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Philips Sonicare 9900 Prestige Electric Toothbrush with SenseIQ & App Support - Champagne (HX9992/21)

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Philips Sonicare 9900 Prestige Electric Toothbrush with SenseIQ & App Support - Champagne (HX9992/21)
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$699
or 36 equal monthly interest free installments on a Gem Visa credit card of
$19.42^
GEM Finance Card
Total repayments $699 excluding fees.
NOT CURRENTLY AVAILABLE ONLINE

Available on 36 months of equal Interest Free instalments:

$19.42^
approximately
per month
^ Total repayments $699 (excluding fees). Min purchase of $500 applies. Offer ends 30/06/2026. Equal monthly payments required. Lending criteria, T&Cs & fees apply incl. a $55 estb. fee & $65 annual fee ($32.50 half yearly). Standard interest rate (currently 29.49% p.a.) applies after interest free term ends. Exclusions may apply. *Further information on rates and fees can be found at gemfinance.co.nz. Credit provided by Latitude Financial Services Ltd.
How it works
Description

Experience a personalised oral care routine with the Philips Sonicare 9900 Prestige Electric Toothbrush. SenseIQ technology intelligently detects pressure, motion, and coverage to optimise your brushing technique. Powered by Sonic Technology, it delivers up to 62,000 bristle movements and dynamic fluid action for a deep, refreshing clean. Plus, with five tailored modes, you can target deeper cleaning, whiter teeth, or healthier gums to suit your needs.

Key Features

  • Smarter Brushing: The Philips Sonicare 9900 delivers effortless, personalised oral care with advanced SenseIQ technology that senses pressure, motion, and coverage up to 100 times per second. It then automatically adjusts intensity for a gentle yet highly effective clean tailored to your needs.
  • Sonic Action: Brush plaque away effectively and gently with the DiamondClean Prestige 9900, featuring Sonicare Fluid Action that produces 62,000 bristle movements per minute and dynamic fluid action.
  • Incredible Cleaning Performance: Paired with the A3 Premium All-in-One brush head, it removes up to 20x more plaque*, improves gum health by 15x**, and eliminates up to 100% more stains in less than two days***.
  • Handy Modes: Tailor your brushing experience with 15 personalised settings designed to meet your unique needs. Choose from five modes—Clean, White+, Gum Health, Deep Clean, and Sensitive—and adjust intensity across three levels for optimal comfort and care.
  • BrushSync Technology: The Philips Sonicare Toothbrush syncs with your brush head for the perfect mode and intensity every time, plus it reminds you when it’s time to replace the brush head.
  • Innovative Pressure Sensor: Achieve an improved and healthier brushing habit thanks to the built-in light ring that illuminates when you apply too much pressure, helping you care for your gums.
  • Companion App: The toothbrush pairs seamlessly with the Sonicare App, so you can easily monitor your brushing and receive a personalised Progress Report.
  • Ease of Use: It boasts a sleek and compact handle and easy click-on brush heads for hassle-free use. It also includes a BrushPacer and Smartimer for added convenience.
  • Handy Travel Case: Stay on top of your oral care routine wherever you are, thanks to the included charging travel case that powers and protects your toothbrush on the go.
  • Long-lasting Battery: With typical use, Sonicare DiamondClean Prestige 9900’s battery can last for up to 2+ weeks on a single charge. It also has an auto shut-off function to save energy and extend battery longevity.

*Versus a manual toothbrush

**In 6 weeks vs. a manual toothbrush.

***In less than 2 days vs. a manual toothbrush.

Specifications
All Product Details
Brand Philips
Product Type Electric Toothbrushes
Model Number HX9992/21
Colour Champagne
Dental & Mouth Care
Oscillations per Minute 62,000/min
Travel Case Included
Dental & Mouth Care Feature
  • Daily Clean
  • Deep Clean
  • Tongue Clean
  • Gum Care
  • Sensitive
  • Whitening
  • Replacement Reminder
  • Real Time Feedback
  • Pressure Feedback
Dental & Mouth Care Accessories
Replaceable Brush Heads Yes
Number of Brush Heads Included In Box 2
Brush Head Design 1 x A3 Premium All-in-One, 1 x TongueCare+ tongue brush
Settings
Number of Modes 5 Cleaning Modes
Handle Design
Handle Design Sleek and compact design, Seamless touch control
Timer
Timer Yes
Timer Details BrushPacer and SmarTimer
Technology
Technology Type Sonic Technology
Sensors Pressure Sensor, Scrubbing sensor
Software / App Compatibility
App Enabled Yes
Compatible App AI-powered Sonicare app
Compatible Mobile Operating System Android OS 8.0 or above, iPhones on iOS 13.0 or above
Personal Care Power
Battery Type Lithium Ion (Li-ion)
Battery Life 2+ weeks Operating time (full to empty)
Rechargeable Yes
Battery Indicator Yes
Wattage/Voltage 110-220V
Dimensions
Product Width 2.9 cm
Product Depth 2.8 cm
Product Height 17.3 cm
Product Weight 0.42 kg
Warranty
Manufacturers 24 Months
Reviews
Philips Sonicare 9900 Prestige Electric Toothbrush with SenseIQ & App Support - Champagne (HX9992/21) is rated 4.3 out of 5 by 515.
Rated 1 out of 5 by from quality issue with handle tip - makes a loud sound Second time i'm submitting a warranty repair for this product in less than a year. The handle tip is loose creates a very loud buzzing sound. . I have sent both of my toothbrushes to phillips for warranty replacement and hopefully, identification of the underlying recurrent cause. This is a quality issue that has not been addressed or satisfactorily addressed. My husband bought a significantly cheaper version of this brush several years ago and has had zero issues. I previously had a sonicare for 15+ years without any issues at all. Dont need the high tech bluetooth functions. Just need a brush that works consistently and long term.
Date published: 2025-08-04
Rated 5 out of 5 by from Really works better After 2 uses, I could feel the difference in my teeth. I've used Sonicare for years, and this is best by far. No impressed with the APP, but the new head design gets between the teeth and makes my teeth feel smooth and clean. This time, I actually read and followed the brushing instructions. Hold the brush at 45 degree angle. I really don't care about the sensors, and the strength of the ultrasonic vibration seems similar to my old diamond clean. The travel case is compact. My last brush failed in less than 2 years, hopefully this will last longer. Photos show app feedback and comparison to older brush design.
Date published: 2022-11-06
Rated 5 out of 5 by from Excellent Toothbrush! [This review was collected as part of a promotion.] I’ve had Sonicare toothbrushes before, and this time I switched back to Sonicare from an Oral B. Sonicare wins hands-down. The app helps ensure that you don’t miss a spot while brushing, which is a nice perk. What I love about this model above the other Sonicare options is that there are no seams around the buttons for gunk to build up in. The buttons are seamless and touch-sensitive. I’m also a huge fan of this new brush head and feel that it gets my teeth cleaner. Finally, this brush holds a charge better than older models, and FAR better than my top-of-the-line Oral B model, (I can easily yet 25 days on a full charge, brushing 3x a day)!
Date published: 2024-06-30
Rated 5 out of 5 by from Symphony of Clean: Masterpiece of Oral Care [This review was collected as part of a promotion.] I recently upgraded to the Philips Sonicare DiamondClean 9900 Prestige, and oh, what a game changer! The SenseIQ technology genuinely tunes into my brushing style, tweaking its performance in real-time. I was stunned at how it reached the tricky spots, making plaque removal a breeze. And despite its powerful cleaning, it’s quite gentle on my gums. I saw less redness and puffiness in just two weeks. The stain removal feature is a winner too, my teeth look noticeably brighter. Plus, the color options are a chic touch. This toothbrush is an investment in my oral hygiene I'm thrilled about
Date published: 2023-10-03
Rated 1 out of 5 by from Disappointed I purchased the Philips Sonicare 9900 Prestige because it was the top of the range, and I thought it would be the best electric toothbrush and give the best results. I am hugely disappointed with this product. Although it has five modes: deep clean, clean, white, gum health and sensitive; you can’t move between modes unless you open the App on your phone using WIFI or Bluetooth. I don’t expect to have to fiddle with my phone while I’m cleaning my teeth. But I do want to use ‘deep clean’ and move on the ‘white’ during cleaning without having to log on to my phone. How ridiculous, how disappointing. What a waste of money….
Date published: 2025-10-28
Rated 3 out of 5 by from Delayed on off switch [This review was collected as part of a promotion.] The toothbrush and the travel case are aesthetically pleasing. The toothbrush has power and cleans very well. The traveling case charges the toothbrush when out of town or simply on the go. I believe that my carrying case is leather, which adds to the appeal and luxury feel. The only downside to this toothbrush could actually be considered a fatal flaw in my opinion there is a delay in the on-off switch. The first time I use the toothbrush I turned the power off remove the brush from my mouth and was splattered with toothpaste because the toothbrush did not go off
Date published: 2021-02-12
Rated 5 out of 5 by from Powerful and Effective [This review was collected as part of a promotion.] The toothbrush comes with a nice travel case which has the capability to charge the toothbrush while still in the case. It also has a good charging base in which the charger is separate allowing for easy cleaning of the base when needed. The toothbrush has 3 different intensity settings. I used the strongest one. The toothbrush is a little loud on the strongest setting but its my teeth incredibly clean. With my regular toothbrush, I normally have some coffee stains even after brushing but noticed them lightening after one use of this toothbrush.
Date published: 2021-02-11
Rated 4 out of 5 by from Great toothbrush - room for a few minor improvemen I love how clean my teeth feel after using this toothbrush and I love that it tracks when I should change the brushhead. It would be great if it behaved the same in all other modes as it does in the normal 'clean' mode. In this mode, it gives you the option to go back over sections of your teeth you may not have brushed so well. In other modes, it suggests you do this but restarting the toothbrush only offers you the option of cleaning your entire mouth again. I also feel like the sensors make it so that the chewing surface of your teeth could be completely overlooked when brushing (if you were to concentrate on following the app completely).
Date published: 2022-07-04
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Delivery
Delivery

We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.

Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).

What's in the box
  • 1 x Sonicare 9900 Prestige Handle
  • 1 x A3 Premium All-in-One Brush Head
  • 1 x TongueCare+ Tongue Brush
  • 1 x Prestige USB Charging Case
  • 1 x Charger Base
  • 1 x USB Cable
Questions & Answers
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Product Care
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With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.

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