Fisher & Paykel 11kg Front Loader Smart Washing Machine - White (Series 9/ WH1160F2)
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Fisher & Paykel 11kg Front Loader Smart Washing Machine - White (Series 9/ WH1160F2)
Fisher & Paykel 11kg Front Loader Smart Washing Machine - White (Series 9/ WH1160F2)
$2,277
Fisher & Paykel 11kg Front Loader Smart Washing Machine - White (Series 9/ WH1160F2)
Available on 50 months of equal Interest Free instalments:
$45.54^
approximately per month
^ Total repayments $2,277 (excluding fees). Payment is required monthly. Min purchase applies. Offer ends 24/12/2025. Exclusions, T&Cs & fees apply incl. a $55 Gem Visa estb. fee & annual fees ($65 Gem Visa (charged $32.50 half yearly)/$65 Gem CreditLine (charged $32.50 half yearly)). Interest rate (currently Gem Visa 29.49% p.a./CreditLine 29.95% p.a.) applies after any interest free term ends. Credit provided by Latitude Financial Services Ltd. For cash advances, an interest rate of 29.95% p.a. and fees of $2 Gem Visa/$6 Gem CreditLine applies. Further information on rates and fees can be found at gemfinance.co.nz. How it works
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Extended Range Item | Available by Special Order Only
Delivery expectation: 2-4 weeks This item is available by special order and may not be stocked in stores. Purchase online today to secure your product. For more information, please contact your local Harvey Norman store.
Simplify your laundry routine with the Fisher & Paykel 11kg 25 Program Front Loading Washing Machine! A smart and intuitive addition to your home, this cutting-edge appliance boasts ActiveIntelligence technology and 25 wash programs including Steam Refresh, Sanitise Wash, Optimise Wash, and Wool cycles to cater to your various fabric care needs. Furthermore, it has an “Add A Garment” function to easily insert additional clothes during the wash process. Say goodbye to laundry woes and hello to stress-free washing with this Fisher & Paykel machine.
Key Overview
11 kg Load Capacity
4.5 Star Energy Rating
4.5 Star Water Rating
25 x Programs
Wrinkle Free Option
App-Enabled via SmartHQ App
Choice of Cold Only or Hot & Cold Water Supply
(W x D x H): 600 x 675 x 850 mm
Product Highlights
Master Your Laundry: Elevate your laundry experience with the Fisher & Paykel Front Loading Washing Machine. Featuring spacious capacity, a variety of preset wash cycles, auto-dose, and advanced ActiveIntelligence technology, this machine is designed to learn your washing patterns and further simplify your laundry tasks. In addition, this unit also features a SmartDrive Technology Motor for whisper-quiet operation and long-lasting durability.
Smart Functions: This Fisher & Paykel Washing Machine is equipped with various wash cycles to accommodate all your clothes, including Activewear, Allergy, Bulky, Cottons, Delicate, Denim, Drum Clean, Easy Iron, Everyday, Handwash, Heavy, Quick 15-30, Rinse, Sanitise, Sheets, Silk, Sneakers, Soft toys, Spin, Sports, Steam Refresh, Synthetics, Towels, and Wool. It also features extra programs like Pre Wash, Quiet mode, Rinse +, Soak, Wrinkle Free, as well as 5 spin speeds (No Spin, 500, 800, 1100, 1400 RPM).
Hassle-Free Laundry Management: Experience added convenience, as this front-loading washer is designed with an “Add A Garment” (immediate door opening) feature that allows you to insert forgotten items during the wash.
Intuitive Controls: For seamless operations, this appliance features an intuitive SmartTouch Control Dial and an LCD that enables you to easily select and customise your laundry cycles. With its SmartHQ app and Wi-Fi support, you can easily utilise various handy remote laundry functions to further streamline your laundry experience.
Safety Features: For your peace of mind, this unit offers child and keylock, flood protection, auto out-of-balance correction, automatic water level, excess foam detection, and an anti-fungal door gasket. It is also designed with interior lighting for optimum visibility.
Made To Match: Experience a seamless laundry routine and enhance your room’s aesthetics by pairing this Fisher & Paykel Front Loading Washing Machine with a Fisher & Paykel DH8060P3 Heat Pump Condenser Dryer (sold separately). It can be installed as a freestanding unit, under the bench, or elevated using a compatible appliance raising & storage plinth (FM2060SG1), making it a breeze to set up.
*Some assembly is required.
Specifications
Specifications
All Product Details
Brand
Fisher & Paykel
Product Type
Front Load Washing Machine
Model Number
WH1160F2
Colour
White
Product Specifications
Series
Series 9
Family
ActiveIntelligence + Steam Care
Whiteware Capacity
Load Capacity
11 KG
Washing Capacity
11 KG
Large Capacity
Energy
Energy Star Rating
4.5 Star
Energy Consumption
330 kWh/year
Water Efficiency
Water Rating (WELS: Water Efficiency Labelling and Standards)
4.5 Star
Water Consumption
94 L per wash
Water Pressure
30 kPa - 1 MPa | 4.5-15 psi
Water Supply
Choice of Cold Only OR Hot & Cold Water Supply Required
Washing Machine
Washing Machine Feature
Allergy
Automatic Out of Balance Correction
Anti-Crease Option
Extra Rinse Option
Portioned Dispensing
Progress Indicator
Quick Wash
Quiet Mode
Steam
Time Left Display
Woolmark Certified
Laundry
Delay Start
Yes
Dispensers
Detergent, Softener, Pre-Wash and Bleach Dispensers
Status View, Remote Start, Notifications, Energy Monitoring
Software / App Compatibility
App Enabled
Yes
Compatible App
SmartHQ App
Compatible Mobile Operating System
Apple iOS, Android OS, Windows Mobile
Regular Software Updates
Yes
Installation
Assembly Type
Professional Installer Recommended
Installation Type
Side-by-Side, Freestanding, Stackable or Raised
Plumbing Requirements
Choice of Cold Only OR Hot & Cold Water Supply Required
Wall Mount Option
No
Stacking Kit Option
Yes - Available Separately
Compatible Stacking Kit Model Number
428122 - Stacking Kit | 428159 - Stacking Kit with Slide Out Shelf | FM2060S1 - Stand & Storage
Electrical Connection
Type of Connection
10A Plug & Lead
Power Cable Length
1.5 m
Power Indicator
Yes
Wattage/Voltage
AC220-240V 50/60Hz
Fuse Rating
10A
Dimensions
Height
850 mm
Width
600 mm
Depth
675 mm
Product Weight
82 kg
Warranty
Manufacturers
24 Months
Reviews
Fisher & Paykel 11kg Front Loader Smart Washing Machine - White (Series 9/ WH1160F2) is rated
4.7 out of
5 by
100.
Rated 5 out of
5 by
Anonymous from
Great size and machineBought this 2 weeks ago
It’s very good machine nice size to and cycles are easy to modify for shorter ones.
Washes great!
Date published: 2021-04-11
Rated 5 out of
5 by
BiancaZ from
Very Reliable, Easy to use Washing Machine[This review was collected as part of a promotion.] My 11kg front loader Fisher & Paykel washing machine which I have had now for a few years has not let me down, I love how many different cycle options are available and that you can customise the wash to your preference & the type of items you are washing. I wash everything from clothes, shoes, hats, toys & blankets - can even fit quilts in my machine and does an amazing job, items come out thoroughly clean.
I would recommend this washing machine to anyone who does a lot of washing, I do at least 2 loads per day & I've never had an issue, it's also so easy to use that even my husband quite often offers to put on a load, now that's win!
Date published: 2025-06-06
Rated 3 out of
5 by
LPotter from
Smart but Smells[This review was collected as part of a promotion.] Moved from a top to front loader. Love the technology but these machines don't breathe well. My clothes smell if left too long, and then the smell in the clothes is hard to remove. My F&P top loaders were much more forgiving for a busy family when you want to put a load on before bed or before work. Like all the technology on this machine, auto dosing, and integration with my phone. However, quite a bit more maintenance for me as having to do drum cleans often and I'm on tank water so can't use any harsh chemicals to clean the machine.
Date published: 2025-06-08
Rated 2 out of
5 by
Matt Brown from
Auto Dosing Problem[This review was collected as part of a promotion.] Offers many functions and variations on cycles, however the biggest ongoing problem is the detergent/softener drawer which regulates the auto dosing. Even when you regularly clean the drawer it still clogs up and fills up with water some how ?? For probably the last 6 months or so now I’ve been using the manual dose top up at the back of the drawer and still it fills the detergent drawer with water even though it has no detergent in there. Auto dosing should be a good feature and was one of the primary reasons I bought the washer but has been problematic from the outset. I do like Fisher & Paykel as a reputable brand, but Auto dosing is a complete dud.
Date published: 2025-06-07
Rated 5 out of
5 by
AVANB from
Easy install, smart and intuitive washer![This review was collected as part of a promotion.] This is our first F&P machine, we always used Bosch previously. So far loving the huge drum, auto-dosing detergent and softener feature and the remote notifications and controls. Easy to install and set-up smart feature ourselves and in general lovely machine to use. Clothes come out fresh and truly clean! Add garment button also a very handy feature. Delay start was a little less intuitive to navigate but once the washer learns your preferred settings and that delayed start after bedtime it’s great!
Date published: 2023-02-21
Rated 5 out of
5 by
Michelle P from
You won’t be disappointed with this washer,I have never owned a front loader before and am pleasantly surprised by this little gem. It holds ally of laundry-11kg capacity- and washes the clothes well without damaging them. It has a wide variety of load types and the auto dispensing of the laundry liwuid has meant no more white marks on my washed clothes from over use of laundry liquid. The clothes are so well spun out they dry quickly. The water and power efficiency has been a pleasant surprise, no lint on the clothes and you can interrupt the wash to add more clothes if you like. It never gets out of balance like my top loader did, it looks fantastic and matches the dryer. I only wish I had upgraded early and glad I didn’t go with the Bosch my friend recommended. Mine is so much better than hers.
Date published: 2024-03-15
Rated 4 out of
5 by
Dima from
Fantastic, great quality machine[This review was collected as part of a promotion.] I’ve had this machine for a few months now and it certainly hasn’t disappointed me. I had a ‘European’ brand prop and it was nothing but trouble. The F&P machine is huge and is fantastic for a family of 2 adults, 3 teens and a younger child - who all love training and playing sports. I’m very impressed with the washing options and love the delay function which makes my days more organised as I delay start time so a load finishes just when I wake up in the morning. Love it
Date published: 2021-10-08
Rated 5 out of
5 by
Rebby_nz from
Intuitive and intelligent![This review was collected as part of a promotion.] A beautiful machine! Loving the specialised cycles such as ultra delicate and hand wash, and the towels and bedding cycles. Haven’t tried the Steam Refresh yet; waiting for the right garment to try this cycle with. Also very grateful for the auto dosing function; I filled it up when it was installed two weeks ago and have done multiple loads without having to refill it; bliss! Paired with the app, this has been a long-desired and much-loved purchase. Highly recommended!!
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (
conditions apply).
What's in the box
1 x Washing Machine
1 x Hose Set
1 x User Guide
1 x Installation Guide
Terms & Conditions
Terms & Conditions
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.
Questions & Answers
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Product Care
Product Care
With Product CareTM you can relax knowing Your purchase comes with additional protection.
Discover all the benefits Product CareTM brings you:
Certainty
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Support
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Advantage
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Delivery
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Terms & Conditions
Offer Terms
*Free Local Standard Delivery on Selected Whiteware & Cookware. Excludes Miele, NEFF, Euromaid, Whirlpool, Sirius, Beko, Altus, Panasonic Cookware and F&P Cookware. Delivery is within 50km radius of the store or additional charges will apply. Excludes delivery to the outer islands including Waiheke Island and Stewart Island. Excludes balcony & crane lifts. Excludes installation and removal of the old appliance(s). Terms and conditions apply, see store for details. Offer ends 19/12/2025.