With Product CareTM You can relax knowing Your purchase comes with additional protection.
Discover all of the benefits Product CareTM brings you:
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing technical assistance, our team is here to provide support every step of the way.
Call our assistance helpline on
0800 884 006 to speak with our Customer Care team who are available to help you with any enquiries or questions you may have.
Making a claim under your Harvey Norman Product CareTM is simple and we are here to help you through every step of the process. Simply:
Call our toll-free assistance helpline on 0800 400 481.
$10 off any Canvas, Photo Book or Photo Gift
25% off one (1) Tech Team Service per year
25% off one (1) Microsoft 365 or Internet Security instore license renewal per year
20% off a Full Set of Printer Ink or Toner Replacements per year
25% off a Photo Album or Frame per year
25% off a Mobile, Tablet or Camera Accessory
25% off a Laptop Bag or Sleeve
25% off a Headphone or Portable Speaker
25% off a Keyboard & Mouse
20% off Power Protection
20% off an Audio Visual Accessory
20% off a Local Delivery (Store to Door) with your next Appliance or TV Purchase
10% off a Coffee Accessory
10% off a Cooking Appliance Accessory
10% off a Fridge Accessory
20% off a Floor Care Accessory
*There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Available on 36 months of equal Interest Free instalments:
You can now use your eligible card to shop online or in-store at Harvey Norman, or apply for a GEM Visa and if approved you can shop online right away!
If you don't have a card yet, you can apply for a GEM Visa online.
30 DAY MONEY BACK GUARANTEE! VIA SUPPLIER REDEMPTION
Featuring Dolby Atmos and Wireless Dolby Atmos/DTS:X compatibility, this Samsung Q800D Q-Series 5.1.2 Channel Wireless Soundbar with Subwoofer creates a truly immersive listening experience! This unit boasts an 11-way speaker, Adaptive Sound technology, Q-Symphony, SpaceFit Sound Pro, and more to deliver the ultimate listening pleasure. It is also fitted with Bluetooth v5.2, Wi-Fi, and voice commands via Amazon Alexa and Google Assistant for seamless control and convenience.
Key Overview
Product Highlights
*Assembly required.
| Brand | Samsung |
|---|---|
| Product Type | Soundbar & Subwoofer |
| Model Number | HW-Q800D/XY |
| Colour | Black |
| Soundbar Type | Wireless Soundbar |
|---|---|
| Number of Channel | 5.1.2 Channel |
| High Dynamic Range (HDR) Type | HDR10+ |
| Soundbar Feature |
|
| Sound Effect | Game Mode Pro (3D Sound), Q-Symphony |
| Number of Speakers | 11 x Built-In Speakers |
|---|---|
| Speaker Power Output | 360W |
| Speaker Positioning | Up-Firing & Side-Firing Speaker |
| Compatible Speakers / Audio Collection | Samsung Rear Surround Wireless Speaker Pair - Black (SWA-9500S) |
| Subwoofer Type | Wireless 8" Subwoofer |
|---|
| Decoding Format | MP3, AAC, OGG, FLAC, WAV, ALAC, AIFF |
|---|---|
| HDMI eARC (Enhanced Audio Return Channel) | 1 x HDMI eARC |
| Music Stream / Cast |
|
| Dolby Features |
|
| Tweeter Type | Wide-Range Tweeter |
|---|
| Remote Control | Included |
|---|
| Wired / Wireless | Wireless |
|---|---|
| Wireless Frequency Bands | 5 GHz |
| Connectivity Type | Bluetooth and Wi-Fi |
| Bluetooth Version | v5.2 |
| Inputs | 1 x HDMI In, 1 x Optical In |
|---|---|
| Outputs | 2 x HDMI eARC Out |
| Voice Assistant Type | Google Home & Amazon Alexa |
|---|---|
| Amazon Alexa Built-in | Yes |
| Google Assistant Compatible | Yes |
| App Enabled | Yes |
|---|---|
| Compatible App | SmartThings App |
| Assembly Type | No Assembly Required |
|---|---|
| Installation Type | Freestanding or Wall Mountable |
| Wall Mount Option | Soundbar Wall Mountable, Subwoofer not Wall Mountable |
| Compatible Wall Mount Kit | Included |
| Manufacturers | 12 Months |
|---|
We aim to dispatch orders within 2 days. Delivery costs are calculated based on your location and the size of your order. Furniture may take up to 8 weeks to deliver as most products are made specifically for your order. Some Customer Direct products are shipped from overseas and may take longer to arrive. Some goods may take longer to deliver if a product is currently not in stock. A staff member will contact you where this occurs.
If you feel your product has failed a Consumer Guarantee (as defined by New Zealand Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item ( conditions apply).
Special pricing is valid until further notice.
30 Day Money Back Guarantee is via supplier redemption and valid on the eligible product only. Product must be returned to its packaging in its original condition to make a claim. Terms and conditions apply, see https://qseries-soundbar-guarantee.nzsamsungcampaign.com/ for more information. Offer valid until 1st April 2025.
With Product CareTM you have certainty that your product is covered for a specific period of time. If, during the Product CareTM term, your product fails to operate as a result of an Eligible Fault*, we will provide a one-off replacement of Your Product.
Our experienced support team ensures that the assessment, replacement or remedy process under your Product CareTM is a convenient experience. Whether you are experiencing a product fault or needing toll free technical assistance, our team is here to provide support every step of the way.
Redeem exclusive Additional Benefits which will help you maintain your product and assist in an additional purchase.
There are exclusions and limitations to Product CareTM. This section should always be read in conjunction with the Terms and Conditions for Product CareTM.
Learn more about Product CareTM.
Special pricing is valid until further notice.
30 Day Money Back Guarantee is via supplier redemption and valid on the eligible product only. Product must be returned to its packaging in its original condition to make a claim. Terms and conditions apply, see https://qseries-soundbar-guarantee.nzsamsungcampaign.com/ for more information. Offer valid until 1st April 2025.
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Manukau, Auckland 2241
All prices are inclusive of GST.
