Loading...

JBL Tour One M2 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black (JBLTOURONEM2BLK)

JBL Tour One M2 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black (JBLTOURONEM2BLK)

$369

JBL Tour One M2 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black (JBLTOURONEM2BLK)

5692360
JBL Tour One M2 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black
Shortlist Compare
$369
or 24 months of equal Gem Visa Interest Free Installments of
$15.38^
approximately
GEM Finance Card
Total repayments $369 excluding fees.

This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Find in Store

Available on 24 months of equal Interest Free instalments:

$15.38^
approximately
per month
^ Total repayments $369 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends . Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz.
How it works
Description

Immerse in the ultimate sound experience with the JBL Tour One M2 Adaptive Noise Cancelling Wireless Over-Ear Headphones. Designed for modern audiophiles, this device boasts innovative features such as JBL’s Spatial Sound, Pro Sound, Smart Ambient, Smart Talk, Voice Aware, 4-Mic Technology, and more. It also delivers rich, crystal-clear audio quality along with superior wear comfort. Whether you’re in for a long flight, taking a walk, or just chilling at home, these headphones have got your back!

Key Features

  • Savvy Entertainment Companion: Press play and experience the power of the JBL Tour One M2 Over-Ear Headphones. This audio masterpiece combines the legendary Hi-Res certified JBL Pro Sound and proprietary Spatial Sound technology, delivering precise, accurate audio with less distortion. Plus, with Personi-Fi 2.0, you can efficiently adjust your audio to suit your taste.
  • Smart Noise Cancellation: Tour One M2 incorporates a True Adaptive Noise Cancelling feature, which intelligently blocks and regulates unwanted noise according to your environment. Now you can focus on your audio content even while you’re out and about!
  • Hear Your Background: Want to tune in to your surroundings? The Smart Ambient function has got you covered! You can also activate the Personal Sound Amplification to control your ambient sounds or use the Smart Talk for quick chats without removing your headphones.
  • Optimised EQ: These JBL Headphones come with a low-volume Dynamic EQ that ensures safe listening without sacrificing the sound quality. It effectively enhances both low and high frequencies to provide high-fidelity performance.
  • Superior Calls: Thanks to its 4-mic crystal call algorithm, you can ensure your voice is heard even while in a loud or windy setting. It also equips VoiceAware for easy adjustment of your microphone input.
  • Sleek and Stylish: Confidently wear the Tour One M2 anywhere you go, as it boasts a modern design and sleek Black finish. It is sure to blend well into your school, office, or casual looks.
  • Convenient Construction: Say goodbye to unsightly cords and enjoy a comfortable on-the-go music experience. This device showcases an ergonomic over-ear design, a lightweight headband, and soft ear cushions to deliver maximum comfort.
  • Accessible Controls: Make swift adjustments to your music using this headphone’s intuitive on-ear controls. You can also download the JBL Headphones app to have access to various useful audio settings via your smartphone. Plus, this unit offers Voice Assistant Integration via Amazon Alexa and Google Assistant for hands-free controls.
  • Long-lasting Battery: For longer listening sessions, these headphones provide up to 30 hours of battery life when ANC is enabled or 50 hours of playback with the ANC off. It also has 10-minute quick charging, which delivers an additional 5 hours of runtime.
  • Seamless Connections: JBL Tour One M2 includes Bluetooth 5.3 connectivity, allowing you to wirelessly connect to your compatible smartphones. It also supports Google Fast Pair and Microsoft Swift Pair, so you can swiftly discover nearby compatible Bluetooth devices or Windows 10 or higher PCs and pair with just a single tap.
Specifications
All Product Details
Brand JBL
Product Type Over-Ear Headphones
Model Number JBLTOURONEM2BLK
Colour Black
Headphone
Noise Cancelling Yes
Noise Cancelling Type Adaptive
On-Ear Controls Yes
Driver Type (Headphone) Dynamic
Driver Size (Headphone) 40 mm
Sensitivity/Sound Pressure Level 117 dBSPL@1 kHz
Headphone Frequency Response 10Hz to 22KHz
Impedance (Headphone) 32 ohm
Audio
Audio Connector to Earpiece 3.5mm
Adapter Included Yes
Microphone
Built-In Microphones Yes
Headphone Battery
Headset Battery Type Lithium Ion (Li-ion)
Headset Battery Capacity 920 mAh
Headset Charge Time 2 hours from empty
Music playtime with Bluetooth on Up to 30 hours
Battery Life/ Playtime with Full-charge Up to 50 hours
Charging Method USB Type C
Connectivity
Wired / Wireless Wireless
Wireless Frequency Bands 2.4 GHz
Connectivity Type Bluetooth
Bluetooth Version v5.3
Bluetooth Profiles A2DP 1.3.2, AVRCP 1.6.2, HFP 1.7.2
Voice Assistant
Amazon Alexa Compatible Yes
Google Assistant Compatible Yes
Software / App Compatibility
App Enabled Yes
Compatible App JBL Headphones App
Compatible Mobile Operating System Android, iOS
Dimensions
Product Width 7.2 cm
Product Depth 20.5 cm
Product Height 22.3 cm
Product Weight 0.87 kg
Warranty
Manufacturers 12 Months
Reviews
JBL Tour One M2 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black (JBLTOURONEM2BLK) is rated 4.4 out of 5 by 131.
Rated 5 out of 5 by from Crisp and comfortable. Effective noise cancelling [This review was collected as part of a promotion.] Crisp and comfortable! I LOVE THESE! These headphones are super comfortable and effective noise canceling. They also look as sharp as they sound. If you lift an earpiece, it automatically pauses the audio. I can't wait to try these on a flight. I love that it comes with accessories to connect via audio cable, including a double 3.5mm adapter.
Date published: 2023-05-11
Rated 1 out of 5 by from Headphones Cracked and broke While i did like the headphones overall before they broke. i had them for less than a year and cracks starting appearing within less than a month of receiving them. as i continued to use them shards of plastic began to fall out as the cracks got worse and the seam of the right earphone split. the headphones also had trouble detecting if i was wearing them or not and so the hear through and noise cancelling would switch on and off at random. not long before they fully broke the audio would also crackle and pop when in use. i never dropped these headphones, the damage was caused simply by wearing them. a friend of mine has similar headphones and theirs also has cracks in the same places mine did, albeit not as many and theirs haven't fallen apart (yet). im very disappointed in this product, it was a very good pair of headphones but its not worth it if they barely lasted.
Date published: 2025-07-26
Rated 1 out of 5 by from Troubled experience Bought these soon after release and ran into a problem. Whenever connected wirelessly with ANC on there would be a very unpleasant distortion sound from the right earphone almost like someone is scratching the mic. I proceeded to get a replacement pair and ran into the same issue. I’m not sure if both pairs were faulty or the problem needed to be resolved through a future update but for this price point I shouldn’t run into these kinds of problems. (I did troubleshoot with different headphones and different sources of connection and the problem still persisted.) As far as the features go they’re good but not great to justify the price. Most features are more gimmicky than useful. Would not recommend.
Date published: 2023-10-28
Rated 5 out of 5 by from Amazing noise cancellation headphones Love the headphones, nice and comfortable to wear and produce amazing quality audio. I specifically love the noise cancellation. I bought these for travelling and it makes me as a nervous passenger so much more at ease. Even on take off you barely hear the engines and once in the air you think the cabin is silent, until you take them off. Price point is fair and reasonable, much cheaper than some of the other names out there and the audio quality in my average user opinion is excellent. I think these are a great product and I think the price is reasonable in comparison to other brands making similar products.
Date published: 2023-11-23
Rated 2 out of 5 by from Great case and comfort BUT.. I brought these headphone about 10 months ago, they are super comfortable, but still a little on the big size for the band going across. BUT, the biggest issuses I have found they are not even good at noise cancelling my previous headphones that were less than half the price had better noise cancelling and would not keep disconnecting and reconnecting, and making static noises very loudly. These issuse are very annoyin, i had tried all the fixes said to do but nothing changes. The static/pulsing nosie is very painful for someone with senstive hearing and suffering from headache. Otherwise I love this headphone, especially the case they come with.
Date published: 2025-10-10
Rated 4 out of 5 by from Light and comfortable - could do with an upgrade After using these headphones for the last week i have a mixed opinions for these headphones. They were easy to connect and setup and the app is quite easy to use. The active noise cancellation is quite good but still sound comes through, when comparing to some other headphones I use. The most disappointing aspect of these headphones is the Bluetooth codex. These headphones are not capable of using LDAC and can only use AAC. So, I am unable to get the most out of lossless audio. The headphones are comfortable and are very light. The control on the headphones are easy to use and comes with various audio cables to connect to different devices which is good.
Date published: 2023-09-18
Rated 5 out of 5 by from Great overall headphone. I have been using them for 1 months. They are great. 1. Great comfort. They dont press on my ears and cover most of it. 2. Audio is good. I am very satisfied. I an not an expert to give that kind of judgement, but everyday user will be satisfied. 3. App is good. I wish by default, ANC could be switched off to extend battery life. The only con. But it can be disabled by pressing one button. 4. Mic is very good. One of the best from what I have tried. Good at isolating crowd noise, traffic, cars, inside bus. The other user can hear ur voice. This was one of the biggest features I was looking for. Highly recommend to buy these.
Date published: 2025-06-18
Rated 4 out of 5 by from Great price I have had these for a couple of weeks now so it feels like the right time to review. Firstly, these are a great price for the quality. They have a simple design that don’t stand out, which I like. The set up is really simple and they connect with my phone instantly. The noise cancellation is superb. I have mainly used these whilst walking and in the gym, which brings me onto the reason I have only given 4 stars. Despite having my phone next to me, I get interference. This happens during a not particularly busy period. I have tried all the troubleshooting to no avail. I must be clear though that the interference is only for a short period and doesn’t happen often.
Date published: 2023-11-22
  • y_2025, m_12, d_4, h_7
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasreviews, tv_3, tr_128
  • loc_en_NZ, sid_103420, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 76.98ms
  • REVIEWS, PRODUCT
Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • 1 x JBL Tour One M2 Headphones
  • 1 x Carrying case
  • 1 x 3.5 mm audio cable
  • 1 x Flight adaptor
  • 1 x USB Type-C charging cable
  • 1 x Warranty / Warning (W / !)
  • 1 x QSG / Safety Sheet
Questions & Answers

Is there a reason you (JBL) do not mention Auracast, rather you call it Multipoint Connection?

Asked by: NextAvailableID
Thanks for your question. The Auracast feature allows you to connect to another Auracast unit, while the multipoint connection feature enables simultaneous connections to up to two devices.
Answered by: Customer Support
Date published: 2025-11-18

do JBL headphones turn off when connected to the power/charger

Asked by: hanky
Thank you for reaching out. Our JBL Tour One M2 lights red when being charged.
Answered by: Customer Support
Date published: 2025-11-15

Do you sell replacement pads for your ones?

Asked by: PettyMurphy
Thanks for your question. Yes, we do offer replacement ear pads for the JBL Tour One M2 headphones. The part number for the replacement ear pads is 940399-047009, and the price for a set is $31.35. Please be advised that we only accept part orders via phone call, you may contact our customer support to place an order.
Answered by: Customer Support
Date published: 2024-03-21

JBL tour one M2 is compatible LDAC codec ?

Asked by: Jcbr
Thanks for reaching out. Our JBL Tour One M2 supports the SBC Bluetooth codec, which is the default codec used by most Bluetooth devices. However, it does not support AAC, aptX HD, or LDAC codecs.
Answered by: Customer Support
Date published: 2024-03-16

What material are the ear pads?

Asked by: Gemma27
Thanks for your question. Our JBL Tour One M2 earpads are made of high-quality plastic with padded synthetic protein leather.
Answered by: Customer Support
Date published: 2023-11-25

Are there replacement ear pads forJBL Tour One M2 headphones?

Asked by: dusfb
Thanks for your inquiry. If you're interested in purchasing our replacement JBL JBL Tour One Earpads, you can easily do so by getting in touch with our customer support. Simply reach out to them, and they will be able to assist you with your order. For your reference, the specific part number of the charging case is 08-T0URLR-XX0B1S.
Answered by: Customer Support
Date published: 2023-10-27

Do the JBL Tour One M2 headphones have an IP rating?

Asked by: dusfb
Thanks for your question. Our JBL Tour One M2 does not feature an IPX rating and is not water-proof or sweat-proof. Overexposure to water or moisture can result in irreversible damage to this unit.
Answered by: Customer Support
Date published: 2023-10-27

Hi JBL guys, I've just received my JBL Tour One M2 headset and and it's great ! One thing I couldn't find neither in the manual nor the app is: "When/how to do the first time charge?" Should I wear them off first, or should I charge them brfore first use?

Asked by: Hrissimir
Our JBL Tour One M2 comes with a factory charge when brand new, but it varies. With this, there is no direct time frame that we can provide for an initial charge. Unlike older devices that needed a certain amount of time plugged in initially, batteries now are better and do not require this. But it's best to fully charge the device first for longer usage.
Answered by: Customer Support
Date published: 2023-10-04
  • y_2025, m_12, d_4, h_7CST
  • bvseo_bulk, prod_bvqa, vn_bulk_3.0.42
  • cp_1, bvpage1
  • co_hasquestionsanswers, tq_12
  • loc_en_NZ, sid_103420, prod, sort_[SortEntry(order=LAST_APPROVED_ANSWER_SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_harvey-norman-en_nz
  • bvseo_sdk, p_sdk, 3.2.1
  • CLOUD, getContent, 75.59ms
  • QUESTIONS, PRODUCT
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.

Discover all the benefits Product CareTM brings you:
Certainty

With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.

Support

Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.

Advantage

Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.


There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.

Learn more about Product CareTM.

Recommended for you

Please confirm your selection

Store Picker

Travel Mode

Stores