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Pricing Terms
Special pricing is valid until 16/12/2025.
With Product CareTM You can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product CareTM brings you:
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing technical assistance, our team is here to provide support every step of the way.
Call our assistance helpline on
0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
Call our toll-free assistance helpline on 0800 400 481.
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Dreame Matrix10 Ultra Robotic Vacuum & Mop with Multifunctional Docking Station - Black (RLX95CE)
Dreame Matrix10 Ultra Robotic Vacuum & Mop with Multifunctional Docking Station - Black (RLX95CE)
Available on 50 months of equal Interest Free instalments:

Available on participating Gem credit cards.
Complete your online application in just 10-15 minutes
Submit income, employment details, and expenses. Include proof of income by sharing your online statement or uploading income documents.
All applicants must provide a form of identification, e.g., NZ driver's license, NZ Passport, or International Passport.
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Please note this product is not available in all stores but can be ordered. Delivery expectation: 1-2 weeks
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Meet the Dreame Matrix10 Ultra Robotic Vacuum & Mop, your all-in-one floor care solution! This appliance transitions seamlessly between vacuuming and mopping, cleaning every floor mess without cross-contamination. Strong 30,000Pa Vormax™ suction lifts dirt and debris in seconds, while self-cleaning features keep mop pads hygienic, dry, and ready to use. Plus, the Multifunctional PowerDock does the heavy lifting for you—it charges, cleans, and refills effortlessly, keeping your device powered and ready to go.
Key Features
130,000Pa: Based on our in-house lab tests.
2100% detangling: Certified by TUV SÜD. Actual results depend on the environment.
38cm, 4.2cm: Refers to the height of the double-layer step, where the top surface of the lower step is over 12cm wide, when the robot vacuum uses its retractable legs in 'Hurdle-Style Mode'. For a single-layer step, the highest height is 4.2cm. Based on our in-house lab data. Actual performance may vary.
4100°C hot water: Temperatures above the washboard's PTC system can reach 100°C after heating under ambient room temperature (around 25°C), based on our in-house lab data. Actual temperature may vary.
| Brand | Dreame |
|---|---|
| Product Type | Robotic Vacuum Cleaner & Mop |
| Model Number | RLX95CE |
| Colour | Black |
| Cleaning Mode | Vacuum & Mop |
|---|---|
| Navigation Type | FlexiAdapt™ LiDAR Navigation |
| Suitable Area | Up to 200m² mopping |
| Auto Mop Lifting | 10mm |
| Performance |
|
| Cleaning Power |
|
| Intelligence |
|
| Vacuum Type | Robotic |
|---|---|
| Bagged/Bagless | Robot Bagless / Self Emptying Station Bagged |
| Surface Recommendation | All Floor Types with specialised Hard Floor Solution |
| Suction Power | 30,000Pa |
| Dust Bin/Bag Capacity | 0.35L |
| Vacuums & Floorcare Feature |
|
| Dust Bin Capacity (Dock) | 3.2L |
|---|---|
| Water Tank Capacity (Dock) | 5.5L |
| Dirty Water Tank Capacity (Dock) | 4L |
| Docking System |
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| Docking Station Dimension | 416 x 457 x 590mm |
| Docking Station Power | 650W |
| Filtration | Yes |
|---|---|
| Filtration Type | Whole Machine Sealed, 5 layer filtration |
| Type of Vacuum Filter | HEPA (High Efficiency Particulate Air) |
| Washable Filters | Yes |
| Model of Filter that Matches Machine | RAK54-1 |
| Main Brush Type | HyperStream De-Tangle DuoBrush |
|---|---|
| Brushes & Tools Feature |
|
| Vacuum Bags (Quantity In Box) | 3 |
|---|---|
| Compatible Vacuum Bag | RDB8 |
| Sample Solutions | Included |
| Solution Size | 1x Cleaning Solution 1x Pet Odour 1x Wood Floor 200ml |
| Number of Programmes | 3 |
|---|
| Temperature Range (°C) | Mop self cleaning at 100°C |
|---|
| Control Panel Type | Electronic Push Button |
|---|---|
| Control Functions | Start, Home, Pause |
| Location of Control Panel | Top of Machine |
| Type of Motor | Digital High Speed Motor |
|---|---|
| Motor Power | 75W |
| RPM (revolutions per minute) | 155,000 RPM |
| Noise Level | 63 dB |
| Child Lock | Yes |
|---|---|
| Safety Cut Off | Yes |
| Safety Feature | Overheat Protection, Water-Level Sensors, Dock Spill Containment, Moisture Isolation |
| Material Type | High-Impact ABS and Polycarbonate / TPU Bumper |
|---|
| Technology Type | Smart Mops for Target Cleaning, Versalift™ Technology, ProLeap™ Technology, Triple-Wheel Agilift |
|---|---|
| Sensors | Motion Sensor, DToF Sensors, LiDAR sensor, RGB AI & Dual Laser 3D, Multi-Spectral Dirt Recognition |
| Display Type | Minimalist LED Status Indicators |
|---|---|
| Wi-Fi Embedded | Yes |
| Connectivity Type | Bluetooth, Wi-Fi |
| Smart Diagnosis | Yes |
| Smart Functions | Multi-Language option, Clean Scheduling, fault diagnosis, notifications, personalised cleaning routines, remote monitoring, 2-way video calling, Pet Finder 3.0, Dreame App compatible, Use with Alexa, Google & Siri |
| Voice Commands | Yes |
|---|---|
| Voice Assistant Type | Google, Alexa & Siri |
| Amazon Alexa Built-in | Yes |
| Google Assistant Built-in | Yes |
| App Enabled | Yes |
|---|---|
| Compatible App | Dreame Home App |
| Compatible Mobile Operating System | Apple iOS, Android, Windows, Alexa |
| Corded or Cordless | Robot (Cordless), Docking Station (Corded) |
|---|---|
| Cord Length | 1.5m |
| Battery Type | Lithium Ion (Li-ion) 6400mAh |
| Run Time (Standard) | Up to 210 mins |
| Run Time (Max Mode) | Up to 90 mins |
| Rechargeable | Yes |
| Charge Time | 5 hours (DC-In Charging Dock) |
| Wattage/Voltage | 58W (Robotic Vacuums), 650W (Charging Dock) |
| Power Cable Storage | Yes |
| Auto Shut Off | Yes |
| Product Width | 41.6 cm |
|---|---|
| Product Depth | 45.7 cm |
| Product Height | 59 cm |
| Product Weight | 25.2 kg |
| Packaged Width | 53.5 cm |
|---|---|
| Packaged Depth | 45.7 cm |
| Packaged Height | 64.3 cm |
| Packaged Weight | 31.5 kg |
| Manufacturers | 36 Months |
|---|
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
Special pricing is valid until 16/12/2025.
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
Avoid shipping charges and pick up your order from your local Harvey Norman store, Simply buy online, select the Free pick up in store option and your selected store will let you know when your order is ready to pick up.
Some items may take longer to be made available for pickup if a product is currently not in stock. A staff member will contact you where this occurs.
Have your order delivered to your home or office ANYWHERE in New Zealand. For in stock items, your order should arrive within 2 - 5 business days. Some items may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
Some Furniture & Bedding items may take up to 8 weeks to deliver as products are not stocked in store or are made specifically for your order. Contact your local Harvey Norman store for an indication of timeframe.
Special pricing is valid until 16/12/2025.
© 2007-2025 Harvey Norman Stores (NZ) Pty Limited, Private Bag 94035
Manukau, Auckland 2241
All prices are inclusive of GST.
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