need to pause or end the activity on one device before switching to the other.
Answered by: Customer Support
Date published: 2025-10-09

How long should the case take to charge.

Asked by: Kazzie
Thank you for your question. Charging it with the USB Type-C cable every 15 minutes will give you 4 hours of music. For further support, we welcome you to contact our JBL Customer Support team: https://support.jbl.com/gb/en/ Thank you.
Answered by: Customer Support
Date published: 2024-01-29

Do you recommend this product or another JBL product for wearing whilst sleeping? I need something that won't fall out my ear when I turn over. It shouldn't make me sweaty like wearing over-ear headphones

Asked by: Will468
Thank you for your question. For further support, please contact our JBL Customer Support team: https://support.jbl.com/gb/en/
Answered by: Customer Support
Date published: 2025-11-16

How can I buy jbl soundgear sense in Canada?

Asked by: Karan77
We appreciate your interest. As of the moment, our JBL SoundGear Sense is available in European countries including the UK, France, Germany, and a few others. The product has not yet been launched or stocked in the US, Canada, and other major markets globally.
Answered by: Customer Support
Date published: 2023-12-13
  • y_2026, m_5, d_3, h_4CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.43
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_8
  • loc_en_NZ, sid_127807, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 290.26ms
  • QUESTIONS, PRODUCT

Recommended for you

    Online Shopping

    Help & Support

    Services

    My Account

    About Us

    © 2007-2026 Harvey Norman Stores (NZ) Pty Limited, Private Bag 94035
    Manukau, Auckland 2241
    All prices are inclusive of GST.

    Visa GEM AfterPay American Express Mastercard Paypal
    Secure online shopping
    ✖

    Select Location

    Use my location

    Please confirm your selection

    confirm
    change store selection

    Store Picker

    Travel Mode

    Stores