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Sony WH-1000XM5 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black

Sony WH-1000XM5 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black

$438

Sony WH-1000XM5 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black

WH1000XM5B
Sony WH-1000XM5 Wireless Noise Cancelling Over-Ear Headphones - Black
$438
$18.25^ approximately

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Available on 24 months of equal Interest Free instalments:

approximately per month

^ Total repayments $438 (excluding fees). Min purchase of $250 applies. Offer ends . Equal monthly payments required. Lending criteria, T&Cs & fees apply incl. a $55 estb. fee & $65 annual fee ($32.50 half yearly). Standard interest rate (currently 29.49% p.a.) applies after interest free term ends. Exclusions may apply. *Further information on rates and fees can be found at gemfinance.co.nz. Credit provided by Latitude Financial Services Ltd.

How it works
Description

Meet the Sony WH-1000XM5 Over-Ear Headphones, a premium device featuring industry-leading noise cancellation, stunning craftsmanship, and exceptional wearing comfort! This cutting-edge headset boasts powerful drivers and an impressive 30-hour battery life, so you can bask in your favourite tunes all day long. It also incorporates a wireless foldable design, letting you enjoy crystal-clear audio anytime, anywhere.

Key Features

  • Indulge in Premium Sounds: Experience premium, concert-like soundscapes straight to your ears with the Sony WH-1000XM5 Over-Ear Headphones. Combining a powerful 30mm neodymium driver, Integrated Processor V1, DSEE-HX Extream, and Edge-AI, this unit lets you enjoy clear and high-resolution audio.
  • Ultimate Noise Cancelling: This audio device incorporates Adaptive Noise Cancellation and a QN1 HD Processor, so you can tune out the world and tune in to your music.
  • Versatile To Use: Jam your way as these Sony Headphones flaunt advanced wireless technology and a headphone cable, allowing you to switch from wireless to wired listening seamlessly. It also has Bluetooth v5.2 connectivity, letting you pair with up to two compatible devices simultaneously.
  • Streamlined Build: Made to deliver unparalleled comfort, the Sony WH-1000XM5 incorporates a lightweight structure, soft-fit earpads, and an earpiece swivel. It also offers excellent splash and sweat resistance, so it can keep up with your active lifestyle.
  • Portable Music Companion: Thanks to its foldable design and collapsible travel case, you can effortlessly pack your headphones inside your bags and take them along with your adventures.
  • Seamless Communication: Be heard loud and clear as this headset equips an omnidirectional microphone. You can also take advantage of nifty features such as ‘Speak-to-Chat’, Quick Attention Mode, and Adjustable Ambient Sound modes.
  • Keep the Music Going: Powered by a Lithium-Ion battery, these Sony Headphones offer up to 40 hours of runtime (with NC Off/Wireless). It also lets you enjoy an extra 3 hours of playback by quickly charging it for 3 minutes*.
  • Innovative Interface: Engineered with a wearing sensor, these over-ear headphones automatically pause your music the moment you take them off. It also offers hands-free voice control via Google Assistant and Amazon Alexa for extra convenience. Plus, you can download the Sony Headphones Connect App to have access to additional features for your device.

*Using USB-PD compatible AC charger (not supplied).

Specifications
All Product Details
Brand Sony
Product Type Over-Ear Headphones
Model Number WH1000XM5B
Colour Black
Headphone
Noise Cancelling Yes
Noise Cancelling Type Adaptive
On-Ear Controls Yes
Earpiece Swivel Yes
Driver Type (Headphone) Closed, Dynamic
Driver Size (Headphone) 30 mm
Sensitivity/Sound Pressure Level 102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
Headphone Frequency Response 4 Hz - 40,000 Hz (JEITA)
Impedance (Headphone) 48 ohm
Foldable Yes
Microphone
Built-In Microphones Yes
Number of Microphones 4
Headphone Battery
Headset Battery Type Lithium Ion (Li-ion)
Headset Charge Time 3 hours
Headphone Quick Charging Time 3 mins charge for 3 hours playback (Approx.)
Battery Life/ Playtime with Full-charge Up to 30 hours (NC On/Wireless), Up to 40 hours (NC Off/Wireless)
Charging Method USB Type-C
Connectivity
Wired / Wireless Wireless
Wireless Frequency Bands 2.4 GHz
Connectivity Type Bluetooth
Bluetooth Power Class Class 1
Bluetooth Range 10m
Bluetooth Version v5.2
Maximum Paired Devices 2
Connection
USB Port 1 x USB-C
Other Connections Ports 3.5mm Jack
Voice Assistant
Voice Commands Yes
Amazon Alexa Compatible Yes
Google Assistant Compatible Yes
Durability
Durability Feature Splash Resistant, Sweat Resistant
Software / App Compatibility
App Enabled Yes
Compatible App Sony Headphones Connect
Compatible Mobile Operating System Apple iOS, Android OS
Dimensions
Product Width 18 cm
Product Depth 5.5 cm
Product Height 20.5 cm
Product Weight 0.25 kg
Warranty
Manufacturers 12 Months
Reviews
Sony WH-1000XM5 Adaptive Noise Cancelling Wireless Over-Ear Headphones - Black is rated 4.4 out of 5 by 451.
Rated 5 out of 5 by from Flight Changing Bought the XM5's a few weeks ago in preparation for another cross country work flight. Instead of taking my venerable Sony MD 7506's or Galaxy Buds Plus, the new XM5's are amazing. Jet engine noise? What noise. Shocked is an understatement. Anyway one of the flights was delayed from landing due to military training and the XM5's stayed on for 7 hours straight without discomfort. Industrial design is top class, clamp pressure is good, ear cups fit perfectly and are soft, headband feels light and the construction is very nice. Not sure how they breath but ears wern't sweaty after 7 hours. The app is 'ok' and I've turned off all the location features. Headphones work a treat.
Date published: 2024-07-17
Rated 2 out of 5 by from not comfy In contrast to many reviews on the web, I found them extremely uncomfortable even after wearing them only for 15 minutes. I blame it on the quite shallow earcups since the material feels soft. I looked at many competitors since and they all have way deeper earcups and feels better on the ear. Also they are very prone for sweat as there is no room for breathing probably to give extra passive noise cancelling. Otherwise would be happy with them but again the discomfort is a show stopper for me. Other things to critique is that Sony does not provide international warranty which I find poor given they are selling in all these countries
Date published: 2024-07-16
Rated 4 out of 5 by from good 4 music, bad 4 vids I bought this thinking it was the best of the best, especially compared to my previous Bose headphones. It is great at playing music and sounds excellent. However, when watching videos such as YouTube, movies, shows etc., the audio is not good at all, and the dialogue is muffled while sound effects are too loud. It sounds like the mixing of channels is wrong. This is not an issue with my laptop / phone etc, as videos sound perfect on other headphones. Please fix this with a software update, as it really sucks given these are meant to be one of the very best headphones. I want to enjoy my movie/show-watching sessions with good audio!
Date published: 2023-01-09
Rated 5 out of 5 by from Best yet Treated myself to over ear headphones after wearing Airpods for a few years. Previously I only used Beats on ear … these are far better than both the Beats and Apple (that i’ve tried). The comfort of wear, even after four hours is amazing, no needing to rest my ears or take breaks. One small downside is that they seem quite large fitting wise; I may have an extremely small head but they feel comfortably loose even when headpiece is fully tightened… as in they have been well worn in, but they are brand new. Nervous that they will stretch and loosen over time, with no tightening adjustment left. Still able to gym and run in them
Date published: 2025-02-19
Rated 5 out of 5 by from I love them. I bought this a couple of weeks ago. It's taken me a while to get used to the controls and the settings in the app but, I think I'm finally getting the hang of using it. I did have a problem that took me a while to fix. The headphones kept pausing over and over again and it was really annoying, until I found the sound settings on the app and realised it was set to pause automatically when I was talking to someone. I was singing along and the headphones thought I was talking to someone and pausing haha. Now I know to turn that feature off when I'm alone and want to sing along. The sound is good and they are comfortable to wear.
Date published: 2022-08-29
Rated 1 out of 5 by from Don't Great sound. Perhaps the worst purchase of my entire life. When your fragile hinges break in less than a year of gentle use and Sony will blame you for the damage and refuse to honour their own guarantee. It's so widespread and well documented that this particular model is subject to a class action lawsuit in New York (google 'Kanter v. Sony Corporation Of America et al'). Sony will not honour your consumer rights. If you are in a similar situation I also encourage you to file a complaint: https://www.gov.uk/consumer-protection-rights I could never in good conscience recommend anyone purchase anything from this company.
Date published: 2026-03-27
Rated 4 out of 5 by from Bluetooth is working well After my MX2 experience's it’s super to have multiple connections at the same time. It’s a shame that the controle software for the MX5 is not very stable, as if there are to many options and movements that is confusing at times. What word to use to activate the ambient sound or when I take of the headphone and it pause the source. When it works it’s fantastic but it doesn’t always work witch is a bit confusing. Then there is the matter of the smaller head band, what can be a bit painful after a few hours and I have to hove it around a lot after some time on my head. In that regard the MX2 was much less painful. Sound and weight is better on the MX5 I must say.
Date published: 2022-11-30
Rated 5 out of 5 by from Works well So far it's done everything I needed. Used it on a bunch of long flights and it cancels out most of the noise. Music is clear. Microphones are very good for making calls. It's comfortable to wear, except after about 8 hours my ears need some fresh air and a rest. The app works well but is mostly not needed, I don't use all the fancy features. UI is very intuitive to use, things like pausing, adjusting volume and all that, it's very easy to use. Sony's always been good at UI/UX. Overall it's a good purchase, worth the cost. The signal doesn't drop out. Noise cancellation isn't bothered by wind when outdoors
Date published: 2025-01-06
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • Sony WH-1000XM5 Headphones
  • Headphone cable (1.2m)
  • USB Type-C cable(Type-A to type-C/20cm)
  • Carry Case
  • Reference guide
Questions & Answers
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Pricing Terms

Limit 2 per customer. Personal shoppers only. Trade not supplied. Available from Thursday 30th April 2026 until midnight Tuesday 12th May 2026.

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